WE bought our newTV about 3 months ago. I had issues connecting it to our internet service. I had to contact Samsung thru their chat. It took a while but got it connected, We replaced a smaller Samsung we had for 7 years. The new TV has a different screen menu , I found the older menu easier to work with, especially loading the apps. Our biggest issue is the brightness , the "night scenes" on the programs are very dark. The brightness has been set to the max, daytime scenes are ok. Turning on the TV, the menu remembers where you left off. So basically that program is where you start. Our older Samsung did not have that function, which I preferred. Apps were easier to install as well.

I bought a Saimsung because I liked the quality. But I've nothing but trouble trying to have repaired.. I bougt 9 months ago and after no luck getting it working by a phone call. a repair man was sent out a week later. he decided the part he needed was not in his truck and an appointment was made a week later when told the part had come in. Yesterrday he came back to put the new sensor in only to find a corroded part in the box they sent him. Now we must wait for his 3rd visit and hope it will work. Very disappionted!

in general we are happy with our new tv although it differs little from our 8 year old Visio in picture quality. The input or settings is hard to find easily. Still hunting for the HDMI choices. The remote is small and fussy with a too fine volume control which often cancels the sound accidentally as both volume and no volume is the same bar/button. as with most tv's the internal speakers are poor. Would not buy again, although too much trouble to return at this point.

I really like my 75” Samsung tv but the only thing I don’t like is when I turn it on it has all these “apps” I’ll call them and the live tv is one of them BUT I can’t go to them!!?? And it takes a bit to have the actual live tv go to the big main screen

We replaced our older tv because it was not a smart tv. We have a Samsung smart tv in another room and have been very pleased with it’s performance so when we decided to replace the older tv we decided to get another Samsung. I do not want to get more emails. Please!

Worst TV I ever bought. It's too complicated. The sound output has died multiple times on it. I had to pull the plug on the tvto reset it. To prove my point about it being too complicated the owner's manual is 254 pages long. My TCL Roku TV is much easier to operate.

In general, it is a nice TV and I am happy with it's performance. However, being a senior citizen and limited ability to use the it's remote control, I find it hard to use. It is so small (probably preferred by younger generation) and difficult to use. I am just wondering if there is a different version that may be easier to use. I understand that this is probably not possible, but just checking!!!

It's been three months now and I'm completely satisfied with my purchase,. It's as easy to install and set up. The picture quality is crisp and clean. Only downside is when adding streaming channels it prompts you to save it on home screen, if you miss that, then it doesn't appear until you do a search

The tv is fine and the picture is great. My problem is with the remote which is sort of indecipherable Gone are all the familiar ttems like vol. arrows, channel arrows, and basically all words. The control and buttons are too small and trickier to work. I gave up trying to figure it out and just use my internet subscriber remote. Probaly missing out on things but it is what it is.

I replaced my previous Samsung with a new one…happy with the quality of the picture…but I hate the new remote! I find it very hard to use..and especially don’t like the fact that I cannot push a number and get the channel I desire…I have to run through the whole batch of numbers to get to the one I want..I think it is made cheaply!