I have had this vacuum a little over 13 years. It has never given me any problem and has worked exactly as it should. The only reason I am on this page is trying to decide at that age whether to replace the hose attachment (which is splitting) or just order the new vacuum. Have had lots of different kinds of cleaners in my life but never one as effective as this. 13 years ago was about to buy a Dyson when I happened to see these. It was only about 1/5 of the price of the Dyson so I convinced myself to buy it, really not thinking it would last very long. Was I ever wrong. 13 years later. I think it would last much longer if I just replaced the hose attachment, but think I will just buy a new one. Thanks Shark for making your product like it should be which is very unusual these days.

This model feels very cheaply made compared to my older model. I've had it for just over a month and it's no longer sealed. I have one dog and you can definitely tell by running the vacuum. And, I empty it after each use. My older shark still has a good seal but this new one may as well not have any seal at all. On top of that, you can't use the wand further than a foot and a half away or the vacuum tips. Even if the hose stretches 12' there is no way you would be able to do what the picture suggests unless you anchor it to the floor. The reality is it falls over almost right away then drags behind you as you curse it and refuse to pick it up again. Lastly, it only seemed to really have decent suction right out of the box. It never seemed the same after that initial run.

For years, I have been dragging around a cumbersome Rainbow and dumping that nasty water out. No more! I love this vacuum. It is easy to use and has tons of suction. We have 2 dogs that are in the house part-time and one is an adorable Corgi cross that shucks hair like crazy. It picks up the dog hair off the carpet with ease. I also like that it is easy to unsnap the nozzle to suck up a quick cobweb or particles along a baseboard. I am sorry that I kept the other vacuum for so long because I probably didn't vacuum as much as I should have due to the task of filling the water reservoir and dumping it out. Do yourself a favor and buy this vacuum.

I just bought this within last month. Wish I could return It but I threw away the box. This thing is terrible on my rugs. I have hardwood floor with several large area rugs throughout my house. The moment I go over them the red light comes on and I lose the cycling component with the suction regardless of what setting I’m using. Not what I would expect from my previous Shark. Terrible purchase.

I purchased this model in May of 2021. It worked okay for the first couple of days. Now it is constantly losing suction, the hoses are clogging and the plastic part that connects the the tube to the hose physically came off of the vacuum.I have cleaned the filters and constantly cleared the hoses, literally a small clump of dog hair causes it to lose suction. For the money spent, I am totally unimpressed!

I bought the "Shark" a few months ago and gave it a good chance to replace my old Dyson. Don't waste money on it. The cord is too short and gets in the way. As an afterthought they tried to solve this by putting a little plastic clip on the side to hold it out of the way. Suction is pitiful. It drags on heavy carpet making the chore a tedious workout. The tank retains dust and is hard to keep clean. You can't inspect the level of dirt to decide when to empty it. I'll be tossing it soon and looking for another Dyson.

I purchased the Shark Rotator Pet Plus Vacuum to replace my Shark Navigator Pro and it did NOT disappoint! My previous Shark had seen better days, and this new one could not have come in at a better time. I love the larger tank and coloration of this model. Suction power is wonderful, as was with all my other Sharks. I will never get another brand of vacuum again!

I purchased this vacuum, excited to own my 1st Shark vacuum- what a waste of time and $$ It literally has only properly worked for 2 weeks- it still powers on and makes a noise and that' about it- there is no suctioning and its lost that function. Yes, I have tried multiple times cleaning the vacuum as suggested on online forums, the vacuum still doesn't work and has no power to suction and is pretty much in my closet for looks! I can't use it, its nice to look at as it sits there wasting away as it only lasted 2 weeks!! Do NOT buy Shark!

I've had this vacuum for 2 months. I like the swivel action and the easy go between button from carpet to hard floor. I like how it fits in small spaces pretty well. The detachable handle from the hose is a great feature as well as choosing how much suction. The three biggest issues I have is it tips over very easily and often while I use the detachment and it falls on my legs or feet, it electric shocks me enough to make me cry out and the cord should be longer.

We’ve always had Dyson vacuums. They have incredible suction and I’ve literally never had issues with them. So shame on me when I thought we’d pick this up for the main level in our home (mostly hardwoods and rug coverage). Well, we have 4 long haired dogs and need to vacuum a couple times a week and this thing clogs constantly. The roller brush on the front for hardwoods leaves massive clumps of hair and needs cleaning constantly. The suction is less than any dyson I have, and I couldn’t dare imagine trying to use this on my real carpet in the basement. Good thing I left my dyson down there for the basement carpet. Sad I wasted my Sam’s rewards on this last year.