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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 191-200 of 1,091 reviews
Feb 5, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

What a great purchase!!

The Samsung 85" Crystal UHD TV is a great choice for anyone looking for a large-screen TV with excellent picture quality and a variety of features. It's perfect for watching movies, TV shows, and sports. While the sound quality could be better, it's still decent for a TV of this size. Overall, this TV offers a great value for the price. Would I recommend it? Yes, I would definitely recommend the Samsung 85" Crystal UHD TV to anyone looking for a large-screen TV with excellent picture quality and a variety of features. It's a great value for the price and will provide you with an immersive viewing experience.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Reviewer name: ACT5418
4 out of 5 stars
4 out of 5 stars review

It has lot of options and picture quality is good.

In general, it is a nice TV and I am happy with it's performance. However, being a senior citizen and limited ability to use the it's remote control, I find it hard to use. It is so small (probably preferred by younger generation) and difficult to use. I am just wondering if there is a different version that may be easier to use. I understand that this is probably not possible, but just checking!!!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Reviewer name: OathKeeper
5 out of 5 stars
5 out of 5 stars review

Great TV!

I am completely impressed because the availability for connecting devices and compatibility with nearly every television application service. Additionally, the size of the TV is ideal for me, because the visibility from afar exists as well as visibility up close

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
Reviewer name: marki5252
4 out of 5 stars
4 out of 5 stars review

Good value

Needed an inexpensive larger TV for our bedroom so I would be able to read the captions and this TV worked well. The only thing that would be better is the stand. Instead of the stands being at the edge of TV, prefer a stand at the center so it's easier to place on our dresser. But for the size and price, this will have to do for now.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Reviewer name: Coco
3 out of 5 stars
3 out of 5 stars review

Small remote control buttons

Unfortunately, I am not smart enough to be able to use a smart tv. The remote controls buttons are so small. Itʼs hard for us seniors with our arthritic fingers to maneuver. Also the key pad is not lit. Wish I could get a larger, senior friendly remote. Remote control has no microphone to search, even tho screen says ask......

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Coco, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 6, 2025
Reviewer name: Alan
4 out of 5 stars
4 out of 5 stars review

poor remote design, your tech department stinks!

You smart remote is a joke! The thing is too complicated to use. A person with large fingers, most senior citizens and our grandchildren hate the design. The "ring" is so touchy that if not touched exactly it takes you some where else! Do you have a regular remote that will work? Also, I have a Samsong A10 cell phone that worked perfectly until the TV was set up. Now many feathers on the phone do not work Says Cloud, Google is constantly closing and I cannot access the camera and storage is closing. Spectrum said call your tech department which I have done 3 times and each time your tech hangs up! .

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Reviewer name: 62Dart
3 out of 5 stars
3 out of 5 stars review

Was great tv now, not so much but I am stuck

It asked me if I wanted to update and I did. I do not like the new format and the way it works. It did say if I updated that I coul not go back. So no I am stuck with a tv I don’t like. The newer one I bought for the other house is great but I will never update your tv’s again

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi 62Dart, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 21, 2025
Reviewer name: darling diana
5 out of 5 stars
5 out of 5 stars review

A must buy, picture clarity at a great price!

The enhanced color in the picture of skin tones and backgrounds are fantastic! I upgraded from a smaller Samsung 2 weeks ago and honestly I don't know why I hadn't done it sooner. So proud of it, I've had family and friends over several times to watch tv!! 65" may not be the biggest but total satisfaction.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 22, 2025
Reviewer name: ROBOCAT
1 out of 5 stars
1 out of 5 stars review

NOT IMPRESSED AT ALL

do not like the very small remote as its hard to use with such small buttons/controls. the volume bar is fussy and also inadvertently mutes sound. Maybe it's a learning curve but to get to regular broadcasting it is not logical . Picture is no better than my 9 year old less smart tv. Would to purchase again.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi ROBOCAT, We appreciate your feedback and are sorry to hear that you are not satisfied with your experience. Please know that you can control the volume of your TV by pressing the +/- button up to increase the volume and down to decrease the volume. To mute the sound, press the button. You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Finally, below are a few settings that I recommend adjusting to improve your picture. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025
Reviewer name: Lollipop
5 out of 5 stars
5 out of 5 stars review

Great picture terrible remote.

Great TV, easy to use. But hate the cellular remote! We have 3 tvs at home, 6 at a vacation rental, all Samsung. Only one has the cellular remote and it’s awful! Of course it’s our living room tv the One we use the most. Will not ever buy one that has this remote again!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773