[This review was collected as part of a promotion.] The unit works great now... after finally figuring out that the small filter in the base that the clear water tank sits on was not cut correctly and would not let water spray out. I deducted a star for agravation.

[This review was collected as part of a promotion.] Cleaner was received and did not work. Had to take it to a local service center for confirmation of this and to process as a warranty claim. Why don't they just have you return it on their dime and ship out a new one??? Their policy is terrible!

[This review was collected as part of a promotion.] I've used this to clean every carpet and rug in my house. Did a fantastic job and was simple to use. Maybe a bit heavier due to larger size but it worked much better than the lighter weight one I had. Well worth the little extra effort.

[This review was collected as part of a promotion.] Machine works good. But they come with a 25 ft cord which does not go very far. And the water attachment when you use the hand brushes is hard to get in you have to take something and knock it in. So it does not work very well.

[This review was collected as part of a promotion.] There are a few differences between our former model and the new one...but what a difference in cleaning power! I did all the carpets in our house and was totally shocked at the increase in dirt it pulled up! Easier to use, empty, and refill, and I'm sure the capacity was greater. Definitely the best 'upgrade' of household 'appliance' we've ever done.

[This review was collected as part of a promotion.] I really like this carpet cleaner it does a good job and in terms of removing tough stain I can't really say because my carpet didn't have except for a small one in which it removes it almost completely.

[This review was collected as part of a promotion.] Gotta say, I was very surprised taking the unit out the box and putting it together how light it was for starters. Having two containers one for clean water the other for dirty was ingenious. And I was AMAZED how clean it got my carpet. I even was able to clean my stairs without using the attachment. So easy and comfortable to use, it felt like I was vacuuming my carpet. Overall a winner! Five stars no question.

[This review was collected as part of a promotion.] This is a powerful machine! It is also wide and really drags the dirt back out of the carpet for a deep clean. The water capacity is large too so I don't have to empty it several times for a large area of the carpet. I am very pleased with this.

[This review was collected as part of a promotion.] I have over 20 cats so and accident or two (or three or four...) is bound to happen. The suction on the machine is great and I love how it comes with a spot cleaning attachment! It's super easy to use and clean which is awesome! You can cover a pretty good amount of ground before you have to refill it again (depending on how trigger happy you are). All in all I think it's a pretty neat machine, it gets most stains out (you need the spot cleaning attachment for tougher stains), the suction is great, and it glides on my carpet like a dream. I'm very happy with my purchase! I just hope it lasts...

[This review was collected as part of a promotion.] This works so well at getting carpets clean and mostly dry. I really appreciate the separate soap dispenser so I no longer have to measure. Refills and empties are easier than my older model. Cleanup is a breeze, brush attachment easily comes off to clean and the handy little tool helps clean out the fibers and lint that get stuck in there. Really easy to use.