All went well with the delivery and paid the delivery guys extra to move the spa to the patio. They did a good job. It took a couple of days to get the electrician here to hook it up. I works just great, a wonderful experience to step out to the patio from my bedroom and relax in the spa. The only thing I would have liked would be built in cup holders. We added steps and a cover lift which makes it much easier to get the cover off and back on the spa.

I BOUGHT IT IN AUGUST, AND IT WAS DELIVERED IN MID SEPT JUST LIKE ADVERTIZED. IM VERY IMPRESSED WITH THIS HOT TUB, IT HAS BEEN UPGRADED TO INCLUDE THE 3 HORSEPOWER DUAL SPEED PUMP, IT HAS PLENTY OF POWER IN THE JETS UNLESS YOU LIKE BEING PUSHED OUT OF THE SEAT WITH PRESSURE. QUALITY IS FINE AND IT HOOKED UP EASILY WITH THE ELECTRICAL. IT IS A LITTLE SMALL TO SAY IT FITS 6-7 BUT ACTUALLY ALL THE 6-7 SEAT HOT TUBS ARE THAT UNLESS YOU SIT WITHOUT YOUR LEGS OUT. ITS JUST RIGHT FOR 4 ADULTS THAT WANT TO STRETCH OUT. OR 2 ADULTS AND SOME KIDS. I BOUGHT THIS ON THE $2999.00 SALE AND IM ACTUALLY GOING TO WAIT TILL ITS THAT AGAIN AND BUY ANOTHER ONE AND KEEP IT ALL WRAPPED UP NICE ON THE PALLET, LIKE IT IS SHIPPED, SO I HAVE ANOTHER ONE DOWN THE LINE WHEN THIS ONE WEARS OUT 5-10 YEARS. THATS STILL ALOT CHEAPER THAN PAYING THE 7500-10000 THAT THE DEALERS WANT FOR THE SAME THING. I WOULD TELL ANYONE THAT IS SKEPTICAL OF BUYING A BIG PURCHASE ON LINE AND WAITING AND HOPING IT SHOWS UP.. THAT THIS WAS A GOOD WAIT, AND IM VERY GLAD I TOOK THE CHANCE.

First I have to admit that I generally don't like negative reviewers. I usually write them off as people with bad luck or lack understanding of how to use the product. Unfortunately I'm going to be the negative reviewer here. Maybe I had a case of bad luck but the circuit board on the spa went bad in about four days. Luckily customer service (thank you Wayne) was very helpful and they overnighted a new circuit board along with two free filters for my trouble. Now I consider myself intermediate as far as electronic adeptness goes, so I was able to swap the boards myself and get the spa working again. Otherwise it would have been a week or so before a technician could have done it. Anyway to make a long story short, I swapped out the boards and the spa is working again. Since Watkins makes these hot tubs and I bought it on sale for only $3,000 I sort of chuckled to myself at the "fools" who go to the spa dealers and pay $8,000+ for hot tubs made my Watkins. I imagined some factory worker making Lifesmart and Caldera / Hot Springs spas side by side with the same parts and just stamping different names and cosmetics on the outside. Unfortunately that was a daydream, reality is different. You get what you pay for here! Inside this spa I see pipes being held by zip ties, fairly thin and rough textured shell, plastic support framing... It's a bare bones hot tub. Watkins for the most part, knows what they're doing so it heats water and the plumbing gives you some decent jet action. I would have rated this a 4 but having to swap out the circuit board, even if this was just a fluke, costs 2 stars. Anyway I hindsight I almost wish I was the "fool" that went to the spa dealer and overspent on a upgraded hot tub. Oh well the savings could be put to good use somewhere.

The spa took close to 4 months to deliver, it came several weeks later than expected but with COVID its understandable. The set-up was easy and its been very enjoyable. We are first time hot tub owners so I have nothing to compare it to. It stays consistently hot even with the temps going down. The biggest PRO is the price for a seemingly good quality hot tub that does the job. The CONS are that I wish there were cup holders or a level place to place drinks, the surface is rough which is a little uncomfortable if you aren't in shorts, and I cant figure out how to turn off the waterfall, there is no valve as explained in manual.

Have this spa for 1 month. It is roomy, comfortable and relaxing. Has many of the features of a more expensive hot tub. Wish there was another pump for all of the jets to work at the same time. The water temperature stays at the set temperature.

Very powerful jets, well constructed. I did my research and this was rated as the best mid-level hot tub. More than lived up to its reviews. A friend has a much more expensive hot tub and the jets aren't nearly as powerful.

I purchased the spa and expected a lesser quality considering the price but it surpasses our previous spa in jets and for about 1/2 the price Very very pleased. Our previous spa was left at our previous home when it was sold. Once it was put in place, which we needed help as we are both 74, my husband easily did the wiring and it was ready to go. Our previous spa was purchased to alleviate leg cramps that he has gotten due to multiple surgeries. He now has arthritis in his back and he has noticed more comfort at night from both.

Brought last month and it really looks and functions well. I hated the fact that the delivery was dropped in the middle of my driveway and I could not pay extra to have it rolled into my backyard. I am a senior with health problems and had to wait several days for help. Plus the driver had a poor attitude.

The spa is great love it....getting it to arrive to me was a real hassle. Shipping company only arrange for it to be delivered to me after I made several phone calls to them. And then is was different logistics company that finally delivered it to me 7 days after I was original to receive the spa.

We've had our spa for almost a month now and are enjoying it very much. The features and bonus accessories make this spa a great value.