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Customer reviews for SentrySafe Executive Fire & Water Safe - 3.4 Cubic Feet for
SentrySafe Executive Fire & Water Safe - 3.4 Cubic Feet
4.1 out of 5 stars
stars
176 ratings157 reviews
  1. 5 stars62% (109)
  2. 4 stars16% (29)
  3. 3 stars6% (10)
  4. 2 stars6% (10)
  5. 1 star10% (18)

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Showing 61-70 of 157 reviews
Apr 27, 2018
Reviewer name: WaltC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly Functional and a good value

This safe is a great value from Sam's. It was very convenient to have it shipped to my home rather than to buy it in the store and deliver it by myself.

Helpful?2WEN5IT58CKW13841015487
Jul 8, 2021
Reviewer name: SK
1 out of 5 stars
1 out of 5 stars review

Not recommended

We have had this safe approximately two years. We have had several issues with it. The motor to unlock it has always been weak. In talking with SentrySafe's customer service, they had us remove the battery tray it came with & use a 9V battery instead. We continued to have issues with it, although not as frequently & were just told to use a brand name battery with an expiration date 10 years in the future. Finally, the door just came loose where it was welded to the top hinge.

Helpful?2WEN5IT58CKW13841015487
reply from Supplier Response

Sorry for your experience with your safe. Safes like other electronics or household items do malfunction overtime due to wear and tear. We would be happy to discuss troubleshooting options with you if you contact us directly at 1-800-828-1438 or you can use the contact us form at our website to email us.

Jun 26, 2020
Reviewer name: Safeless
1 out of 5 stars
1 out of 5 stars review

Aggravating!!!

The safe worked OK for a time. After leaving the door open while in storage for about a year, I installed new batteries and I placed some items into it, but the door would not close and "latch". Finally got rough and got it closed. Then IT WOULD NOT OPEN! Tried my combination, tried factory original combination, and tried the "key". After repeating these efforts 5 or 6 times, the handle broke off! Tried to call SentrySafe and gave up after 25 minutes waiting for connection to a real person. Emailed a request for help on the SentrySafe website, but no response. After a few days without Sentry feedback, I needed some items in the safe, so I drilled and sawed a large hole in the back of my safe. Got what I needed, but had to destroy this "safe"! Now I am looking for a better product with, I hope, better customer service.

Helpful?2WEN5IT58CKW13841015487
Oct 24, 2016
Reviewer name: Whs
1 out of 5 stars
1 out of 5 stars review

No warranty

Sentry Safe will not stand behind nor honor their warranty. Ours will not lock. They Sight the customer mistake, batteries, door gasket and anything else they can think up. Finally, it's your problem not ours. Note it not the CS on the phone it's IS the person who they answer to, who refuses honor warranty and service.

Helpful?2WEN5IT58CKW13841015487
Jan 4, 2022
Reviewer name: Brich300
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pretty good safe

Really good safe. The only problem we have is the handle shaft has gone bad twice. It’s not that hard to replace though.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Sep 3, 2018
Reviewer name: Broncodad
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Peace of mind

Peace of mind - we now have peace of mind in knowing that our documents and personal items are secure when we leave the house.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Jan 9, 2017
Reviewer name: Ron
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect household safe.

We bought this for a Christmas present for our daughter and son in law. They are very happy with the size and safety features.

Helpful?2WEN5IT58CKW13841015487
Jan 1, 2020
Reviewer name: Javier72
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great safe love it!

I love this safe it was the perfect size for what need it, it was really easy to set the combo and just love everything about it.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Apr 25, 2018
Reviewer name: Jim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

easy to use and lots of room

Glad I got the 3.4 cu ft model, it is about the size of a dorm refrigerator and will handle plenty of documents and other valuable storage.

Helpful?2WEN5IT58CKW13841015487
Jun 15, 2019
Reviewer name: Beenie Boi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Spacious, secured and safe

Upgraded to a bigger safety box and it’s worth it. A lot of stuff can be protected. Glad we made it and the price is so affordable.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487