I have not been pleased with my KUREG. It worked fine the first month, making one or two cups per day. After that it started making only half a cup and it was full of grounds. I googled it and it sent me to a YouTube video to fix it using a paper clip to clean out the openings in the needles and everything that had a hole in it. It worked again for about a month and now the same issue again. We have a water softener and a filtration system on our water. I don’t like having to go through this process!

its slim, has trick reservoir reposition feature, its quiet and fast. just one problem, mine got confused after 1st descaling. The descale light came on after 3 months then after descaling the brewer wouldnt dispense the correct amounts. 2 ounces short at first, then later only 1-2 ounces would come out. Descale light came on every few days after that. Used white vinegar to descale. Dont expect any help from Keurig on this one, returned to Sams and purchased an extended warranty on replacement. We'll see how long my 2nd one lasts. It's disappointing because i really like the brewer. sighs, and i recommended to a friend too. sighs again.

We had our previous Keurig for years before it went out on us. We purchased this one with high hopes and although it is a nice product, this will be the third device we've had now in less than a year. It breaks down after 2 months of usage. I'm disappointed. We will have to search for a different keurig product because I am not never going back to this one ever again.

I bought this Nov. 2021 I always descaled this product with vinegar for a year and never had a single issue. The one time my wife used Keurig brand de-scaler on this, it died!! Will no longer turn on. Now lets get to the issue with sams. I used their online chat feature and the very kind individual told me I could exchange this product at my local store. I knew it had been a year, but hey, he told me I could. Upon arriving at the store, the customer service people looked at me like I was crazy for bringing it in after so long to try and exchange it. Sams, please get it together! Keurig, what gives?? If you're buying their products, be smart and pay for a warranty. They will NOT last.

This is poorly made, wobbles when opening and closing. Does not have temperature or strength control, just strong, which is not the same. This model is not the same quality as other Keurig machines. I regret this purchase. I did buy a different model from a different place, one with temp and strength control, and that one is of the quality I expected from Keurig.

Initially, we LOVED our Keurig K-Supreme. Coffee tasted fabulous out of this machine! The first one we bought at Sam's Club lasted almost 3 months. We descaled it and then the machine would not power on at all. Customer service was great, and they replaced it immediately. Which was much appreciated. I was extremely nervous the first time I had to descale the new machine but was able to with no issues. A few months later, a second descale was needed and I held my breath, but it was successful. The third descale was going along fine but in the morning, we went to power on the machine, and it was dead. Did all the "reset" tricks and nothing. So the second machine was only 11 months old. I love the concept of the Keurig and I love the flavor of the coffee, but if we can't descale it when needed and have it last longer than a year, what is the point? I don't know if they will replace the replacement.

This is the second one purchased in less than six months. First one purchased end of October quit on Christmas. Returned it and purchased the same, thinking it may have been a fluke, 12/29-3/1. Both, kept asking for water a week or so after using, but would still work a little while until it just stopped all together. Looks like reading through other reviews and their websites TD a known issue with no solution. My 2.0 still works and have dragged that back out, which is a few years old. I wanted this one for the slim design but it’s junk :(

From November 2022 to April 2023 was it's lifespan for us, even though it wasn't used regularly for the most part. Worked great until one day it quit working while a cup was going to start brewing. It failed to put water through, and wouldn't turn back on.

This coffee maker requires you to descale at least once every month. My husband and I are the only 2 users. This is our 4th K-cup maker in 3 years and this is the first one that requires descale process every month. In the past a descale would last about 6 months.

This was given to me as a Christmas gift and I was so excited! HOWEVER, it has been nothing but frustrating! It constantly says refill water, even though it is full. I follow the instructions to the letter and to no avail. After dealing with the descale button staying on, the constant fill water, I'm ready to take a hammer to it! I use ONLY filtered purified water. I had to look on a video to figure out how to turn the dang descale light off....even though i descale it with the Keurig kit regularly. I have wasted so many pods and do NOT recommend this to anyone!