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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 261-270 of 1,091 reviews
Dec 15, 2024
Reviewer name: Jay7
3 out of 5 stars
3 out of 5 stars review

NO MULTI VIEW, NOT HAPPY!!!

It's a great TV but it doesn't have the multi view option which had I known this it would have played a big part in my purchasing this model. It does not have any multi view or split screens option which is very disappointing. It has all these features but is missing this important one which would be great for sports fans as myself to watch multiple games at the same time. Would have been great on such a big screen!! :(( Also, the remote is horrible!! Why would you make the volume and channel buttons like this!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Jay7, Thank you for choosing Samsung and for your feedback on the available features. Please know Multi-View begins with our DU8000 TV Series and above. We apologize for any confusion. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Jan 18, 2025
Reviewer name: Baseball Fan
2 out of 5 stars
2 out of 5 stars review

Disappointed

TV mostly works. There is no Victory Plus app for Samsung. We have difficulty watching the Dallas Stars. And now the Texas Rangers are going to use Victory? If Samsung comes out with an app so that we can watch baseball, I will increase the rating.

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Baseball Fan,Thank you for sharing your thoughts on app availability - we'll be sure to pass your feedback along to our internal teams.If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat• Manuals, Software, & Warranty Info~ Samsung Specialist

Dec 3, 2024
Reviewer name: SanJoseEd
4 out of 5 stars
4 out of 5 stars review

Phenomenal Garage TV.

[This review was collected as part of a promotion.] Everything is great as expected I own several Samsung products and plan to go all Samsung for TVs in my house. Only gripe is the Xfinity Stream app is very slow to load but not sure that's Samsungs fault.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jun 5, 2025
Reviewer name: Chuck
4 out of 5 stars
4 out of 5 stars review

Great tv, lots of tv Goodies

Great tv, works fine but cannot give it 5 stars as it will not allow me to play my nil plus without great difficulty. Had I known this I would not have bought the tv. At times I feel the control could be easier to use. Great picture, we use surround sound by Bose, Lots of tv goodies.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jun 5, 2025
Reviewer name: Mslojo
4 out of 5 stars
4 out of 5 stars review

TV with clear picture

My husband purchased this TV a couple of months ago. So far so good. The picture is extremely clear. My daughter said that the clearness makes it looks as if you are in the scene. The remote is a little different though. When I use the remote to try to adjust the volume, I accidentally end up turning to a Samsung channel or something else. That's not a deal breaker for me. So far I am happy with the purchase.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jun 5, 2025
Reviewer name: Bobby
1 out of 5 stars
1 out of 5 stars review

Not for the older folks.

As we get older we need to add things to help us hear the TV shows better. After I made this purchase I found I need to purchase an item to help me hear the TV better. I also purchased the same item for my 65 inch tv. Everything worked well with that tv. How ever this tv lacks the ability for me to have the necessary hearing unit to connect to this tv. The optical ability is needed. I have to consider returning this unit and purchasing a unit that addresses my needs.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Bobby, Thanks for sharing your thoughts on the inputs available on the DU7200 TV. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

May 8, 2025
Reviewer name: Simple Simón
3 out of 5 stars
3 out of 5 stars review

Picture is good, but remote is a mystery

So far, the tv is great, but the remote is a mystery. It says speak into it for quick program access, but I can’t find the microphone. The sleep timer is a function I like to use, but so far I can’t locate it and the manual does little to help me understand the remote’s capabilities. I think I will have to invest more time than desired to figure out how to use this tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Brand Ambassador

Simple Simón: We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. - Samsung Ambassador

Feb 28, 2025
Reviewer name: Pril
5 out of 5 stars
5 out of 5 stars review

Love this tv!

We love our new Samsung 55” tv. It’s the largest we could fit into the space available. The sound, and picture are great! We use YouTube, and it’s so easy to turn the tv on and off and find the shows we want to watch. We may buy another smaller Samsung tv for the bedroom.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Reviewer name: Daryl
4 out of 5 stars
4 out of 5 stars review

Sound/Audio Issue.

We've had the Samsung TV since June 2024. The picture is very good. We've had some trouble with the audio/sound. When changing channels, sometimes the sound "pops" and we lose sound on the new channel. If we turn the TV off for a few seconds and turn it back on, the sound returns to normal. I plan to call Samsung customer/technical service to discuss this issue the next time we experience the problem.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Reviewer name: Steve
2 out of 5 stars
2 out of 5 stars review

I’m thinking it’s nothing special

I bought three TVs about two years ago. They are all good but I can’t stand the fact that they don’t stay on the channel I put them on. They always revert to a show called Runway, I can’t stand that show. For this reason alone I will shop for a TV that stays on the channel I choose next time.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor