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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 241-250 of 1,091 reviews
Oct 24, 2024
Reviewer name: LoveSamsungproducts
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I bought 2 of these TVs. One for the basement for my son to play his video games and the other for outside on my covered deck. We love these TVs. Great picture and color and the refresh rate works perfectly for playing video games and watching sports.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Oct 14, 2024
Reviewer name: Bobby35
5 out of 5 stars
5 out of 5 stars review

Simple and easy-to-use one stop shop television.

[This review was collected as part of a promotion.] I purchased my Samsung smart tv for leisurely viewing. It is perfect for movies, games and streaming services and requires very little setup once you take it out of the box. It is low-profile and fits perfect in any living room, with minimal wires and a sleek design that goes well with any room style. I cannot recommend this product enough.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Oct 14, 2024
Reviewer name: AlwaysASamsung
5 out of 5 stars
5 out of 5 stars review

Great Picture!

[This review was collected as part of a promotion.] I am using my Samsung for streaming. It has a great picture and priced very reasonable. My only concern while using a separate Roku device, you need to shut off the power button twice, once for the device and once for the TV, which can be inconvenient and frustrating at times.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 28, 2024
Reviewer name: tvtime
5 out of 5 stars
5 out of 5 stars review

Picture Looks Amazing

[This review was collected as part of a promotion.] I purchased TV as a Christmas gift. It is a 75 inch and fits perfectly in our living room. We couldn't be more happier with the picture quality. I have seen others comment about sound quality, but the sound is not a problem at all. I was looking at the LG, but I'm completely satisfied that I purchased the Samsung. Great price, picture and all of the above.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jan 2, 2025
Reviewer name: OneCreativeWoman
4 out of 5 stars
4 out of 5 stars review

Awesome picture quality, features, and apps

[This review was collected as part of a promotion.] I'm still learning all the features on the TV. I'm a movie buff and love the movie experience in my own home. I stubbled upon some free videos including some related to health and fitness--perfect for new year's resolutions/goals. The TV set-up process was effortless considering the last Samsung tv that i had. I gave it 4 stars instead of 5 because the surround sound is as robust as my previous Samsung tv. I have to really turn up the volume to 30+ for that movie experience. Also, the instructions for connecting an external receiver (with surround sound) are not clear. I will do some more research to figure it out because this TV is still a keeper. This model also has more storage than my previous TV which is another plus so I'm able to add more apps.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jan 16, 2025
Reviewer name: Lynn
2 out of 5 stars
2 out of 5 stars review

Don't buy

Crappy remote. Why no Mic? No access to mic. What was the reason? A basic feature that has been around for a very long time. Can be used with Alexa, oh goody. A device that gets things wrong a large percentage of the time and conversations end with yelling, so yay, put two lacking devices together so a company can save a few pennies. Also nothing intuitive about this interface, regret purchase is a challenge everyday.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Lynn, We appreciate your purchase and understand your frustration. We are sorry for any confusion regarding voice assistants. You are correct, the DU7200 does not have voice assistants built in. However, they do work with Alexa. You can connect them to your existing Alexa device to ask them to turn on your TV, change channels, control volume, and more. Our DU8000 TV Series and above offer voice command and built-in voice assistants. We also understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need assistance connecting your external Alexa device or if there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Dec 27, 2024
Reviewer name: Mikecarp
5 out of 5 stars
5 out of 5 stars review

Awesome picture at a Great price!

[This review was collected as part of a promotion.] I love the new start screen interface, and the apps load faster than my previous model. Same great sound and I love the picture quality. All of his at a reasonable price... Thank you Samsung for continued quality products!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 24, 2024
Reviewer name: Svnguy
5 out of 5 stars
5 out of 5 stars review

Excellent & Happy with the purchase

[This review was collected as part of a promotion.] The TV looks nice. Pictures and contrast look great. Size 75 is perfect for larger room. I cannot tell the difference between 120HZ vs. 60Hz as we only use TV to watch TV, YouTube and mirror screen. It works fine for almost 6 months. Happy with the purchase and the price.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Oct 14, 2024
Reviewer name: BetsyAnn
5 out of 5 stars
5 out of 5 stars review

SAMSUNG TV

[This review was collected as part of a promotion.] We upgraded our older Samsung TV to a larger Samsung model. We are very happy with the quality..the clarity of the picture.. the color and built in streaming options in this TV. We added a new sound bar..also Samsung and the sound is amazing. It’s like a movie theatre experience. Read the reviews… there’s a reason that Samsung is highly rated. There is no competition. We highly recommend Samsung. In our opinion it’s unparalleled in all aspects for what we were looking for in a TV!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 3, 2024
Reviewer name: Upset
3 out of 5 stars
3 out of 5 stars review

Cannot connect soundbar no audio port

I recently purchased a tcl 55” tv. Had to return it because I could not get certain channels we really love to watch. Returned and purchases a Samsung Crystal UHD 7200D tv. We Cannot connect our soundbar. Why why why ???? On earth do you remove certain things people really use? So we have to spend more money?? This world is ridiculous and businesses just go along with it. Sorry. I needed to rant a little but really why?

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Upset, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. We apologize for any confusion. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor