Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

Member photos

  • +163 images
Sort by |
Showing 131-140 of 1,091 reviews
Feb 21, 2025
Frank
5 out of 5 stars review

Step up.

We own 3 sizes a 43", 60" and 75". We happy overall with products Great picture and decent sound. One complaint is that sometimes the apps don't load and require them to be re-installed but as we have "cut the cable cord" a smart TV is a must. Since we have a 2nd home the ability to watch under one account is a real plus.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
MeMe
4 out of 5 stars review

Mostly satisfied

Have had my Samsung for a short period. Been satisfied for the most part. Have had a problem with it communicating with an AT&T wireless router. It has decided not to communicate. Then a day later it connects back up. Don’t understand why. Other than that, have enjoyed the TV

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Babs
3 out of 5 stars review

Great picture but some concerns

The picture is great and it looks good in our great room. My only concern is that every single time I watch a different streaming service-Peacock, Netflix etc. I have to completely log in-it is extremely frustrating and annoying. Can’t even get Paramount Plus on the tv without a twenty step process every time. Our first and last Samsung tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Babs, Thank you for reaching out and letting us know about the issues you are experiencing with your DU7200 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode. If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Advisor

Jul 3, 2024
Anonymous
5 out of 5 stars review

Great addition to our home

[This review was collected as part of a promotion.] This TV was purchased to replace another Samsung TV we had for over 10 years. Excited to add it to our Master Bedroom area as the main focus piece in the room. With a 55" display, it can be seen from all areas in the room. We are very pleased with the picture and sound quality. Really like the new technology advacements that Samsung has put into their products. Now we can control the device with our smartphone. This is a great feature since we often get busy and forget to turn the unit off when leaving the room.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 17, 2025
BlaineO
4 out of 5 stars review

I bought this to use as a monitor for my Geochron

I bought the 55" Class Crystal UHD DU7200D to use primarily as a monitor connected to my Geochron Atlas 4k. It works very well for this purpose as well as a normal "Smart" TV. When first turned on it comes up on the channel selection screen and takes a minute or so to switch automatically to the HDMI input. I really wish the remote had a number keypad. I find it disappointing that TV manufactures are removing this simple feature.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 3, 2024
Upset
3 out of 5 stars review

Cannot connect soundbar no audio port

I recently purchased a tcl 55” tv. Had to return it because I could not get certain channels we really love to watch. Returned and purchases a Samsung Crystal UHD 7200D tv. We Cannot connect our soundbar. Why why why ???? On earth do you remove certain things people really use? So we have to spend more money?? This world is ridiculous and businesses just go along with it. Sorry. I needed to rant a little but really why?

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Upset, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. We apologize for any confusion. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Feb 8, 2025
Bawitdaba
4 out of 5 stars review

Beautiful picture

Crystal clear screen. Could do without the clutter of app icons I don't have or want. Would be nice if they only appeared after subscribing. Could be easier to navigate for the less tech savvy. The "legs" are unattractive. Sturdy enough, but wider legs would create a more balanced aesthetic for more cosmetic appeal. Removed one star for the things I don't like but the picture quality is beautiful.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 20, 2025
UsedToLoveSamsung
2 out of 5 stars review

Remote Control Stinks

The remote control for this TV is a pin in the rear. Labeled as a "smart remote," it is anything but. Starting off with the fact that there are no numbers for channel selection, it is not easy or convenient to use. Much of the utility of this remote lies within the main wheel. This "wheel" is quite sensitive to exactly where you touch it. I DO NOT LIKE THIS REMOTE. The old Samsung remote controls were much better.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi UsedToLoveSamsung, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Jul 21, 2024
RegularPerson
2 out of 5 stars review

Worst Interface / Menu system of any tv. Don't buy

Good picture but the most horrible and confusing user interface I have ever seen. If you want to spend hours trying to figure out how to add an app to your home screen or to remove all the spammy recommendations only to find out you can't then you might like this TV. All basic functions are buried in the worst menu system I have ever used. in any electronic device.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi RegularPerson, Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand that sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV, go to https://www.samsung.com/us/support/answer/ANS00062199/. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Oct 24, 2024
6084871555
5 out of 5 stars review

Quality u can see

[This review was collected as part of a promotion.] I love my new Samsung TV. It's got all the expected bells and whistles. Plus it's got the quality I've come to expect from Samsung products . Quality u can see from the moment u open the box . And reliability u can count on . I love my Samsung TV!!!!!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773