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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 201-210 of 1,091 reviews
May 23, 2025
JohnB
1 out of 5 stars review

Very bad glare experience

Very poor screen appearance for the money I paid for this TV. Very unhappy. There is a very obvious, blatant light bulb refection on the TV screen that is caused by a standard basic light fixture located on the ceiling nearby where the TV is set up. The light's glare on the TV screen is always present and makes for a horrible viewing pleasure. Your TV screen should have been designed much better so that it reflected.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi JohnB, We appreciate your feedback on screen reflections with the Samsung DU7200 TV. Room lighting plays a significant role in how reflections appear, and while we aim to reduce glare where possible, complete elimination isn't guaranteed. For improved glare control, we recommend repositioning the TV to avoid direct light or consulting a professional installer. Samsung’s Glare Free screen is available starting with the QN90F Neo QLED 4K, while Anti Reflection technology is included on select models beginning with the S85F OLED and above. If you have any questions about features or setup, our team is here to help at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also LiveChat with an agent through the ‘Support’ link on our website. ~Samsung Advisor

Feb 5, 2025
Marilulu
5 out of 5 stars review

75” Samsung TV

75” Samsung TV was a wonderful purchase for our living room. It was so easy to set up and start watching our TV. It also has a great picture and we are totally satisfied with the delivery and the product. We are able to use other great apps with it.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 9, 2024
SmartTV
4 out of 5 stars review

Reliable tv

[This review was collected as part of a promotion.] The tv isn't the high version that everyone wants but it is still worth getting for a child or a college student. It has all the features a smart tv should have. The brightness of the screen is good but can be a little better. I do notice a small bleed between colors on the screen and not sure if that is normal. My future purchase is going to be an OLED version from Samsung so will make a review when I get that one.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
Joe Fingers
5 out of 5 stars review

Great picture and sound with Samsung Sound Bar too

This HDTV exceeded our expectations for a clear picture at a reasonable price. Add an extra star if you have a Samsung DVD player and Samsung soundbar ! The Samsung soundbar integrates with the Samsung TV speakers for an even better overall sound stage. I was thrilled to hear it. The Samsung DVD player when turned on immediately turns on the television and sets the input to it. Likewise when turning off or on again.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
62Dart
3 out of 5 stars review

Was great tv now, not so much but I am stuck

It asked me if I wanted to update and I did. I do not like the new format and the way it works. It did say if I updated that I coul not go back. So no I am stuck with a tv I don’t like. The newer one I bought for the other house is great but I will never update your tv’s again

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi 62Dart, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 5, 2025
Anonymous
5 out of 5 stars review

What a great purchase!!

The Samsung 85" Crystal UHD TV is a great choice for anyone looking for a large-screen TV with excellent picture quality and a variety of features. It's perfect for watching movies, TV shows, and sports. While the sound quality could be better, it's still decent for a TV of this size. Overall, this TV offers a great value for the price. Would I recommend it? Yes, I would definitely recommend the Samsung 85" Crystal UHD TV to anyone looking for a large-screen TV with excellent picture quality and a variety of features. It's a great value for the price and will provide you with an immersive viewing experience.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Akwatcher
4 out of 5 stars review

Great picture, Ug to "smart tv"

Love the picture & size & price. I do not love the confusion of garbage on the Home Screen. I don't care about all these movies, channels, bundles, etc. I can't figure out why the tv goes blank every so many minutes; shouldn't I be able to control how long I keep it on?

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Oct 14, 2024
AlwaysASamsung
5 out of 5 stars review

Great Picture!

[This review was collected as part of a promotion.] I am using my Samsung for streaming. It has a great picture and priced very reasonable. My only concern while using a separate Roku device, you need to shut off the power button twice, once for the device and once for the TV, which can be inconvenient and frustrating at times.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 11, 2025
TVPRO
2 out of 5 stars review

Not Happy With New Smart TV

Very disappointed in the performance of this TV. Same refresh rate as the 55' TCL I replaced with this TV, yet it constantly gets blurry before ultimately displaying a clear picture. The remote is terrible, ridiculously small and impossible to read in a darkened room when changing programming. Is there an alternative remote? The home screen is a mess, with so much junk I would never use and again, the layout is too small for a TV this size. I have a ROKU stick plugged into my 45' Samsung plasma in a bedroom that I have had since 2013 and it performs flawlessly. The new set audio is fine with the TCL soundbar, and excellent with the Avantree blue tooth headphones, but the overall performance of the new Samsung is lacking, despite a super high speed internet connection.. I am a television professional and am at a loss at what to do with this new set. Suggestions helpful, as right now I want to return it and try something that performs as advertised.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Specialist

TVPRO, Thank you for sharing your thoughts on the picture quality of your DU7200D TV. To ensure you’ve got the latest image updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, you may want to adjust the picture clarity settings by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU7200D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Dec 15, 2024
LoveMySamsung
5 out of 5 stars review

Love all Samsung products.

[This review was collected as part of a promotion.] I use my Samsung tvs for streaming. Samsung is the only television I buy for my home & Airbnb's. They are always an easy setup. My guests are always able to sign into their apps. Samsung all the way with me including my phone, tablet, washer & dryer! ❤️

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773