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Customer reviews for Jetson 24-Volt X Electric Go-Kart for
Jetson 24-Volt X Electric Go-Kart
3.1 out of 5 stars
stars
63 ratings55 reviews
  1. 5 stars38% (24)
  2. 4 stars10% (6)
  3. 3 stars10% (6)
  4. 2 stars6% (4)
  5. 1 star37% (23)

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Showing 11-20 of 55 reviews
Jun 3, 2026
Reviewer name: LLL
1 out of 5 stars
1 out of 5 stars review

Don't buy!

Total waste of money bought this for my 6-year-old son who used it only a few month (maybe 20 times total) and it failed, wouldn't go into reverse than just stopped working all together.

Helpful?5ZZV5ZX38GO413850672891
Apr 8, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Better options out there

kart is quick for a kids toy. battery does not last long as advertised and rear tires have no grip when trying to ride normal "non drift mode" when letting off the throttle kart wants to slide sideways.

Helpful?5ZZV5ZX38GO413850672891
reply from Jetson Bike

Dear Valued Customer,Thank you for bringing this matter to our attention. We sincerely apologize for what happened, as this is not the level of service and experience we aim to provide.We truly value your feedback, as it helps us identify areas for improvement, and we would like to further look into this matter to better understand what went wrong.Please feel free to reach us at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST, so we can assist you further.Best Regards, Customer Service Team at Jetson

May 20, 2026
Reviewer name: Momx3
1 out of 5 stars
1 out of 5 stars review

Fun but tires wear out

Lasted less than a year. It's fun and fast but the tires completely fall apart and now it's trashed due to needing new tires/wheels and no replacements being made.

Review from RideJetson.com
Helpful?5ZZV5ZX38GO413850672891
reply from Jetson Customer Care

Dear Valued Customer, Thank you for your detailed feedback and for bringing this matter to our attention. We sincerely apologize for what happened with your Jetson Volt X Electric Go-Kart. This is not the level of product quality or service that we aim to provide. We understand your frustration, especially since the unit was enjoyable to use but did not hold up as expected due to the tire and wheel durability concerns, along with the difficulty in obtaining replacement parts. Your experience is important to us, and we truly value your feedback as it helps us identify areas for improvement in product quality, parts availability, and overall customer service. Please be assured that your comments will be shared with the appropriate team for further review and future improvements. Once again, we sincerely apologize for the inconvenience this has caused. If there is anything else we can assist you with, please feel free to reach us at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST.

Apr 14, 2026
Reviewer name: Littlejohn21
4 out of 5 stars
4 out of 5 stars review

Good but my go kart's lead acid battery sulfated

Gooe but lead acid battery sulfates after 6-12Months but it was fun i just need to buy a new 24v 7ah lead acid battery to get back to riding that battery cost 109dollars. When i used to ride it i loved drifting in it and even just driving was fun

Review from RideJetson.com
Helpful?5ZZV5ZX38GO413850672891
reply from Jetson Customer Care

Dear Valued Customer, Thank you for your detailed feedback and for sharing your experience with the Jetson Volt X Electric Go-Kart. We’re glad to hear that you enjoyed using the product and had a fun riding experience. We truly value your feedback, as it helps us identify opportunities to improve our products and overall customer experience. Please know that your comments will be shared with our team for review and consideration as we continue to enhance our offerings. If there is anything further we can assist you with, please feel free to reach out to us at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST. We’re always here to help.

May 9, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Safety Hazard

Avoid at all costs! Battery stopped charging after 4 months and wire to charger broke and shocked me while plugging it in. Quality is poor for the cost of the item. Definitely a safety hazard!

Helpful?5ZZV5ZX38GO413850672891
Nov 24, 2025
Reviewer name: Jill
1 out of 5 stars
1 out of 5 stars review

Dead battery after 5 months

My kids had fun using this go kart until the battery stpped charging completely, after 5 months of occasional use. The customer service at Jetson was terrible. They told me the warranty was only 3 months from Jetson. They offered me 10% off the price of a new one. No thanks! Thankfully, Sam's club refunded me for the purchase because of their fantastic customer return policy.

Helpful?5ZZV5ZX38GO413850672891
Nov 22, 2025
Reviewer name: JoshL
1 out of 5 stars
1 out of 5 stars review

Don't waste your money

The go kart is a big crowd pleaser in my neighborhood. My son really enjoyed this vehicle while it worked. About 5 weeks after purchase the wheel came apart. To make matter worse this company lists a phone number that does not work. If you want one months of fun go ahead and buy. If you want something that lasts a year I would AVOID.

Review from RideJetson.com
Helpful?5ZZV5ZX38GO413850672891
Nov 27, 2025
Reviewer name: Diogo
1 out of 5 stars
1 out of 5 stars review

Out of the box the there are 3 white pins that connect the battery cover to the car, all 3 came bent. I tried to call customer service to order replacements and their solution was "return the whole thing to your retailer". I had already showed to my son and he was so excited so returning wasn't an option. also the idea to relack that huge thing wasn't inviting either. Then for weeks I tried to 3D print the 3 pins and after several tries I realized that the screws holding them are just too small for the job and they keep slipping from the treads. then I got tired of it and good several wood screws and just screwed top down fork outside and case closed. Then came the sad reality that the battery won't last even 20 mins of play, way different from the 1h advertised. Then 3 months after the purchase the gas pedal started getting faulty. You hit it, the car does a small shaky reaction but doesn't move, like if the battery was depleted, then after a full charge it was back working again, but weeks later same problem happened right after a full charge, and then happened again and again, until a point that it doesn't move anymore. it permanently died with about 8 months. I have the dirt bike from them and that project is AMAZING, the battery lasts way longer than advertised and 2 years after it still works flawlessly. I thought this GoKart from the same brand but its far not the same. the customer support is nearly non-existent, they are zero help, they offer you no solution except "return to your retailer", but Sam's won't accept after few months. They then asked photos, and made several questions, to then stop answering. My relief thought is that I got AllState insurance for it because I knew better, but AllState won't start working on it until past 2 year from the purchase date, which is when the useless manufacturer warranty expires.

Helpful?5ZZV5ZX38GO413850672891
reply from Jetson Bike

Dear Valued Customer,<br /><br />Thank you for taking the time to provide such detailed feedback regarding your experience with the Jetson X Electric Go-Kart. We sincerely apologize for the issues you have encountered, as this is not the level of product quality or service that we aim to provide.<br /><br />We understand how frustrating it must have been to experience multiple challenges with the product, from assembly issues and faulty components to battery life and operational problems. We recognize the disappointment this has caused, especially after the excitement of showing the product to your son. Please know that we take feedback like yours very seriously.<br /><br />We truly value your input, as it helps us identify areas for improvement in product design, quality, and overall customer service. Your comments will be shared with our team to help guide enhancements and ensure that similar issues are addressed in the future.<br /><br />If there is anything else we can assist you with, please feel free to reach out to our customer support team at our toll-free number, 1-844-585-7462, Monday through Saturday from 10 AM to 6 PM EST.<br /><br />Once again, we sincerely apologize for the inconvenience and frustration you have experienced, and we greatly appreciate your patience and for bringing this matter to our attention.<br /><br />Best Regards, <br />Customer Service Team at Jetson

Nov 24, 2025
Reviewer name: KJ
5 out of 5 stars
5 out of 5 stars review

Still going strong almost 1 yr in

I'm not sure what these people are doing to their carts but ours has held up almost a year. My kids and the neighborhood kids have ridden this thing hard!! The drifting feature has been put to the max. Never dreamed this thing would last more than 2 months after watching them all drive it. The battery life is about 45min with full throttle, rough driving.

Helpful?5ZZV5ZX38GO413850672891
Jan 15, 2026
Reviewer name: DUSTIN
1 out of 5 stars
1 out of 5 stars review

Buyer Beware Replacement Parts Not Available

1-Star Review: Jetson Volt X – Absolute Nightmare Purchase – Save Your Money and Your Sanity I made the terrible mistake of buying two Jetson Volt X electric ride-ons for my kids as Christmas gifts. What should have been an exciting holiday surprise turned into a month-long disaster that has genuinely upset my children and made me question how a company like this is still in business. One of the units arrived with a noticeably bent rear axle—clearly damaged during shipping or manufacturing. It was completely unusable out of the box. The second one works… for now… but the cheap plastic construction and flimsy design make it obvious it won't survive more than a couple months of normal kid use. Here's where it gets truly infuriating: • Jetson does not sell or offer any replacement parts whatsoever. Not the axle, not bearings, nothing. • Their customer service is hands-down the worst I have ever dealt with. We've been emailing back and forth for nearly a month (yes, a full month for a Christmas gift that still sits broken in the garage). • Every response is vague, condescending, and filled with obvious stall tactics. They keep asking for the same photos and information over and over, then disappear for days before sending another useless reply. • It's becoming painfully clear they have zero intention of actually fixing or replacing the defective product. The whole process feels engineered to run out the clock until they can push us toward a worthless store credit for something else on their website (gee, thanks… I really want to give this company more money). The worst part? My kids are old enough to notice. One of them keeps asking why Santa brought a toy that doesn't work and the other one can't use theirs. Christmas magic ruined because a company couldn't be bothered to ship a functional product or stand behind it when it inevitably fails. This is not just a bad toy. This is a terrible company that preys on parents trying to make their kids happy during the holidays. The Jetson Volt X is overpriced junk ($400 each!!), poorly designed, and backed by customer service that treats people like an annoyance instead of customers. Do yourself a favor and DO NOT BUY. Save your $400 and your holiday spirit. There are far better options out there from companies that actually care about quality and customer satisfaction. Avoid Jetson like the plague.

Helpful?5ZZV5ZX38GO413850672891
reply from Jetson Bike

Dear Valued Customer,<br /><br />Thank you for taking the time to share your experience with the Jetson X Electric Go-Kart. We sincerely apologize for the issues you and your family have encountered, as this is not the level of product quality or customer service that we aim to provide.<br /><br />We understand how disappointing and frustrating this situation must have been, especially during the holidays, and we recognize the impact it has had on your children’s experience and enjoyment. Please know that we take feedback like yours very seriously.<br /><br />We value your input, as it helps us identify areas for improvement in both our product design and overall customer service. Your feedback will be shared with our team to help guide future enhancements and ensure that similar issues are addressed.<br /><br />Please reach out to our customer support team and ask for Angela, who will review this matter further and explore possible options to assist you. You can contact us at our toll-free number, 1-844-585-7462, Monday through Saturday from 10 AM to 6 PM EST.<br /><br />Once again, we apologize for the inconvenience and frustration you have experienced, and we truly appreciate your patience and for bringing this matter to our attention.<br /><br />Best Regards, <br />Customer Service Team at Jetson