Very disappointed that the only way for this safe to meet its “waterproof” claim is to bolt it to the floor using the washers provided to cover the holes in the bottom. Even then, there are holes in the rear that are not covered, so water will still enter. The manual claims that the safe is sealed so well that it traps moisture inside, so you should never remove the desiccant pack and things that should not get wet from retained moisture should be sealed in ANOTHER container before being put in the safe. How is it that this thing can retain moisture when it has four open holes in the casing?

Good size for my needs. Others have complained door was loose when closed by 1/4". This safe has a tight fit that does not let locking handle go all the way to down position. Must put some pressure on door to fully lock hopeful with time the door will close easier. Main complaint as others have indicated is the carpeting has a bad smell. I had to leave in garage for six days with a fan blowing into safe to get the odor down to where it is tolerable. This odor is similar to new carpets, mattresses, etc.

THE BAD: originally scheduled a delivery date, but was cancelled. never told me about the next scheduled delivery date....they just showed up. fortunately, i was at the house. poor communication. also, the 'seal' on the right side of the inside of the door is a bit torn off. don't know if that will affect performance. THE GOOD: seems strong & sturdy. love the key to open the safe incase the keypad/batteries fail. seems to be worth the money.

The safe arrived smelling like mildew inside and I’m not sure what to do about it. I didn’t realize it until I had gone through the laborious task of getting it up two flights of stairs and into the chosen spot. It’s too much work to remove it and attempt to exchange it. Very disappointed…

A great value at this price point. Meets all my needs as a homeowner. Fire & water proof, roomy interior with metal adjustable shelves, electronic keypad worked perfectly on the first try. After a ton of research I feel I picked the best safe for the money. I am very happy with my purchase!

Horrible Craftsmanship! The inside felt lining is a mess, a lot of loose pieces! None of the 12 screws holding shelf brackets were tight and all are at an angle, they will not go in straight or tighten. Where is quality control? Very over priced for workmanship and quality of this safe!

Overall after a few days of ownership, a solid safe made in China. Be aware that the safe is not considered "water resistant" without bolting it to a floor using their supplied hardware and rubber lined washers. The lag bolts supplied were too small for their specified bit for concrete so double check everything is good from the factory before you drill into the floor.

It's hard for me to say what I think yet I just got it out of the box 2 days ago, did get the batteries in and opened the door once and haven't touched it sense. So to some it up Batteries went in door open, its got a door its got a lock so far so good.

Overall looks great and a good value. One issue the directions for setting up entry passwords not East to follow as the location of factory unchangeable code needed yo set personal code not well elucidated. Once you figure that, very easy to set up and use.

Hi good morning, this is kishor here , I have problem with lock handle. It's not working well , once try to open very hard to open, once close handle can come till 60 degree not 90 degree, I changed battaries , still same . Please ask your team to check for me. Thank you.