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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 261-270 of 1,091 reviews
Dec 27, 2024
Mikecarp
5 out of 5 stars review

Awesome picture at a Great price!

[This review was collected as part of a promotion.] I love the new start screen interface, and the apps load faster than my previous model. Same great sound and I love the picture quality. All of his at a reasonable price... Thank you Samsung for continued quality products!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Freddie
5 out of 5 stars review

What companion

I am. I was, and I believe, I always will be happy with Samsung Tv. my last Smart Tv lasted me 10 years I think, or close to that. However, one must remember that, as I am retired. I used to turn it on just for company. Then, it died. So, I bought another one. Thank you, Samsung, you are good viewing and good company.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
The Dean
4 out of 5 stars review

New TV

I bought the 85” Samsung, very happy with it. I was worried it might look too big for the area, but it works great, happy that I didn’t go smaller. The picture is great, but the sound isn’t that great, I must have the volume set higher than I wanted, so I will need to buy a sound bar. .

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
KBL7
1 out of 5 stars review

Would not recommend

I bought this a month ago and the color and sound were great. I would have rated it a 5 but within 30 days it stopped working, no picture or sound. I've had several Samsung TV's and really liked them but lately seems like there are several problems with them.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi KBL7, Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 7, 2025
KimWatchesTV
4 out of 5 stars review

Great TV, horrible remote

The TV is great, but I really dislike the remote. It's so thin and light it ends up falling off soft surfaces like the bed and couch. It doesn't have many buttons so you have to toggle through a lot to get somewhere. Our other two Samsung tvs have the same remotes now this one is totally different.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 4, 2025
Fred
1 out of 5 stars review

Bad Quality

I bought it Over a year ago. Returned it because it was having some glitchy problems. They gave me a new one, the box was already open. And the problems were worse. I should’ve brought it back. It’s just the kitchen TV so I didn’t bother. Problems every single time I Try to rewind it. And started again

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Fred, I'm very sorry you have experienced issues with your DU7200 TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Dec 15, 2024
LoveMySamsung
5 out of 5 stars review

Love all Samsung products.

[This review was collected as part of a promotion.] I use my Samsung tvs for streaming. Samsung is the only television I buy for my home & Airbnb's. They are always an easy setup. My guests are always able to sign into their apps. Samsung all the way with me including my phone, tablet, washer & dryer! ❤️

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
AmyC
4 out of 5 stars review

Great tv

Bought this tv last week to replace a Roku. Never was happy with that tv: sound was bad even though it was easy to use. Had a little difficulty getting used to another Samsung. Have had Samsung tv’s in the past and loved the quality. The only thing I don’t like is the remote. Too small and hard to see the buttons.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Nov 19, 2024
KRChandler
5 out of 5 stars review

Easy set up

[This review was collected as part of a promotion.] First the picture on this tv is amazing, very vibrant and brilliant. I’m still learning all about it. I would like to add some of my apps to the Home Screen. The sound quality is great as well without any additional sound bars. It was fairly easy to set up, I thought it would be more complicated with apps and such.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 8, 2025
Bawitdaba
4 out of 5 stars review

Beautiful picture

Crystal clear screen. Could do without the clutter of app icons I don't have or want. Would be nice if they only appeared after subscribing. Could be easier to navigate for the less tech savvy. The "legs" are unattractive. Sturdy enough, but wider legs would create a more balanced aesthetic for more cosmetic appeal. Removed one star for the things I don't like but the picture quality is beautiful.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773