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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 151-160 of 1,091 reviews
Mar 17, 2025
BlaineO
4 out of 5 stars review

I bought this to use as a monitor for my Geochron

I bought the 55" Class Crystal UHD DU7200D to use primarily as a monitor connected to my Geochron Atlas 4k. It works very well for this purpose as well as a normal "Smart" TV. When first turned on it comes up on the channel selection screen and takes a minute or so to switch automatically to the HDMI input. I really wish the remote had a number keypad. I find it disappointing that TV manufactures are removing this simple feature.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
BrandyC
4 out of 5 stars review

Nice picture but...

This TV has a great picture, but we seem to be having a recurring problem with at least one streaming provider - Peacock - in which the TV seems to be hung while attempting to search Peacock for a show title. Only way to clear the hang is to physically unplug the TV from the wall; merely turning it off with the remote doesn't do the job. We are researching how to properly manage firmware updates for this beast.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Oct 24, 2024
6084871555
5 out of 5 stars review

Quality u can see

[This review was collected as part of a promotion.] I love my new Samsung TV. It's got all the expected bells and whistles. Plus it's got the quality I've come to expect from Samsung products . Quality u can see from the moment u open the box . And reliability u can count on . I love my Samsung TV!!!!!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 27, 2024
Joseph
3 out of 5 stars review

Great looking TV with drawbacks

[This review was collected as part of a promotion.] I realize that obtaining people’s personal information is a major plus for your organization, but for the customer, it is completely unnecessary and should never be a part of the purchase of a television. You cannot get full functionality without submitting this information and that’s disgusting. The opening screen with all the little windows is not useful and quite annoying. Just let the TV start with the most recent input and let the user make the change when they are ready. Trying to hook up a soundbar is not easy. There is basically nothing in the paperwork about it. Of course, there’s plenty of information about connecting a Samsung soundbar. Eliminating the digital optical input is absolutely ridiculous, and I almost repacked the TV and brought it back when I saw that. Changing the threads for the TV mount from models sold a few years ago was also a problem. As usual, you did this to encourage people to buy a Samsung TV mount. I have purchased 4 Samsung TVs over the last decade, but this most recent will be the last. The TVs have a beautiful picture, but you have gone too far with invading our privacy, and forcing additional products on us. Thank you the opportunity to submit feedback.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Joseph, Thank you for taking the time to provide us with detailed feedback regarding the setup and connection of external devices on the DU7200 TV. Please know your opinion will be shared with our internal teams. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. Please know, you can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features. When you set Autorun Smart Hub to be on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app automatically runs when you turn on the TV. You can turn this function on or off. Regarding mounting your TV, please know your TV should work with most universal mounts. You may need to purchase new screws, which can be found at your local hardware store. For your DU7200, you will need 4 x M8 screws, 20-22mm length, and 1.25mm pitch. I hope these tips help. If you need more assistance, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 21, 2025
Calvin
1 out of 5 stars review

Garbage TV

I purchase this tv about a month or so ago and it’s the worst one I every purchase I had to purchase a sound bar to be able to hear the audio the had to purchase apps to be able to play my stuff . The remote is a piece of junk This Tizen operating system is a piece of garbage and if I could afford it some one else TV I’d take a hammer to it so no one would have my issues

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Calvin, I'm very sorry you are not satisfied with the DU7200 TV. Please know your opinion is important to us and will be shared with our internal product teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 21, 2025
Maggi
5 out of 5 stars review

Repeat purchaser

This is our second Samsung television. We purchased one for a bedroom and two years later, a second one for the master bedroom. It's easy to navigate and we love the Smart Things app that lets us know when laundry is finished, the oven is preheated, and someone left the refrigerator door open. I think our house may be smarter than the people living in it these days. If another TV dies, we will likely replace it with another Samsung.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 8, 2025
Johnny
4 out of 5 stars review

Good Bedroom TV

Have owned this set for about 3-4 months and overall am pleased considering the price, however it will exit the Spectrum App unexpectedly at times. It has been great for the bedroom, but isn’t as fast when doing certain things or opening apps like the Spectrum app as I thought it would be.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 6, 2025
None
4 out of 5 stars review

Siri except for the automatic cut off feature.

Not like the feature that you all have added, it turns the TV off every so often to avoid overuse or overuse of the CBT. We have had a number of TVs and have never worn out of CRT from leaving it on too much. And in out of inevitably it interrupts something important.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 18, 2025
kijo
1 out of 5 stars review

WHY did my Spectrum app disappear?

Bought this TV in August 2024. Now just randomly the Spectrum app that we watch Tv through has vanished. Just *POOF* disappeared. Did a reset, still, no Spectrum. I googled the issue and apparently there are A LOT of people who have had this happen. So far no fix. I am ready to donate the tv to a thrift store. Useless. YOU GET WHAT YOU PAY FOR.

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Hi kijo, Thank you for sharing your experience with us. I have a few troubleshooting suggestions for you to try. First, let's ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, please check for the app in your built-in app store. Go to Home> Search> Type in Spectrum. If you continue to have issues, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Feb 25, 2025
Jeys
4 out of 5 stars review

Satisfying first Samsung TV

My first ever Samsung TV. This fit nicely for the price, size and picture quality for a loft TV. The room is well lit but still picture is quite bright and contrast is good. Have watched some regular content but nothing to test it's display extremities , so far so good. Audio is loud enough but have my old Yamaha bar hooked in. Build seems to be a bit flimsy plastic feeling as I can feel the body slightly bend or budge while setting up the TV, so feels bit unsafe with a feeling that I might break it. Reduced a star coz of the flimsy feel with the remote and TV build quality. Have to see how long they hold compared to the build quality of my still running Sony from 14yrs ago.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773