You smart remote is a joke! The thing is too complicated to use. A person with large fingers, most senior citizens and our grandchildren hate the design. The "ring" is so touchy that if not touched exactly it takes you some where else! Do you have a regular remote that will work? Also, I have a Samsong A10 cell phone that worked perfectly until the TV was set up. Now many feathers on the phone do not work Says Cloud, Google is constantly closing and I cannot access the camera and storage is closing. Spectrum said call your tech department which I have done 3 times and each time your tech hangs up! .

Color is fantastic, lots o added content and free shows and movies. Do not like the remote. No way to enter station number directly instead of going station by station on the guide. Trying to scan “all stations “ is difficult. Yes I would buy again, in fact I did buy the same TV, in slightly smaller size.

Worst TV I ever bought. It's too complicated. The sound output has died multiple times on it. I had to pull the plug on the tvto reset it. To prove my point about it being too complicated the owner's manual is 254 pages long. My TCL Roku TV is much easier to operate.

This is my 4th Samsung TV. I am obviously a fan of their product. I purchased this TV for my large bedroom. It's not so big that it over takes the room. It is just the right size so that it is easy to read subtitles, etc. The quality of the picture, of course, is par excellence--it's a Samsung. I can't imagine ever buying any other brand. The picture is crisp and the colors vivid.

This HDTV exceeded our expectations for a clear picture at a reasonable price. Add an extra star if you have a Samsung DVD player and Samsung soundbar ! The Samsung soundbar integrates with the Samsung TV speakers for an even better overall sound stage. I was thrilled to hear it. The Samsung DVD player when turned on immediately turns on the television and sets the input to it. Likewise when turning off or on again.

This television is fantastic for our needs However, there is no optical cable port which has prevented us from utilizing one remote for all the purposes we need. That was very disappointing. We are now in the process of finding a converter cable so we don’t have to buy a new HDMI soundbar.

I love this tv, the color is amazing it would be a perfect tv and I would have given it five stars but I couldn’t because the remote sucks I’ve never seen a remote so horrible you have to push the button two or three times and then it might work it’s terrible I’m going to try to find a replacement if possible if it wasn’t for the remote it would be perfect

I bought the Samsung 65" Class Crystal UHD DU7200D as a Christmas gift for my 80-year-old mom, and overall, we’re really happy with the purchase. The picture quality is stunning—bright, crisp, and vibrant—and the sound is clear, which is a big plus for her since she doesn’t like using external speakers. It’s a big upgrade from her older Samsung, and she loves watching her shows on the larger screen. However, I had to take off two stars because she's having a hard time learning to use the remote control. The newer remotes are sleek and minimal, but for seniors, the lack of labeled buttons and the different navigation style is a real challenge. She misses her old Samsung remote, which had more direct channel buttons and was easier for her to understand. I’m wondering if Samsung offers any alternative remote options that are more senior-friendly, or if there’s a way to program an older-style remote to work with this TV? It would make a huge difference in her experience, as she currently relies on me or someone else to switch channels for her. If you're buying this TV for a senior or someone who isn't tech-savvy, keep in mind that the remote might take some getting used to—or you may need to look for a compatible universal remote that’s easier to use.

I purchased this tv about 3months ago and thought I was having difficulty changing channels, looking at guide was just the “ learning curve”, but no! This has to b the most difficult tv made. When using “ guide” it races through channels , when selecting a channel manually it add numbers , have to exit and start over, etc…don’t try to switch between sports games quickly you cannot. ridiculous, several tried to use tv but have same issues, Too late to return to store- going to throw out.

I bought this TV in December 2024 and I’ve enjoyed every minute of watching it. This is my 2nd Samsung TV. My first one was a 50 inch and I got it over 10 years ago and it’s still got a great picture and working great. I put it in the spare bedroom. I just wanted a 65 inch and decided in December when I saw it on sale that I couldn’t pass it up. I’ve never had any issues. Do yourself a favor and check out Samsung TV’s.