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Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA for
LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA
4.4 out of 5 stars
stars1,038 ratings905 reviews
  1. 5 stars68% (704)
  2. 4 stars19% (200)
  3. 3 stars6% (65)
  4. 2 stars3% (27)
  5. 1 star4% (42)

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Showing 21-30 of 905 reviews
Sep 26, 2023
Brad2023
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Good product at a good price. The start-up sequence seems a bit cumbersome. I'd like to get directly to cable box connection/controller rather than scroll through the preprogrammed apps with the LG controller.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Dec 5, 2023
Rochusa
3 out of 5 stars review

Verified Purchase

Screen sharing need improvment.

I bought this product 2 months ago and I am a little bit disappointed. The share screen process with an iPhone 12 is a nightmare and complicated with or without the LG apps. Competitor products are better for this case. Also switching from LG overall screen to HDMI is not intuitive. Overall, I lose a bit some life time pleasure.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG Digital Care Team

Hi there. We appreciate your review and making us aware of the improvements we can make to this model TV. Should you be inclined to, feel free to let us know more here: http://spr.ly/6429RK30B. We'd appreciate your submission as we'd use your input to help you get the best possible TV entertainment experience. ^Chris

Oct 14, 2023
do not want
2 out of 5 stars review

Verified Purchase

My reaction is more negative than positve.

[This review was collected as part of a promotion.] I had an old LG TV that needed updating, so I bought this bigger 55" one. The picture quality is fine. But I absolutely hate the way the menu section works, there should be a simpler solution to switch to Roku or a DVD player, The old TV had a simple button to click, now this product with its menu makes this a very unfriendly clicking around need. I also object strongly to the "necessity" of having all the data of my use collected and moved on to who knows who. This should be an option only if one has the wish for that!

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6425usUNF. ^Gaby

Sep 6, 2023
Local Townie
5 out of 5 stars review

Verified Purchase

Great 50 inch TV

[This review was collected as part of a promotion.] Great unit. Has a really crisp picture bright and the colors are very vibrant. The app bar is a nice featurefor any app you might subscribe to. The remote took a bit of playing around to figure but I am getting the hang of it now. replaced an older 43 inch tv and was well worth the investment. If you have a small living room it's the perfect size at 50 inches. I would recommend this tv to anyone who is thinking about upgrading.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Sep 13, 2023
BOB HOWATT
3 out of 5 stars review

Verified Purchase

Instructions disappointing

[This review was collected as part of a promotion.] I bought TV about 3 weeks Im 75 years old and found it very difficult to try and read the instructions. Should have a instruction manual in larger print and plain language. Can only watch channels until I get a manual I can understand "Very disappointed "

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from Customer Care

We are saddened to hear that your LG Smart TV fell short of your expectations. We value your input; it does not go unnoticed. Also, we would love to invite you to share these thoughts on our LG feedback page, http://spr.ly/6422uGxzC, so that our product development and customer service teams can make vast improvements for the future. ~Rita

Apr 11, 2024
AnnoyedByLag
4 out of 5 stars review

Verified Purchase

Good size, good viewing, but the lag...

[This review was collected as part of a promotion.] Good smart TV with plenty of setting options. Only downside is the lag it takes a couple of seconds after you press any remote buttons or choose any options on the TV. It's annoying enough to not give this 5 stars. Considering replacing a different TV in another room, but will not opt for this model. Wondering if all LGs have this issue.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Nov 18, 2023
Diane
5 out of 5 stars review

Verified Purchase

86 inch LG tv

Love this tv! Great picture. Easy to use.

Helpful?1SKXLQKM4A7X13826921185
Jan 14, 2024
Jo3e
3 out of 5 stars review

Verified Purchase

Sign on

Picture and sound are nice but no matter what I try (following tech service advice) I can not sign on my new tv because it says that it's registered in a non-us country, which it's not!

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG Digital Care Team

Hi there, thank you for reaching out to us. We'll need to go over a few things with you. Have you downloaded the LG ThinQ App? If you have not please do so. On the other hand, if you have already you need to log out of your current ThinQ app account. 2. After logging out, set your language and region as below on the login page. “Region/Language ”(e.g. USA/English) and language from the list of the selected region and language settings. Go to the settings menu>all settings>general then select locations>ok then change the country to US. The LG TV will restart, and then you should have full access. Here is a quick tutorial for reference: http://spr.ly/6429rQBox. ~Tanisha

Apr 2, 2024
Cubanor
4 out of 5 stars review

Verified Purchase

Good picture

[This review was collected as part of a promotion.] Price and quality make this purchase worth while!!! I would have awarded 5 stars, but the remote is clumsy to operate.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Dec 29, 2023
PatC
3 out of 5 stars review

Verified Purchase

Needs to be handled with care during shipping

Purchased my first one, when set up and plugged in it was found to be damaged. 2nd one the same way. Waiting for those two to picked up and the third one to be be delivered. They say the third one is a charm. Keeping my fingers crossed.

Helpful?1SKXLQKM4A7X13826921185