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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 231-240 of 1,091 reviews
May 5, 2025
Ree Ree
5 out of 5 stars review

Biggie big tv

When I saw this Samsung 75' I just had to have it...it's big,slick and the price was to good to pass up...some people have a problem with the remote because its slim but I don't ..the picture is phenomenal what more can I say..I'm simple so I don't need another of ports,I just want to watch..I luv it and you will as well...don't miss out on this great deal.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 23, 2025
JohnB
1 out of 5 stars review

Very bad glare experience

Very poor screen appearance for the money I paid for this TV. Very unhappy. There is a very obvious, blatant light bulb refection on the TV screen that is caused by a standard basic light fixture located on the ceiling nearby where the TV is set up. The light's glare on the TV screen is always present and makes for a horrible viewing pleasure. Your TV screen should have been designed much better so that it reflected.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi JohnB, We appreciate your feedback on screen reflections with the Samsung DU7200 TV. Room lighting plays a significant role in how reflections appear, and while we aim to reduce glare where possible, complete elimination isn't guaranteed. For improved glare control, we recommend repositioning the TV to avoid direct light or consulting a professional installer. Samsung’s Glare Free screen is available starting with the QN90F Neo QLED 4K, while Anti Reflection technology is included on select models beginning with the S85F OLED and above. If you have any questions about features or setup, our team is here to help at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also LiveChat with an agent through the ‘Support’ link on our website. ~Samsung Advisor

May 5, 2025
DEVIL RAYS
4 out of 5 stars review

REVIEW

OVERALL...I LIKE THE TV. BIGGER THAN I THOUGHT IT WOULD BE. DON'T UNDERSTAND WHY MY PROVIDER WAS NOT LISTED (FRONTIER) AND I HAD TO PICK COX TO GET THE TV TO WORK. SO SEEING COX IS ANNOYING. MAIN SCREEN KEEPS CHANGING TO STUFF I NEVER WILL WATCH OR USE. MY SOUNDBAR WOULD NOT PAIR WITH THE TV. BECAUSE IT WAS NOT A SAMSUNG OR WHATEVER WAS LISTED. SETTINGS NAVIGATION IS DIFFICULT. SOMETIMES A MESSAGE WILL POP UP FOR NO REASON AND I HAVE NO CLUE AS TO WHY. I CAN NEVER BE SPEEDY ENOUGH TO GET UP TO ACTUALLY SEE WHAT IT SAYS. WISH IT HAD VOICE COMMAND.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 6, 2025
Galps
4 out of 5 stars review

Great TV but bad remote control

The TV itself is great, images are sharp, and colors are brilliant, however, the remote control is not as user friendly as the old Samsung remotes. I especially dislike the up and down toggle to change volume and the channels. I prefer a larger remote with the push button features which are so much easier to use.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
Brownies
4 out of 5 stars review

Great picture

Great picture The only thing I’m not happy with is the remote. Many times I’m pushing the buttons many times before it gets what I want . Occasionally I’ve turned the tv off and started again I also thought when I bought it it had voice remote- the remote does not have that microphone button???? Ice cream shop

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 7, 2025
Tammy
4 out of 5 stars review

Should have thought it over.

This is new, so working great. But, the reason I had to buy this TV is the main concern. This is my 3rd. Samsung TV in less than 10 years. This is because 2 before this one both had Back light go out. First 1, the entire screen went black just 3 years old. The 2nd. Just the 2nd year in half the screen was going dark. I didn't think about it long enough when I purchased this 1, or I would have bought a different brand. But, I have bought so many other Samsung products I just didn't think it over.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 6, 2025
Connie
3 out of 5 stars review

Bad decision

It’s sometimes difficult to operate and the sound is not consistent. To goes up and down, appears that the volume increases excessively during commercials. I have had multiple Samsung TVs in the past that didn’t have this problem. I find it difficult to find the previous program I was watching if I changed to another app.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Brand Ambassador

Connie: Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. - Samsung Ambassador

May 20, 2025
PaulandDreama
5 out of 5 stars review

Extremely high value for the price!

Frankly, we were surprised at the high level of performance of this television at such a modest price point. Image is bright and tack sharp with rich colors, bright whites and absolute blacks. Sound performance is really impressive and rich coming from the internal speakers... I haven't felt the need to use any external amplifier & speaker source as of yet.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 20, 2025
JBCH
2 out of 5 stars review

Two lines runneth through my screen

After about one week, there are two thin purple lines the go across the entire screen. One horizontal across the middle and a vertical one about a foot over from the left side. It’s too much trouble to remove from the wall bracket so I just decided to live with it. But definitely disappointed with the quality of this tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi JBCH, We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU7200 TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test. If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

May 6, 2025
Sassy Shar
5 out of 5 stars review

Best I’ve had so far.

I usually have a very good experience with Samsung products. I do not like to give a rating of 5 because I feel there is always some room for improvement. But couldn’t give like a 4.6 or similar. This TV has more features than any I’ve had. I just need to revisit the instructions.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773