The unit has a beautiful picture, but as far as ease of use, that's another story. I have 4 Samsung TV's and this one for some reason is very difficult to navigate. I can't add apps that I view and always have to go to search to find them, which is annoying.

The remote control for this TV is a pin in the rear. Labeled as a "smart remote," it is anything but. Starting off with the fact that there are no numbers for channel selection, it is not easy or convenient to use. Much of the utility of this remote lies within the main wheel. This "wheel" is quite sensitive to exactly where you touch it. I DO NOT LIKE THIS REMOTE. The old Samsung remote controls were much better.

I’ve been using this 55-inch TV for a few weeks now, and I’m really impressed with its performance. The picture quality is outstanding—sharp resolution, vibrant colors, and deep contrast make both movies and sports look fantastic. The size is perfect for a living room or larger bedroom, offering an immersive viewing experience without overwhelming the space. The built-in smart features work smoothly. Apps like Netflix, YouTube, and Prime Video load quickly, and the user interface is intuitive and easy to navigate. I also appreciate the voice control remote—it makes searching for shows so much easier. Sound quality is decent for a flat-screen TV, though adding a soundbar would really elevate the experience. Setup was simple and only took about 15 minutes from unboxing to watching. Overall, this TV offers great value for the price. If you're looking for a reliable 55-inch screen with modern features and a sleek design, this one is definitely worth considering.

For the most we like the tv. Don't understand how to get our local channels set up.We were told that we could hook up an antenna for our local channels. Not sure if there was an instruction booklet with it. If there was it most have gotten lost. It sure would have been helpful.

Terrible remote. I.have to look up what anything on there is and sometimes that works sometimes not. I’m 81 years old and there isn’t much on there that I can figure out on my own. Why can’t the remote tell you what it does. Never had any problem with my previous. I guess this is for very savy people. Even this review is hard to use—like I can’t get back to the top of this block that I’m typing in

[This review was collected as part of a promotion.] I realize that obtaining people’s personal information is a major plus for your organization, but for the customer, it is completely unnecessary and should never be a part of the purchase of a television. You cannot get full functionality without submitting this information and that’s disgusting. The opening screen with all the little windows is not useful and quite annoying. Just let the TV start with the most recent input and let the user make the change when they are ready. Trying to hook up a soundbar is not easy. There is basically nothing in the paperwork about it. Of course, there’s plenty of information about connecting a Samsung soundbar. Eliminating the digital optical input is absolutely ridiculous, and I almost repacked the TV and brought it back when I saw that. Changing the threads for the TV mount from models sold a few years ago was also a problem. As usual, you did this to encourage people to buy a Samsung TV mount. I have purchased 4 Samsung TVs over the last decade, but this most recent will be the last. The TVs have a beautiful picture, but you have gone too far with invading our privacy, and forcing additional products on us. Thank you the opportunity to submit feedback.

[This review was collected as part of a promotion.] This is our second Samsung Smart TV. Had our previous TV for years. It was one of the first Smart TV's. So sorry to have to replace it but knew we wouldn't be happy with any brand other than Samsung. Best picture clarity and easiest to set up. Purchased a "cheaper" TV several years ago for bedroom because we only use TV in that room on rare occasions. Was talked into a Roko TV. Had a terrible time setting up and connecting with our TV provider. Several calls later finally set up. With Samsung it was so easy. Didn't have to make special calls at all.

[This review was collected as part of a promotion.] The Samsung Crystal UHD has amazing clarity and color. This TV has given us a whole new experience watching TV and streaming. We could not be happier with the sound, screen size, and plethora of features. Every watching experience feels like we are in our own home theatre.

[This review was collected as part of a promotion.] I absolutely love this tv! It's for our living room, best picture we could've got! And for the price at the time, it was a steal. By far the best TV I've own. I've definitely fallen asleep in my living room a few times too much, just can't seem to leave it.

[This review was collected as part of a promotion.] This tv is great choice ,and one of the drawbacks in my opinion is the controler itself missing some of the command prompts when pressed. The other is connectivity issues with the Smart Things App.