Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV

Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA for

LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA

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4.4 out of 5 stars

stars1,038 ratings905 reviews

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Showing 31-40 of 905 reviews

Aug 20, 2023

Anonymous

5 out of 5 stars review

Verified Purchase

I like the magic remote

[This review was collected as part of a promotion.] My wife wanted a big screen tv. So finally we got one now she wants to get a bigger for the living room

Review from lg.com

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Jan 15, 2024

M Lee

1 out of 5 stars review

Verified Purchase

I wouldn't buy again

Good quality picture but WebOs is horrible. It is extremely slow and doesn't have a lot of the current apps. Also the remote has a built in pointer that is cumbersome and useless and from what I can tell cannot be turned off.

Review from lg.com

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reply from LG

Hi there! Thank you for sharing your experience with the 65UR8000AUA TV. We see you like the picture quality but are unhappy with the innovative WebOS platform and app choices. Your feedback about the slow interface and limited apps is essential. You also mentioned that the Magic Remote's pointer is difficult to use and cannot be turned off. Although the TV has good picture quality, the intelligent platform needs improvement. Please message us privately on social media @LGUSSupport with details of your issues. Our team will try to fix the problems with software updates or other solutions. Thank you for your feedback and patience as we improve our smart TV experience. For troubleshooting tips, visit this link: https://www.lg.com/us/support/product/lg-65UR8000AUA.AUS.^Con

Jan 10, 2024

DPaxton

5 out of 5 stars review

Verified Purchase

Great features for my elderly mom

My mom loves this TV. She is on hospice, and her hearing and sight are going, so she loves that she can see the screen. The TV volumes also goes up loud enough for to hear the TV.

Review from lg.com

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Jul 28, 2023

rodgolfs

5 out of 5 stars review

Verified Purchase

Great Upgrade

This TV has been an amazing upgrade from our "46 in TV. We love the Smart TV options that it provides. We are extremely happy with this TV and would recommend it to anyone looking for an inexpensive version of the latest technology.

Review from lg.com

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Apr 2, 2024

Cubanor

4 out of 5 stars review

Verified Purchase

Good picture

[This review was collected as part of a promotion.] Price and quality make this purchase worth while!!! I would have awarded 5 stars, but the remote is clumsy to operate.

Review from lg.com

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Jan 14, 2024

Jo3e

3 out of 5 stars review

Verified Purchase

Sign on

Picture and sound are nice but no matter what I try (following tech service advice) I can not sign on my new tv because it says that it's registered in a non-us country, which it's not!

Review from lg.com

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reply from LG Digital Care Team

Hi there, thank you for reaching out to us. We'll need to go over a few things with you. Have you downloaded the LG ThinQ App? If you have not please do so. On the other hand, if you have already you need to log out of your current ThinQ app account. 2. After logging out, set your language and region as below on the login page. “Region/Language ”(e.g. USA/English) and language from the list of the selected region and language settings. Go to the settings menu>all settings>general then select locations>ok then change the country to US. The LG TV will restart, and then you should have full access. Here is a quick tutorial for reference: http://spr.ly/6429rQBox. ~Tanisha

May 19, 2024

IRS43

5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this a few weeks ago. I am 81 years old and It is taking me awhile to get used to and to learn the features. So far I am liking it.

Review from lg.com

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Mar 8, 2024

Anonymous

5 out of 5 stars review

Verified Purchase

Excellent quality and easy to use!

We bought these three weeks ago and love it! It has a great quality picture and is very easy to use. It is also one of the few TV's you can load both Peleton and Les Mils App! We put this in our workout room and it is perfect.

Review from lg.com

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Apr 30, 2024

Chasity

4 out of 5 stars review

Verified Purchase

Great TV, unless you use AirPlay

This TV is great! Picture quality is pristine, and the sound is crisp and loud without an added soundbar. The only reason I gave 4 stars is because the airplay feature only works half the time. Besides the airplay feature not connecting half the time, we live this TV

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Jan 5, 2024

3 out of 5 stars review

Verified Purchase

Worst remote ever

The clicker is also a scroll ball. When I click, I often inadvertently scroll, so I wind up someplace totally different than what I intended. Additionally, there is some sort of laser pointer in the remote which is very distracting when I'm trying to navigate or use the scroll ball to click. My 4 year old Visio will go to black screen and I can simultaneously set the timer so I can listen in a darkened room until I fall asleep. Apparently, you can't go to black screen and use the timer at the same time on this LG. Sam's Club's white glove delivery was a pleasant surprise, and much appreciated. Guess I'll be looking at universal remotes.

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