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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 241-250 of 1,091 reviews
Dec 13, 2024
Mebe
5 out of 5 stars review

Like the stand width of just over 26 inches.

Only 43 inch TV that had stand narrow enough to fit my table. Time-consuming but simple set up. Excellent prompts, on screen user guide. Nice picture. Antenna picks up more stations on this TV than with my former Samsung. Like the Samsung plus TV choices.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
DEVIL RAYS
4 out of 5 stars review

REVIEW

OVERALL...I LIKE THE TV. BIGGER THAN I THOUGHT IT WOULD BE. DON'T UNDERSTAND WHY MY PROVIDER WAS NOT LISTED (FRONTIER) AND I HAD TO PICK COX TO GET THE TV TO WORK. SO SEEING COX IS ANNOYING. MAIN SCREEN KEEPS CHANGING TO STUFF I NEVER WILL WATCH OR USE. MY SOUNDBAR WOULD NOT PAIR WITH THE TV. BECAUSE IT WAS NOT A SAMSUNG OR WHATEVER WAS LISTED. SETTINGS NAVIGATION IS DIFFICULT. SOMETIMES A MESSAGE WILL POP UP FOR NO REASON AND I HAVE NO CLUE AS TO WHY. I CAN NEVER BE SPEEDY ENOUGH TO GET UP TO ACTUALLY SEE WHAT IT SAYS. WISH IT HAD VOICE COMMAND.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Josh
5 out of 5 stars review

Entertained

I bought my first Samsung television five years ago. I have four Samsung televisions and I have enjoyed them all. I purchased the last one a month ago and it replaced a Samsung television. I like them quite a bit. The picture is beautiful, it's easy to use, and has many features that make my entertainment of watching television a great experience. I have been entertained and its a beautiful thing.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 6, 2025
Phil
4 out of 5 stars review

Glad I bought it (with one or two caveats)!!

I bought this television a few months ago and I am very happy with the purchase. My concern is with the lack of literature on how to use all its features. I am old school and would appreciate a manual. Maybe even an on-line (or instore) class to learn about its features.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Phil, Thanks for your feedback. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. There are also built-in guides available on your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide. If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 27, 2025
Unhappy
3 out of 5 stars review

Worse remote

I purchased about a month ago. I hate the remote, the so call 2 page manual, and the whole setup is so confusing. I discovered that I can use the remote from the Du6000. I wish I could get another so that I don't have to take it from my living upstairs to the bedroom. I missed a lot of my shows because I couldn't figure how to find my steaming channels.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Unhappy, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. Finally, to download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN50DU7200DXZA If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 19, 2025
Akwatcher
4 out of 5 stars review

Great picture, Ug to "smart tv"

Love the picture & size & price. I do not love the confusion of garbage on the Home Screen. I don't care about all these movies, channels, bundles, etc. I can't figure out why the tv goes blank every so many minutes; shouldn't I be able to control how long I keep it on?

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 6, 2025
Robin
1 out of 5 stars review

Extremely Disappointed

The size and price of the television was a good value. However, the remote control is extremely difficult to use and actually prevents us from watching the television at all. We purchased this one for our bedroom and we’re going to get a larger for our family room. We definitely won’t be buying another disaster like this.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Robin, Thank you for your feedback. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 5, 2025
Marilulu
5 out of 5 stars review

75” Samsung TV

75” Samsung TV was a wonderful purchase for our living room. It was so easy to set up and start watching our TV. It also has a great picture and we are totally satisfied with the delivery and the product. We are able to use other great apps with it.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 27, 2024
RitaRC
5 out of 5 stars review

Perfect TV for a smaller room

[This review was collected as part of a promotion.] I bought this 55 inch Samsung TV for my bedroom to replace a 42 Inch Samsung TV that still works, but I felt was too small for my room I just moved into. This is a perfect fit. I love that you can adjust where the legs are to hold the TV, that was a big factor in placement. This is the 5th Samsung TV we have and I will need to replace the Living room 65 inch Samsung to 75 inch or bigger. Can't wait to do that, I know it will be a great fit.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 9, 2025
Greenie
4 out of 5 stars review

Samsung 65” Crystal UHD7200D TV

Color is fantastic, lots o added content and free shows and movies. Do not like the remote. No way to enter station number directly instead of going station by station on the guide. Trying to scan “all stations “ is difficult. Yes I would buy again, in fact I did buy the same TV, in slightly smaller size.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773