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Customer reviews for Jetson 24-Volt X Electric Go-Kart for
Jetson 24-Volt X Electric Go-Kart
3.2 out of 5 stars
stars61 ratings53 reviews
  1. 5 stars43% (26)
  2. 4 stars10% (6)
  3. 3 stars8% (5)
  4. 2 stars7% (4)
  5. 1 star33% (20)

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Showing 41-50 of 53 reviews
Dec 26, 2024
SL
3 out of 5 stars review

Works as should but battery life is awful

So, highly recommend not driving this in asphalt. It's very slick since there is no traction on the tires. Buuuut it is a lot of fun to zip around the front yard. The battery only seems to last about 10 minutes in high speed. That doesn't seem like much run time for a 4 hour charge.

Helpful?5ZZV5ZX38GO413850672891
reply from Jetson Bike

Dear Valued Customer,Thank you for sharing your experience with the Jetson product! We appreciate your feedback about driving on asphalt and the tire traction, as well as your enjoyment of zipping around the front yard. Regarding the battery life, we understand how important run time is for your enjoyment, and we’re sorry to hear it’s not meeting your expectations.Please note that factors like speed, terrain, and rider weight can impact battery performance. We’d love the opportunity to troubleshoot and provide further assistance. Feel free to reach out to us at our toll-free number, 1 (844) 585-7462, available from 9am to 5pm EST, so we can look into this and ensure the best possible experience for you.Best Regards, Customer Service Team at Jetson

Jan 3, 2025
SarahSunshine
1 out of 5 stars review

Cheaply Made, Terrible Customer Service

Bought this for my son for Christmas. He drove it 3 times and the rear driver tire stopped rotating, which makes the go cart useless. Jetson has a great warranty on paper; however, its just fluff. They don't actually warranty their items and unlike their slogan they do not go the extra mile. Only option is to take apart the go cart,package it back up, and bring it back to Sams Club for hopefully a refund, while my 6-year old son is heartbroken. Do not buy.

Helpful?5ZZV5ZX38GO413850672891
reply from Jetson Bike

Dear Valued Customer,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced, especially with your son’s go-cart. We understand how disappointing this situation must be, and we truly regret that your experience did not meet the expectations we strive for. We are committed to ensuring that every customer is satisfied with their purchase and experience, and we want to resolve this issue as quickly as possible.Please contact us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462 between 9 AM and 5 PM EST, or by emailing us at help@ridejetson.com. Kindly refer to Angela, who will personally ensure this matter is resolved to your satisfaction.Best Regards, Customer Service Team at Jetson

Dec 12, 2024
Turtle271
3 out of 5 stars review

It’s nice but, problems with rear wheels and braking

It’s fun and fast but back wheels are plastic which are terrible for roads (Asphalt roads) But on cement, it’s really fun but has trouble controlling the traction on the back. Another thing to say is that turn radius is garbage and the front doesn’t light up that much if you’re trying to ride it on a road. A major problem is The rear axle is a little bit too long and the wheel sometimes slips out of the plastic gear,It’s really unexpected and can drive you into a ditch, Also, another dangerous safety feature is when You touch the breaking pedal the slightest it will stop I’m not sure if it has regenerative braking but I tried this on the track when I accidentally touched the pedal and I ran it into a hole. It’s quite unexpected too just like the wheel slipping out of the gear part. This Usually shakes the whole go kart when you accidentally touch the break.(I’m pretty sure that the pedals are just buttons) Overall, it’s OK but a lot of things to consider before buying this.

Review from RideJetson.com
Helpful?5ZZV5ZX38GO413850672891
Dec 5, 2024
Chis
5 out of 5 stars review

Cool Kart

Bought this go cart for my nephew and he couldn’t have had a bigger smile. The different driving modes are a very cool feature. No more hassle with the gas engines that won’t start from when I was a kid. This cart was a great purchase and I couldn’t be happier.

Review from RideJetson.com
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Nov 30, 2024
Something
4 out of 5 stars review

Great features but one problem.

I bought this product recently but I realized that the back tires are made out of plastic so if you go to the park and use it on the rock the back tires are going to be badly scraped and damaged so I recommend to put something to keep it from getting damaged.

Review from RideJetson.com
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Feb 12, 2025
shopper1
1 out of 5 stars review

Broke almost immediately

After only about a month or less the drift mode stopped working and a wheel broke shortly after! Not worth the high price!

Helpful?5ZZV5ZX38GO413850672891
reply from Jetson Bike

Dear Valued Customer,Thank you for reaching out. We're truly sorry to hear that your unit stopped working after such a short time. We understand how frustrating this must be, and we want to help make it right. Please reach out to our customer service team at 1 (844) 585-7462, available every day from 9 AM to 5 PM EST, so we can assist you with troubleshooting or explore possible warranty options. Your satisfaction is important to us, and we appreciate the opportunity to resolve this issue for you.Best Regards, Customer Service Team at Jetson

Nov 20, 2024
john2255
5 out of 5 stars review

Amazing Ride

Got this kart for my 10 year Granddaughter and she has been riding nonstop around our neighborhood. Nice quality for the price and the battery has lasted.

Review from RideJetson.com
Helpful?5ZZV5ZX38GO413850672891
Nov 27, 2024
Marie716
5 out of 5 stars review

Kids enjoy it

My kids have been enjoying this go kart so far. The adjustable foot rest means they can both use it, and the different driving modes have been fun. It's a cool design and they really like being able to "drive" with a steering wheel and pedals.

Review from RideJetson.com
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Dec 2, 2024
Mac23
5 out of 5 stars review

Go cart.

I bought this about a month ago. Car got repossessed recently and needed something with swag. This right here is lighting fast. So fast I can cook minute rice in 57 seconds.

Review from RideJetson.com
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Dec 27, 2024
Linda A
1 out of 5 stars review

Stopped going forward

Just put the go cart together on Christmas and stopped going forward within 30 minutes. Will not purchase again

Review from RideJetson.com
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