We've had our spa for almost a month now and are enjoying it very much. The features and bonus accessories make this spa a great value.

And we bought this hot tub over a year ago and have used it several times per week with no issues so far. It survived a Wisconsin winter with surprisingly minimal energy use, the cabinet seems to be very well insulated and holds temperature. The cover is lightweight and easy to use and ours also came with a lift and steps included. The filter is easy to access for cleaning and changing. It has a great selection of LED lights. The Jets are powerful when they are split between half of the Jets on that setting but when they are on all of the Jets they are not quite as powerful as I would have expected but not a big deal since there are usually only two of us in there at a time. As far as size of the top goals 4 people would be comfortable, after that you'll be Crossing legs. All in all a pretty good tub for the value!

this one is in a class by itself for only $2999. I’ve had this tub for 9 months and haven’t had a problem yet. It’s got a 2hp motor that pushes a FAIR amount of pressure to 65 jets. Lol. 65 jets. Turn the selector valve to change water flow and the pressure doubles to selected jets and decreases to others. There are two power settings on the pump. Jets are ingeniously placed to massage different parts of the body. One seat is for lower back, another for shoulders, another for neck pain, another for leg and arm pain. The waterfall is a superb neck massage. Included cover is well insulated. 104deg max temp, Shell is not smooth and it’s harder to clean the waterline than on glossy acrylic tubs. 280 gallon capacity is big enough for 4 big bodies or 7 smaller ones. It’s December 12 and I’m using it daily.

Great product for the price! There are definitely higher end hot tubs out there, but this is a good quality product for the price and the bonus accessories make it a great value. The shipping was a bit pricey and this nearly 500 lb. hot tub was delivered to the end of our driveway on a pallet. If purchasing this product, plan to have at least 6 strong adults to move it from its delivery location to its intended location. Overall, very pleased with the product.

This is a cheaper quality hot tub, but we knew that going into it and would buy this again. It should last us a long while, I would suppose 10 years or more. For Colorado Winters we are paying about $40 - $50 a month more in electricity, though it is used multiple times daily. The inside is not smooth like a fiberglass/acrylic spa. It is textured much like the bottom of a fiberglass bathtub (lots of little bumps). We actually like this better as you don't slide around in it. However, cleaning may be a bit harder, but we actually like this texture better than the smooth glass finish one we had. The whole spa is one giant piece of continuous plastic. From what touches the concrete, up the sides, the tub and back down the sides and back to the ground. This one piece of plastic is then fitted with al the pipes/components, filled with foam, then a plastic wood panel screwed to the giant piece of plastic. Because it is one piece of plastic our has bowed out in the center of one side panel about 2". I have contacted customer support and they will only consider defective if bowed more than 4" which seems pretty excessive, but this is why it's cheaper. The jets run fine, not heaps of power, but enough. A very simple control panel which is actually nice. We did change the filtration cycles to filter twice a day for 1.5 hours. This would add to the electric bill, but the amount of use it needs it. Lastly the cover is adequate, not the best density foam, but not worth replacing as of yet. When the cover wears out we will replace with a better density insulation more suited for Colorado winters. We know we bought a cheaper tub and are satisfied with our order and would make it again. On a side note, our delivery guy backed his truck right into the back yard and dollied the hot tub right to where we wanted it. Your delivery guy may not be so accommodating, but asking and tipping never hurts, plus we had everything cleared and ready to make it quick.

I bought this and received on August 12, had an electrician connect it on the 14th. It worked for one day. It has had an error message of PRR since the 15th. I've called customer service for two weeks straight and they say a technician will call and schedule a time to come out... I would like to return this product because it's garbage and so is the customer service.

For the price - its a nice enough tub - I dont love that it doesnt go full strength on all the jets at once - and I had to get used to the roughened surf, but - I have been enjoying it for a couple weeks. Delivery was smooth - came in good condition. As I have only had it a couple weeks, I can not attest to its longevity or durability. But after comparing a ton of tubs - this was the best price with the most jets that I could find, in my budget.

I purchased the tub and had it delivered. I paid four men to move it into place and paid an electrician to hook it up. I filled it with water and the beauty took my breath away. I turned on the jets and the entire tub turned opaque orange. Opaque. I could not see the bottom of the tub. The orange was an older pumpkin orange. Dark Dark orange. I ran for the jets to shut them off and I could not. The control board was on, I could see the backlight but there were no buttons or boxes, it was a blank. I shut the tub off at the electrical box and the jets stopped. I emptied the tub in 30 degree weather here in Michigan in November and scrubbed out the orange stain with rags. I rinsed out the filter for what seemed like hours. It was the only one that I had. After great care cleaning the tub, I filled her back up with water. It was beautiful and the water was so clear. This time I took a video. I wish so much that I had done that the first time but I had no idea how bad this was going to go. I turned the tub on and the jets came on instantly and the orange started pouring out into the water again. I could not turn on the heater because the control panel still was not working. The water was more clear this time although still very very orange. I was forced to empty the tub once again and get it ready for a hard freeze overnight. When I emptied it, the stain was all over and not coming off so easy anymore. I added pictures of the 2nd time around. Not at all as bad as the first, but it gives you an idea of what I was dealing with. I had invested money in delivery and electrical and I still wanted a hot tub so I called Sam's Club to replace this tub. The manufacturer would not. They offered to send someone to clean it and to replace the control panel, but I was paying for a new tub and not a refurbished tub. They said that the orange was mold from the manufacturing process and I did not want a tub of mold. This was not my first spa purchase and I did not expect anything but a typical product. I wanted a product undamaged and in working condition. The manufacturer would not replace the tub. My only choice was return. I had to pay the electrician to unhook the tub and then pay the 4 men to move it back out to the road. I was out about a grand in just installation and uninstallation. Neither the manufacturer or Sams Club would help and neither would send another tub. I was very disappointed. Sam's Club said they were sorry. I am sorry too.

I loved this hottub but just hit the two year mark and (would turn off during the summer months.) jets or motor went out. We took really good care of it and outside still looks great but what good is it if it don't work anymore . So disappointed. I would spend more money on a better product or at least go with a company that offers a 5 year on the parts that will go out instead of just the structure.

I bought this after pricing similar hot tubs at my local dealers at about twice the price. This tub isn't quite as refined as the one's from the local dealer but it does have all the same features. I ordered it on a Monday and it was delivered the following week on Tuesday, I'm in Idaho and I expected it to take longer than that. It was quite a bit lighter than I expected although it seems solidly built. I was able to move it from the driveway to my backyard by sliding the pallet with just my wife and I, although an extra person would have been helpful. It wired up easily and there was no damage from shipping. The setup instructions were clear and included plenty of pictures. I've been using it for about 2 weeks now. Everything works like it should. The listing isn't clear but it does have the "waterfall" and multi-color LED lights. There have been no leaks. You can only run about 1/2 the jets at a time, there is a valve to select which ones are running, but you can't run all of them at the same time. They are plenty powerful though. With the pump on high the big jets start to push you out of the seat! The listing says that the cabinet is Mahogany. It's not actually wood but a mahogany colored Polymer product kind of like Trex decking. I like it actually. I have had a couple of used tubs in the past that gave me fits so I decided to buy new this time and this was by far the best price I could find. I bought the 3 year extended warranty but after reading through it I realized that the manufacturer's warranty pretty much covers all the same stuff so I wouldn't recommend spending the extra money for the sam's club warranty. Bottom line is that I would recommend this tub. We have been using it every day and my wife and kids love it and I have nothing negative to say about it so far.