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Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA for
LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA
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4.4 out of 5 stars
stars
1,038 ratings905 reviews
  1. 5 stars68% (704)
  2. 4 stars19% (200)
  3. 3 stars6% (65)
  4. 2 stars3% (27)
  5. 1 star4% (42)

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Showing 31-40 of 905 reviews
Dec 29, 2023
Reviewer name: PatC
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Needs to be handled with care during shipping

Purchased my first one, when set up and plugged in it was found to be damaged. 2nd one the same way. Waiting for those two to picked up and the third one to be be delivered. They say the third one is a charm. Keeping my fingers crossed.

Helpful?1SKXLQKM4A7X13826921185
Jan 13, 2024
Reviewer name: Chippers
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not really happy

[This review was collected as part of a promotion.] I bought this 12/29/23 . To be honest if I would have kept the box I would have returned it. When people move fast ( hands arms head etc) it's like seeing tracers.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG Digital Care Team

Hey there! We can help get those pesky tracers out of the way; check out this troubleshooting link: http://spr.ly/6422rYfQQ. Let us know if this helps by private messaging us on social media @LGUSSupport. We're always here to help. ^Gaby

May 19, 2024
Reviewer name: IRS43
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this a few weeks ago. I am 81 years old and It is taking me awhile to get used to and to learn the features. So far I am liking it.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Jan 15, 2024
Reviewer name: M Lee
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I wouldn't buy again

Good quality picture but WebOs is horrible. It is extremely slow and doesn't have a lot of the current apps. Also the remote has a built in pointer that is cumbersome and useless and from what I can tell cannot be turned off.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG

Hi there! Thank you for sharing your experience with the 65UR8000AUA TV. We see you like the picture quality but are unhappy with the innovative WebOS platform and app choices. Your feedback about the slow interface and limited apps is essential. You also mentioned that the Magic Remote's pointer is difficult to use and cannot be turned off. Although the TV has good picture quality, the intelligent platform needs improvement. Please message us privately on social media @LGUSSupport with details of your issues. Our team will try to fix the problems with software updates or other solutions. Thank you for your feedback and patience as we improve our smart TV experience. For troubleshooting tips, visit this link: https://www.lg.com/us/support/product/lg-65UR8000AUA.AUS.^Con

Apr 2, 2024
Reviewer name: Cubanor
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good picture

[This review was collected as part of a promotion.] Price and quality make this purchase worth while!!! I would have awarded 5 stars, but the remote is clumsy to operate.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Jan 10, 2024
Reviewer name: DPaxton
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features for my elderly mom

My mom loves this TV. She is on hospice, and her hearing and sight are going, so she loves that she can see the screen. The TV volumes also goes up loud enough for to hear the TV.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Mar 8, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent quality and easy to use!

We bought these three weeks ago and love it! It has a great quality picture and is very easy to use. It is also one of the few TV's you can load both Peleton and Les Mils App! We put this in our workout room and it is perfect.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Jan 14, 2024
Reviewer name: Jo3e
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Sign on

Picture and sound are nice but no matter what I try (following tech service advice) I can not sign on my new tv because it says that it's registered in a non-us country, which it's not!

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG Digital Care Team

Hi there, thank you for reaching out to us. We'll need to go over a few things with you. Have you downloaded the LG ThinQ App? If you have not please do so. On the other hand, if you have already you need to log out of your current ThinQ app account. 2. After logging out, set your language and region as below on the login page. “Region/Language ”(e.g. USA/English) and language from the list of the selected region and language settings. Go to the settings menu>all settings>general then select locations>ok then change the country to US. The LG TV will restart, and then you should have full access. Here is a quick tutorial for reference: http://spr.ly/6429rQBox. ~Tanisha

Jul 12, 2023
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

After a month or so I discovered that LG no longer allows SiriusXM Radio - bummer. Then when I call for tech. service, I get someone from a foreign country that I can hardly understand. The user manual has very little information as to how to operate the remote and get the TV to do what you want it to do.. I guess you just think that everyone is a techie.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG TV. This will be considered for our continuous improvement. Please feel free to send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you with this. ^James.

Nov 6, 2023
Reviewer name: Cissie of PI
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome TV

[This review was collected as part of a promotion.] We have had the new TV about 3 weeks now and we love it. Seamless set up and excellent technical phone support when we had a question. Very happy with our second LG purchase. We have another that is almost 7 years old and no problems at all! Would highly recommend.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185