I’m not sure what these people are doing to their carts but ours has held up almost a year. My kids and the neighborhood kids have ridden this thing hard!! The drifting feature has been put to the max. Never dreamed this thing would last more than 2 months after watching them all drive it. The battery life is about 45min with full throttle, rough driving.

It a great cart my son love it.

Great fun all kids

Had issues with the first kart I purchased where it would not turn on at all and I had to take it back and exchange it. The 2nd one worked and my child loves it. Seems a little slow to respond when press the pedal but takes right off. My child reqlly loves the drift mode and spin the kart around.

So we got this go kart during the holidays last year because of a deal at Sam's; we got it for one of our kids birthday's. We paid $400 plus tax for the go kart but I don't feel like the quality matches the cost. There are a lot of plastic parts on the go kart and one of the tabs for the back lid on ours was bent so it didn't fully secure all the way down. It does require some assembly. I will say that once we got it assembled and the kids rode it, it is pretty fast and my kids love the drift feature. I will also say the lights in the front do look nice. We have a large open basement so my kids have been riding it on the laminate floors since we've had it. Now comes the issue. So after a about 7-8 months of riding it, I noticed one of wheels stopped moving and wouldn't power when pushing the accelerator - no matter what mode we put it in. I contacted customer support and after going over the trouble shooting items they pretty much said I was out of luck because it only had a 90 day warranty. I feel that a 90 day warranty on a $400 product is unacceptable. They simply offered 10% off any of their other products as a 'courtesy'...which I felt was insulting considering how much their products cost. In addition why would I buy another one of their products given the poor customer service and accomodation. I was more disappointed and irritated by the 10% discount, given it was a potential defect with one of the motors - what customer support said not me - they should at least offer 30-50% off another product. The only reason I am giving 2 stars is because one of the wheels still works pretty good and my kids do enjoy riding it but I am highly disappointed with the customer service and quality of the product given the cost and even more so I am disappointed by the very short 90 warranty window. I will not be purchasing anymore Jetson products and will also advise my friends and family to avoid them as well.

Bought 2 for my kids last December for Christmas. I rated 2 stars because they lasted like 5 months. They were super fun for my kids but now have $700 worth of plastic in my shed that doesn’t work. Thanks Jetson, and thanks Sam’s for selling these terrible products.

We purchased 2 of these. One stopped working shortly after opening. Tried to pursue the warranty through Jetson that was offered according to the box and instruction manual. Jetson would not honor the warranty so we arranged a return through Sam’s club. Sam’s club sent FedEx to pick up the return. The box was picked up by FedEx and Sam’s club will not refund for my return claiming it has been lost in transit. I have been emailing for months and have stopped getting any response from Sam’s club. The customer service with this return alone has been awful and so unlike the service we have experienced during our decades of membership. We will not be renewing our membership after this experience and make sure to tell all friends and colleagues to avoid Sams club after this experience. As for the go-kart, one works great, the other stopped working within a month. Do not count on Sams or Jetson to stand by this product.

Terrible. Did not even make it 6 mo. What’s worse is their support. They offer no parts replacement or help. They will offer you 10% off your next purchase. I bought two of their products. Both lasted not even a year for my 8 yo. And we took care of them. Garage kept etc. wish I could give 0 stars. They were $400 worth of fun for about 4 months. Then they say all parts are internal and don’t even offer a way to buy replacement parts.

Will not stay charged

My kids had fun using this go kart until the battery stpped charging completely, after 5 months of occasional use. The customer service at Jetson was terrible. They told me the warranty was only 3 months from Jetson. They offered me 10% off the price of a new one. No thanks! Thankfully, Sam's club refunded me for the purchase because of their fantastic customer return policy.