As seen on many reviews from many different sites. This is not a trustworthy safe, After 3 years with this safe the handle completely stripped making it inoperable, unfortunately the safe was locked when this happened but I was able to pry the handle off and grab the gear wise vise grips and get the safe open. According to the warranty this type of malfunction is only covered in the first year. I have several other safes with the same style handle, some over 10years old and never had such problem. This is not a safe I would recommend. Spend the extra money and get something a little nicer.

I purchased this safe 5 months ago. After 2 months I noticed that the door was a little finicky. The pins seemingly didn't align. 2 months later the lock wouldn't engage at all. This is apparently a very common malfunction. It's well documented on other sites. The locking pins are subject to bending/misalignment. In my case, they're bent every which way. Not sure why this product hasn't been pulled from the shelves. As part of the customer service process with Sentry Safe, they had me attempt a repair. I took the door panel off to find light gauge metal brackets holding the pins. The whole thing has buckled. I understand that you get what you pay for but offering a subpar product, when that product is meant to protect ones valuables, should not be an option. DO NOT BUY!!

I shopped quite a while for security safes. Needed to upgrade from the tiny safe I had. When I found this safe in stock at my local Sam's Club, it was an easy choice. I have no regrets with owning this safe. LOTS of storage space and more. I didn't need to bolt this unit down because it's heavy...MUCH heavier now after I stocked it full of important documents, guns and ammunition. Not even three people could run off with this heavy pig.

Only had safe for short period. I've had a couple of problems, but have resolved them. I had difficulty getting the battery cartridge back into the lock mechanism...small clip broke on first try...when setting up. Worked around the problem. Weather (water) strip around door makes closing a bit hard. Must be shut tightly to get lock handle into full "vertical" position to activate lock. Fit is very tight to provide water tightness I presume and may take more effort than some people would have to accomplish. Combination lock works well and having a factory pre-set (permanent) combination in addition to personal combo, is good idea. I used hex-head bolts and nuts to secure safe rather than the supplied lag-bolts. My choice though, either would work.. Set-up was pretty easy, but plastic parts are a concern. Lock mechanism must be removed in order to utilize 3-4 inch (backup) key. Haven't had to use key after initial set-up. All in all, it met my expectations and should provide very good security for price paid, but haven't yet had any attempt to break into it! DC

We bought many of these for many locations, all have broken within a few months at some point. Usually the digital pad that gets messed up or the handle breaks. Called so many times for each, kept getting told that the problem has never been heard of. I am done with them. I don't recommend to anyone.

I was very excited to purchase this safe for this price. After reading these reviews I did a search of break into SentrySafe and watched two different locksmiths use a rare earth (not hard to find) magnet and open the safe in seconds. That doesn't make me feel safe and I am getting a refund as a results. It took me hours to find one that will meet my needs but I finally did, and it's a spin dial only. Sentry Safes might fit your needs, but I am surprised that with this knowledge out there, they have not fixed this FATAL FLAW!

For the money, I think this is a great deal. The safe is plenty big to hold a bunch of stuff. I put some ammo, some family documents, and some jewelry inside. I like that it's an electronic combo, that I can choose the code, and that it has a key to bypass the combo if I ever forget the code. Two things I do not like, so I deducted a star from my rating. The first is that even though it is fairly heavy, it slides around very easily on carpet. I believe it actually wouldn't be too hard to steal it if I choose not to anchor it to the ground. My whole home is carpeted so I wasn't planning on anchoring to the ground, but I may end up doing it just to keep someone from gliding away with it. You can only anchor the bottom of the safe, being able to anchor the side to a wall would be a much nicer feature in my opinion. The second thing I dislike is that it is very hard to close and have the lock engage. I read on their web site that this is due to the thick waterproofing that the door may be hard to close and once closed hard to open. I'm a strong guy, and I feel that I'm having to apply way too much torque on the handle to get it to lock and unlock. Other than that, seems like a good buy. I really bought it more for the fire protection, so for that purpose I hope I never have to test the safe out.

I like how nicely this safe fits in the wall and how much it is going to hold. It is a little larger than the one we replaced.

I love this safe it was the perfect size for what need it, it was really easy to set the combo and just love everything about it.

We bought this for a Christmas present for our daughter and son in law. They are very happy with the size and safety features.