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Customer reviews for Shark Rotator Pet Plus Upright Vacuum for
Shark Rotator Pet Plus Upright Vacuum
4.4 out of 5 stars
stars
1,837 ratings769 reviews
  1. 5 stars72% (1,324)
  2. 4 stars15% (272)
  3. 3 stars5% (87)
  4. 2 stars3% (48)
  5. 1 star6% (106)

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Showing 381-390 of 769 reviews
Aug 12, 2022
Reviewer name: Nate
1 out of 5 stars
1 out of 5 stars review

Got a lemon?

Got this vacuum to replace the one we’ve had for 8 years. This one quit the second it touched carpet. Not sure if it is just a bad vacuum or not, but definitely not a good sign if this is where their quality is nowadays.

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Nov 27, 2020
Reviewer name: Dana
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible

I have all hardwood floors and the vacuum is horrible on it. Doesn’t pick up dog hair so I still have to use the broom. Just plain out horrible vacuum definitely not worth the money and I love shark vacuums but hate this one.

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Apr 6, 2020
Reviewer name: KPWill
1 out of 5 stars
1 out of 5 stars review

Very loud

I’ve had this Shark Rotator Pet Plus for exactly 3 weeks. The first couple of weeks it worked perfectly. The last two times I have used it the vacuum has made a very loud motor sound and blows hot air. I cleared out all the clogs and emptied the tank thinking that was the problem, but it still makes that very loud sound. I’m afraid it’s going to overheat or something. The noise is very loud. It’s only 3 weeks old, so I don’t think this is normal.

Review from sharkninja.com
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Nov 27, 2023
Reviewer name: CJ
5 out of 5 stars
5 out of 5 stars review

Great Vacuum!!

This vacuum works great! I have 1 dog & 2 cats and "thought" my previous vacuum was doing a good job. But this vacuum picked up so much better and has continued to do so. I feel my home is super clean after using it. And it's easy to use and moves like s dream. So glad I purchased this vacuum.

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Mar 21, 2020
Reviewer name: Betsy62
1 out of 5 stars
1 out of 5 stars review

Horrible! Waste of money

Works fine on tile and hardwood (not what I really want a vacuum for) but on carpet, it’s worthless. After every go pass with the vacuum, it stops working and the brush roller needs to be cleaned. Ridiculous. Don’t waste your money. I really wished I had returned this vacuum immediately.

Review from sharkninja.com
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reply from SharkNinja

We would like to thank you for your review. We are sorry to hear that you are having an issue with your vacuum. We would like to investigate into this further. Please share with us via email at helpfulshark@sharkninja.com the following information, your contact information, and reference number 147301366 and we will reach out to you.

Nov 6, 2020
Reviewer name: Pizzalover
1 out of 5 stars
1 out of 5 stars review

Good on low pile carpets, bad at everything else..

When I ran over my low pile area rug with this I was wow'd by how much nastiness it sucked up. However, on my hard floors it just blew the dirt around and didn't suck it up (even on the hard floor setting). It jams on shag rugs and won't work at all on them. The cord is shorter than my other shark which sucks and the cord comes out so low to the floor that it just keeps getting under the vacuum and jamming it up. This is going back, I don't recommend.

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Aug 27, 2021
Reviewer name: Pjsuckerupper
1 out of 5 stars
1 out of 5 stars review

Should have read reviews first!

I know now that shark company pays for its #1 top reviews. There is no way this product would get 5 stars from anyone. This is our 3rd shark and the 6th one I have used consistently. My parents and work also had them. 5/6 vacuums the hose split within a year. The seals to hoses and filters have to be cleaned constantly and the filters have to be cleaned constantly. We have very little traffic and no animals. The hose is way too short and tios the vaccum as soon as you pull it from the base. You literally have to pick this entire vaccum up and carry as you move to vaccum things above waist level. Will never buy another shark and wish all of the product review sites weren't bought and paid for so people could have an honest review. Greed is a terrible thing.

Review from sharkninja.com
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Mar 22, 2022
Reviewer name: Adam
1 out of 5 stars
1 out of 5 stars review

Red Indicator Light keeps coming on

Not happy with this vacuum cleaner! The red brush indicator light continues to come on after 30 seconds or so when vacuuming. 2nd time using it! There are NO clogs. I would highly recommend avoiding this vacuum cleaner. There is nothing PetPlus about it! Unfortunately, I threw away the box or I'd be returning it. It's a total waste of money.

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Jun 26, 2020
Reviewer name: RKC
4 out of 5 stars
4 out of 5 stars review

Nice Vacuum. Works Great...

I bought this vacuum about 1 month ago and now I feel I can do a review on it. This vacuum is easy to use,seems to work great,has a lot of suction, which brings the pile up nice on my carpet. I would of given it a 5 star but Shark needs to reevaluate the length of the cord and the small wheels. The wheels look like from a smart car and put on a Camry. The cord needs to be twice the length like my Dyson was. If Shark would change these two things,it would be the perfect vacuum.

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Dec 13, 2021
Reviewer name: Skeet
3 out of 5 stars
3 out of 5 stars review

Good vacuum not as expected

I purchased the Shark pet plus as my Shark navigator is getting older. I thought I would try running the older vacuum right after I vacuumed with the new one. To my surprise the dust cup had enough dog hair in it to show that it does not perform as good as my old unit. It still does a good job but is not as strong.

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