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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
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4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 481-490 of 2,862 reviews
Oct 9, 2021
Reviewer name: AlbearTown
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Changed My Life

This is my first Keurig, and I cannot believe that I've gone this long without it. Primarily, I use it for hot tea and instant coffee, but its several times a day. I really love that you can select 6, 8, 10, or 12 ounces because I use each of these at different times. Also, I'm glad it has a 2 quart container for the water. But now that I love it so much, I cannot imagine life without it. By the way, it's October, and we are well into fall. What a lovely early birthday surprise this little Keurig was! It has found it's way to my heart and a place of distinction, right next to the electric kettle.

Helpful?396P4K41FUCM13821120051
Mar 22, 2023
Reviewer name: Leann Wilhelm
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Don't like the new design

This is very stylish but I do not like the new 5 prong needles. This brews VERY slow and does not result in a good cup of coffee. I've tried multiple kcups as well as my own refillable kcup and have tried all of the troubleshooting tips and the coffee still tastes watered down. I am returning it.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hello Leann and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Supreme coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!

Jun 22, 2021
Reviewer name: Chep
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome compact model

I had an old one from 9 or 10 yrs ago. And finally it went out. I am super happy I chose this model its compact. And does everything i need. The coffee tastes amazing - the water reservoir comes with a water filter - i didnt know about. So I was pleasantly surprised. Thanks for making this model!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jun 24, 2025
Reviewer name: David 41
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replacement

Bought this new Keurig after using this model at an Airbnb in Maine. It had a handle for the water reservoir- much improved! It also started up immediately, without taking forever to warm up. Used the option to purchase at a lower price if we bought a Kit. The machine is great, and sampling various different coffee brands gives us an idea of whic tends to suit us best.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Keurig Consumer Care

Thank you so much for taking the time to review your K-Supreme coffee maker, David. We appreciate the feedback! Enjoy!

Oct 11, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Third one on 3 years

This is my 3rd keurig in 3 years! Hope this one lasts awhile

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Keurig Consumer Care

We’re sorry to hear that this has been your experience, and we truly appreciate you bringing it to our attention. We take pride in the quality of our products and stand behind them with confidence. Our coffee makers, and the components within, are thoughtfully designed and rigorously tested to ensure lasting performance. As you may know, all Keurig home coffee makers come with a one-year warranty. If your brewer encounters issues after that period, we still encourage you to contact our Customer Care team at 866-901-2739. We’re always here to support you and provide troubleshooting guidance!

Oct 10, 2025
Reviewer name: PBef
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent

Very pleased. Just wish the reservoir was larger.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Keurig Consumer Care

Thank you for reviewing your K-Supreme coffee maker. We work to provide our consumers with the best product and experience possible. We appreciate you taking the time to leave us some valuable feedback, and we will pass your comments onto our quality and engineering teams to review.

May 4, 2025
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Do not purchase - this is poor product.

These machines are pure crap. The one I purchased in September will not descale & it fills about 2 oz no matter what size you select. This is the 2nd one I tried. The 1st one lasted about 1 year and a half and did the same thing. I will not purchase another one.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

Thanks for your review John. We're sorry to hear about this. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the descale process is complete, the DESCALE notification should turn off automatically. If you followed the correct process for the K-Supreme and are still experiencing this, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Jul 23, 2023
Reviewer name: Gregg
2 out of 5 stars
2 out of 5 stars review

Lasted only 9 months

Lasted only 9 months. Descaling light comes on and will not turn off after descaling cycle. Know problem. Work great until then, and then 3 months later just stopped working after brewing one cup of coffee one morning. Probably why it was on sale.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

Thanks for your review Gregg. We're sorry to hear about this. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the descale process is complete, the DESCALE notification should turn off automatically. If you followed the correct process for the K-Supreme and are still experiencing this, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Jul 22, 2021
Reviewer name: Frank
3 out of 5 stars
3 out of 5 stars review

Caution

Purchased and loved it. Have been using it daily for about 7 months than today it just wouldn't make a full cup coffee about 4 ounces and then it just went dead and wouldn't power up. Checked everything even tried a reset and left unplugged for several hours. NOTHING guess quality by keurig has gone away.

Helpful?396P4K41FUCM13821120051
reply from Supplier Response

This is not the experience we would like you to have with your coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.

Oct 19, 2024
Reviewer name: Cory
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Doesn’t last near as long

Cheaply made.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

Thank you for sharing your review Cory. We are sorry this is your initial impression. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help!