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Customer reviews for Shark Rotator Pet Plus Upright Vacuum for
Shark Rotator Pet Plus Upright Vacuum
4.4 out of 5 stars
stars1,836 ratings768 reviews
  1. 5 stars72% (1,323)
  2. 4 stars15% (272)
  3. 3 stars5% (87)
  4. 2 stars3% (48)
  5. 1 star6% (106)

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Showing 211-220 of 768 reviews
Aug 24, 2020
L Reed
1 out of 5 stars review

Verified Purchase

Complaint with Syncrony

It was too heavy, I purchased it on 8/10/20-returned it on 8/1220. Received a refund receipt. The credit never showed up on my account. I now have to thru a dispute review with Syncrony Bank, they don’t find where I returned it, it could take up to 2 months to receive credit. My local store was great and the employees were so helpful ful, they did everything to assist with my situation, I wish I could say the same with Syncrony Bank.

Helpful?3F9ROQ1MHXE913821220886
Jun 7, 2022
Carmen
1 out of 5 stars review

Avoid this vacuum

I have no idea how this vacuum is still being sold, I purchased this about a year ago and it has been a total headache. Constant clogging and having to dig things out of the hose. This says its made specifically for pets but I have a small dog who sheds a bit. Now it is not sucking at all no matter what I have done to clean it

Helpful?3F9ROQ1MHXE913821220886
Jan 19, 2020
horsedogmom
1 out of 5 stars review

Let me count the reasons I hate it

The cord is ridiculously short! The cord comes out of the vacuum at the bottom and is always in the way. The little clip up top to hold the cord out of the way is useless. Anytime you take the wand out to use the attachments, the whole thing tips over. The absolutely worst thing - anytime you lean forward to move something out of the way (the annoying cord!!), you get a blast of hot air in your face. I'll spend the extra and get another Dyson next time.

Helpful?3F9ROQ1MHXE913821220886
reply from Supplier Response

We would like to thank you for your feedback. We are always looking for ways to improve our products. When using for above floor cleaning, we recommend holding the handle, on top of the dust cup, in one hand while you clean with the other. This will help prevent the vacuum from tipping over. If you need to move a piece of furniture or an item you do not want to vacuum over, we recommend standing the vacuum in the locked upright position first. If you have any other questions, our product specialists are available at 877-581-7375, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Nov 17, 2021
landjholm
1 out of 5 stars review

worst vacuum I’ve ever used

Cannot access hose to remove clogs, and there are about 4 places that clogs form. You are having left with having to force clogs through from spot to spot constantly. Then, when you pull back on the handle while vacuuming, the seems where the handle/extension tube connect open up and reduces suction.This is complete garbage.

Helpful?3F9ROQ1MHXE913821220886
May 26, 2022
Shark Pet Plus
1 out of 5 stars review

Shark Pet Plus

I would never buy it again. I got one for Christmas and returned it because it was getting clogged up easily. Returned it and got a replacement and the exact same thing happens almost every time I vacuum. I have to remove the cover on the beater bar and dig out a huge clump of dog hair/dust.

Helpful?3F9ROQ1MHXE913821220886
Jun 13, 2019
RaeRaeMae
5 out of 5 stars review

Love this vacuum

I usually buy a cheap $50 vacuum, that would last me 5+ years, but they no longer make them so I had to find a new one. Kind of decided on this because it's multi-floor. It actually works for that and doesn't just throw it all behind the vacuum! I also love the one click convenience of the hose attachment. So far worth every penny, but it's going to have to last a long while for me to be completely okay with the price.

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Aug 7, 2021
Mel
5 out of 5 stars review

Buy it!

Wow! All I can say is wow! It is truly the best vacuum I have ever owned. It drives and turns like my sisters Dyson but a fifth of the cost. And wow! The suction power! I have 10 foot ceilings and I love the extra length attachments that I can get the spider webs. I also love the pet attachment that really sucks up the dog hair. It also works great in My truck and my husband’s semi. Just buy it!

Helpful?3F9ROQ1MHXE913821220886
Jan 19, 2021
duganhorse
2 out of 5 stars review

Not worth wasting your time with this vacuum

I purchased this vacuum a couple of months ago and it is terrible. We have mostly hard floors and it does ok on them if I am only moving forward, it wont pick up when pulling back. It constantly stops spinning when on the thick carpet that we only have in 2 bedrooms. we have to keep turning it off and back on to get through the room. I prefer vacuums with bags so I knew I wouldn't be happy about that, but this one is really messy when you empty it, and I have to empty it several times each time I vacuum since we have a shedding dog. It also has a short cord so I regularly have to move the plug around. I am looking into a new vacuum already. This one is driving us crazy.

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Oct 3, 2025
MelissaM
5 out of 5 stars review

Shark pet xl vac

The Shark Navigator Lift-Away Pet Upright Vacuum has been a total game-changer in my home. As a pet owner, I’m constantly battling fur and dander, and this vacuum makes the job so much easier. The suction is strong, the pet attachments work great on furniture, and it’s surprisingly lightweight for how powerful it is. It pulls up so much hair I didn’t even know was there! Definitely a must-have for pet parents who want clean floors without the constant struggle and holds more than before

Review from influenster.com
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Jun 30, 2019
Alicat
5 out of 5 stars review

Powerful!

Always like my shark vacuums for carpet and flooring but bought new couches and needed one to deal with the pet hair. This is IT-gets ALL of it! Picture is just from my loveseat AFTER I had already used my handheld on it! (Only complaint is the hose is extra tight so using attachments is more difficult.) $129 is a great price for this amount of suction-worth every penny. Works better than my Dyson ever did.

Helpful?3F9ROQ1MHXE913821220886