Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV

Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA for

LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA

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4.4 out of 5 stars

stars1,038 ratings905 reviews

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Showing 11-20 of 905 reviews

Jun 12, 2023

BPez

5 out of 5 stars review

Verified Purchase

Happy with my purchase?

Bought this TV a few weeks ago. I enjoy the remote and ease of navigation. The software is responsive.

Review from lg.com

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reply from LG Social Media

Hi, thanks for providing your feedback for your LG 65 Inch Class UR8000 series LED 4K TV. We appreciate you highlighting the ease of using the navigation and the positive user experience for the remote! Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. We hope you're looking forward to binge watching and movie nights! ^Chris

Jun 12, 2023

Dan McRae

4 out of 5 stars review

Verified Purchase

Great Birthday and Fathers day gift from my family

[This review was collected as part of a promotion.] While I'm still learning exploring all of the meet features, I'm really impressed with the picture and sound quality.

Review from lg.com

Helpful?

reply from social/LG

First and foremost, We would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. Have a great day. ~Tanisha

Oct 20, 2023

DebGus

5 out of 5 stars review

Verified Purchase

Incredible color

We purchased this in October and LOVE the quality of color and easy accessibility. We are looking forward to all that is featured on this great television.

Review from lg.com

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Mar 29, 2024

AAAGovens

5 out of 5 stars review

Verified Purchase

Worthy buy

[This review was collected as part of a promotion.] I am very satisfied and happy with my purchase I don't have a sound bad but with this tv I really don't think I need it

Review from lg.com

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Jul 2, 2023

CoCoSoLa

4 out of 5 stars review

Verified Purchase

Great Value

This tv has great video quality for the price. Easy to setup with the LG sound bar. No issues using it in a bright room. It has all the streaming apps so no need for external device if you don't already have one. Ethernet can be directly plugged in to tv.

Review from lg.com

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Oct 11, 2023

lucy31

5 out of 5 stars review

Verified Purchase

Excellent choice

My last LG was a Plasma which I loved and it lasted over 24 years. I had been looking at the OLED but it was out of my price range. I am very content with what i chose the 86 UR8000AUA. The picture is excellent. I am learning the control. My kids put it on the wall which was very easy. I would hope this TV would last as long as the Plasma, we will see.

Review from lg.com

Helpful?

reply from Customer Care

Thank you for choosing LG, and we're thrilled to hear about your positive experience with our products. The LG 86UR8000AUA from the UR8000 series is indeed an excellent choice, offering impressive 4K UHD picture quality and the convenience of webOS with ThinQ AI. It's great to hear that you found wall mounting easy, and we appreciate your loyalty after enjoying your previous LG Plasma TV for over 24 years. While we cannot guarantee the exact lifespan of your new TV, rest assured that LG is committed to producing high-quality, durable products. If you have any questions or need assistance with your TV in the future, please don't hesitate to reach out. We're here to help! If you require further assistance or have specific questions, feel free to contact us on our social media channels such as Facebook or X (Twitter) at @LGUSSupport. Enjoy your new TV!

Nov 14, 2023

GeriBo

5 out of 5 stars review

Verified Purchase

LG 86UR8000AUA

[This review was collected as part of a promotion.] I bought this TV several weeks ago and I LOVE it! It's BIG, has great color, sound and many other capabilities. Like Apps, simple updates, easy connection to external devices and more. I am a happy customer!

Review from lg.com

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Mar 10, 2024

ruth paulson

4 out of 5 stars review

Verified Purchase

Quirky remote otherwise great tv

[This review was collected as part of a promotion.] I bought this a few weeks ago. The screen color is nice. The remote it somewhat awkward and not to responsive or quirky.as well as the app choices and working with the remote to get places is not smooth flowing.

Review from lg.com

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Dec 30, 2023

Derek

5 out of 5 stars review

Verified Purchase

TV is great Sam's club customer service horrific

The TV itself is great but the customer service I received from Sam's club as far as shipping goes was absolutely horrific 3 weeks of back and forth between them and the 3rd party carrier they use. Nobody knew where it was or when it would be delivered. They were extremely unprofessional and makes me 2nd guess wanting to order anything online again

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Mar 23, 2024

benwat42

4 out of 5 stars review

Verified Purchase

High Expectations, a Few Disappointments

[This review was collected as part of a promotion.] I bought and installed this 65 inch TV about a month ago. The picture quality lives up to what I expected from some reviews that I read. However, I found that the "Magic" remote a disappoint. The cursor bounces around and requires a steady hand and a delicate "push" on the button to make the selection that I want. It also freezes quite often; that means a turn off and restart the TV. The voice system is pretty annoying. It randomly presents some "helpful" suggestions for my input. Those are confusing and are difficult to remove.

Review from lg.com

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