Customer reviews for Jetson 24-Volt X Electric Go-Kart forGood little cart
Assembly was easy, though on the battery cover lid I had to reverse the clips that snap onto the body because they wouldn't reach the way they came installed. Also mine has the battery level and horn buttons on the steering wheel, but neither seem to work, but the cart drives fine. Our jetson bolt pro bikes have lasted a couple years so far, so hopefully this has the same longevity.
Dear Valued Customer, Thank you for taking the time to share your detailed feedback on the Jetson Volt X Electric Go-Kart. We’re glad to hear that assembly was relatively easy and that the cart is driving well overall. We also appreciate you pointing out the issues you encountered with the battery cover clips and the non-functioning battery level and horn buttons. Your feedback is very important to us, as it helps us identify areas where we can improve product design, functionality, and quality. We’re also happy to hear that your Jetson Bolt Pro bikes have held up well over the years, and we hope the Volt X provides the same longevity. If you’d like assistance with the buttons or have any questions moving forward, please feel free to contact our customer support team at 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST. We’re always happy to help. Thank you again for your thoughtful review and for choosing Jetson.
Bad Battery Life
My daughter absolutely loves her go kart and all the drifts she can do. She doesn’t love the fact that she can only ride it for 15-30 mins after having it fully charged. The battery doesn’t last long at all and has been like this since she got it for Christmas.
Dear Valued Customer,<br /><br />Thank you for your detailed feedback and for bringing this matter to our attention. We sincerely apologize for any inconvenience you and your daughter have experienced with the Jetson Volt X Electric Go-Kart.<br /><br />Please note that runtime can vary depending on usage and conditions, but we would like to further review this matter to ensure everything is functioning properly. We encourage you to contact our customer support team so we can assist you. You can reach us at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST.<br /><br />We appreciate your feedback and the opportunity to help.<br /><br />Best Regards, <br />Customer Service Team at Jetson
Safety Hazard
Avoid at all costs! Battery stopped charging after 4 months and wire to charger broke and shocked me while plugging it in. Quality is poor for the cost of the item. Definitely a safety hazard!
Good but my go kart's lead acid battery sulfated
Gooe but lead acid battery sulfates after 6-12Months but it was fun i just need to buy a new 24v 7ah lead acid battery to get back to riding that battery cost 109dollars. When i used to ride it i loved drifting in it and even just driving was fun
Dear Valued Customer, Thank you for your detailed feedback and for sharing your experience with the Jetson Volt X Electric Go-Kart. We’re glad to hear that you enjoyed using the product and had a fun riding experience. We truly value your feedback, as it helps us identify opportunities to improve our products and overall customer experience. Please know that your comments will be shared with our team for review and consideration as we continue to enhance our offerings. If there is anything further we can assist you with, please feel free to reach out to us at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST. We’re always here to help.
Fun but tires wear out
Lasted less than a year. It’s fun and fast but the tires completely fall apart and now it’s trashed due to needing new tires/wheels and no replacements being made.
Dear Valued Customer, Thank you for your detailed feedback and for bringing this matter to our attention. We sincerely apologize for what happened with your Jetson Volt X Electric Go-Kart. This is not the level of product quality or service that we aim to provide. We understand your frustration, especially since the unit was enjoyable to use but did not hold up as expected due to the tire and wheel durability concerns, along with the difficulty in obtaining replacement parts. Your experience is important to us, and we truly value your feedback as it helps us identify areas for improvement in product quality, parts availability, and overall customer service. Please be assured that your comments will be shared with the appropriate team for further review and future improvements. Once again, we sincerely apologize for the inconvenience this has caused. If there is anything else we can assist you with, please feel free to reach us at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST.
Better options out there
kart is quick for a kids toy. battery does not last long as advertised and rear tires have no grip when trying to ride normal "non drift mode" when letting off the throttle kart wants to slide sideways.
Dear Valued Customer,Thank you for bringing this matter to our attention. We sincerely apologize for what happened, as this is not the level of service and experience we aim to provide.We truly value your feedback, as it helps us identify areas for improvement, and we would like to further look into this matter to better understand what went wrong.Please feel free to reach us at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST, so we can assist you further.Best Regards, Customer Service Team at Jetson
Was great until it stopped woking
We bought this for our son last Christmas. Worked great until it stopped going in toward. The switch stopped working, and now it will only go in reverse. Would love to get it fixed, but cannot find how.
Hello Barbara, Thank you for sharing your experience with your Jetson Volt X Electric Go-Kart. We are truly sorry to hear that the unit has stopped functioning properly and that the forward movement is no longer working. We understand how disappointing this must be, especially after your son enjoyed it so much. Please know that we take feedback like yours very seriously and are committed to assisting our customers in situations like this. We encourage you to reach out to our dedicated support team at your earliest convenience so that we can further assess the issue and understand what may have gone wrong. Our toll-free number is 1 (844) 585-7462, available Monday through Saturday from 10 AM to 6 PM EST. We appreciate your patience and the opportunity to assist you, and we look forward to working with you to address this matter.
I don't recommend it.
Buy one for my son this Christmas, it was only used for one week today, January 1st, just one week after taking it out of its box, we realize that it does not work! So much money thrown away in just one week!
Dear Valued Customer, Thank you for bringing this matter to our attention. We sincerely apologize for the experience you had, as this is not the level of service or product performance we aim to provide. We understand how frustrating it must be to have the go-kart stop working after just one week of use. Please contact us at our toll-free number, 1-844-585-7462, Monday through Saturday from 10 AM–6 PM EST, so that we can assist you directly. We are committed to ensuring your complete satisfaction and will do our best to resolve this issue and meet your needs to the fullest extent. We truly appreciate your patience and the opportunity to make this right.
Great ride for anyone
Super happy with the product and performance of the vehicle. Would highly recommend to anyone been having a lot of fun and good time and creating good memories with my nephew and kids, great product features like reverse option and diff power settings and different style mode .
Dear Valued Customer, Thank you for sharing your experience with the Jetson Volt X Electric Go-Kart! We’re thrilled to hear that you’re enjoying the product and that it has become a source of fun and great memories with your nephew and kids. It’s wonderful to know that the Volt X’s features — such as the reverse function, multiple power settings, and different ride modes — have enhanced your experience and added versatility to your rides. Our team designs with both performance and family enjoyment in mind, and it’s rewarding to see that reflected in your feedback. We truly appreciate your recommendation and are grateful you’ve chosen Jetson to help create these moments. We hope you and your family continue to enjoy many more exciting rides together!
My son used it for 3 days an no longer wants to go forward don't recommend. He is 60 pounds for reference
Dear Valued Customer,<br /><br />We sincerely apologize for the experience you’ve had with the Jetson X Electric Go-Kart. We would like to further review this matter to determine what went wrong.<br /><br />Please reach out to our customer support team at our toll-free number, 1-844-585-7462, Monday through Saturday from 10 AM to 6 PM EST. We are more than happy to assist you and address any concerns.<br /><br />Best Regards, <br />Customer Service Team at Jetson