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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 151-160 of 1,091 reviews
Dec 30, 2024
ShoppingMama
5 out of 5 stars review

Great picture, great sound. Best tv i own

[This review was collected as part of a promotion.] I absolutely love this tv! It's for our living room, best picture we could've got! And for the price at the time, it was a steal. By far the best TV I've own. I've definitely fallen asleep in my living room a few times too much, just can't seem to leave it.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 13, 2025
Zman
5 out of 5 stars review

New Choice

I was uncertain of the brand of TV to purchase. I knew the size I wanted, but with all the choices I was a bit lost. My prior TV was a Sony that I was very pleased with. I am not certain what drew me towards Samsung, but I am pleasantly surprised. Time will tell.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 20, 2024
Greg321
4 out of 5 stars review

Beautiful picture

[This review was collected as part of a promotion.] Love everything about the television. Great price, picture, and slim profile. Knocked off one star because the volume is very low when connected to our TIVO. Volume is fine on our old TV though.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Greg321, Thank you for your purchase of the DU7200 and for sharing your experience with us. Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 6, 2025
Rusty Rose
5 out of 5 stars review

Navigation is easy. Picture and sound are perfect

We're loving our new tv. We easily hooked it up and set the apps to our viewing preferences. It supports the subscriptions we have or may add later. The picture is clear and there's no need to add our soundbar. We downsized to the 55" screen and were pleased with our decision.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Babs
3 out of 5 stars review

Great picture but some concerns

The picture is great and it looks good in our great room. My only concern is that every single time I watch a different streaming service-Peacock, Netflix etc. I have to completely log in-it is extremely frustrating and annoying. Can’t even get Paramount Plus on the tv without a twenty step process every time. Our first and last Samsung tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Babs, Thank you for reaching out and letting us know about the issues you are experiencing with your DU7200 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode. If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Advisor

Jul 11, 2024
Sumsunreatest
4 out of 5 stars review

The features are amazing

[This review was collected as part of a promotion.] Are really enjoyed.The options between the different picture ones that they have and I.Also , really enjoyed the really Chris sound that it carried although I test the soundboard for my optical media oi put Android.The wifi can be connected from quite part throughout the house and my device was Connected to it. I also enjoy that I get all the apps that I really like on there like Disney plus

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
Ree Ree
5 out of 5 stars review

Biggie big tv

When I saw this Samsung 75' I just had to have it...it's big,slick and the price was to good to pass up...some people have a problem with the remote because its slim but I don't ..the picture is phenomenal what more can I say..I'm simple so I don't need another of ports,I just want to watch..I luv it and you will as well...don't miss out on this great deal.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 26, 2025
Jb325i
3 out of 5 stars review

Good TV

Bought this TV bout 10 months ago I do love the size and picture the only issue I have is trying to connect with AirPlay. I was only able to connect 1 or 2 times then I would get an error message. I went with this TV due to the AirPlay feature and wish it had another HDMI port and an optical for soundbar.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Jb325i, Thank you for reaching out to us. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update. Please also ensure your Apple device is up to date with the latest Firmware. If you continue to have issues, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 19, 2025
stelrok
3 out of 5 stars review

Great TV, horrible Remote

I love this tv, the color is amazing it would be a perfect tv and I would have given it five stars but I couldn’t because the remote sucks I’ve never seen a remote so horrible you have to push the button two or three times and then it might work it’s terrible I’m going to try to find a replacement if possible if it wasn’t for the remote it would be perfect

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi stelrok, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 6, 2025
Robin
1 out of 5 stars review

Extremely Disappointed

The size and price of the television was a good value. However, the remote control is extremely difficult to use and actually prevents us from watching the television at all. We purchased this one for our bedroom and we’re going to get a larger for our family room. We definitely won’t be buying another disaster like this.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Robin, Thank you for your feedback. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor