A long time user of Keurig we bought this new model for Christmas. Immediately noticed coffe grinds in the cup. Then after a week or so it simply stopped working. Only made about two ounces of coffee. Tried clearing it out with a paper clip etc. nothing worked. Returned it for another one. The same exact issue developed. Finally returned it and bought the old model.

So please with the new sleek design and a awesome array of colors to choose from. And the best quick cup of coffee that I could possibly ask for thank you Keurig for yet another new idea and design. I didn't need another Keurig mine was just fine there was not anything wrong with it but I did need the sleep design and the handle on the cafe water reservoir so that's why I bought it.

Was hopeful that the multistream tech would help give better flavor. It might have, but my 13 dollar coffee machine makes a far superior tasting cup. I have tried everything to make a cup that isn't the least bit bitter on the K-Supreme, but it just brews far too quickly. I do not see the 1:30 saved as being worth drinking a subpar tasting cup of joe. I don't even bother with the actual pods. They turn out terrible every time. Grinding my own beans, it turns out "drinkable". The only upside I see to using a Keurig over my 13 dollar machine is not having to measure out the water and having a built in filter. Once again, not worth the trade off in price and flavor.

So far... 5 stars, but lets see how long it lasts. The previous Keurig only lasted 18 months, so i'm hoping this one will give me at least 24 months of service, maybe i'm expecting too much who knows. It's only two of us at home that use this machine so it doesn't get abused or overused. but, I digress, overall it's an excellent coffee machine, I love that you have different oz. selections and the water capacity is generous.

I have purchased many different Keurig's both for myself and for others. I was having issues with my last unit and after all the troubleshooting of the coffee maker, decided to purchase a new one. I love this model for it's smaller size, features, iced coffee being one I have not tried yet. If you are in need of a Keurig, this is a safe bet. Cheers!

On my 3rd k supreme, the first 2 both had same issues. Worked fine for a couple weeks, then ran into volume issues. Units stopped putting out correct water volumes. Water filter also hindering correct outputs. On our 3rd unit, so far so good. 2 stars, which are reflected by unit issues. Customer support was "ok".

Bought to replace a 2-year old K-Supreme that stopped working. It was used by one person in a private office for only one or two cups per workday, and cleaned and descaled regularly. One day it wouldn’t power on. Google searches revealed it is a common failure for this model. Removing the plastic case and resetting the thermal button did not fix it; now it always says “Add Water” no matter what we try. Disappointed considering the machines are expensive. Keurig needs a longer warranty or to make a better reliable product. This is the last Keurig we will ever buy; if this new one fails we’re done with the Keurig brand.

Really like this keurig. Like the auto shutoff after 5 min feature, like how it starts back up when you lower the lid to brew, like the various size brews and the over ice feature. Water reservoir is very easy to use and can be used on the side or back of machine. Machine is much quieter than my old model. Only very minor thing for me is that it is so light, it moves a bit on the counter, but no biggie.

clear water comes out before coffee - not sure if it is defective or if its supposed to do that but it tastes weak and stronger function doesn't seem to help - it also drips coffee after it finishes brewing if you don't pull out the k cup right away making a mess

Not good. We used the provided reusable K cup. Machine never gave same amount of coffee no matter which button was selected. Tried different coffee, always followed directions. Never over filled. Seemed to work with store bought K cups. I believe half the trash in the trash dump is used k cups. We have been using refillable K cups for years on last Keurig. Too many bugs in new stile refillable K cups. Returned and bought a basic single serve Keurig that uses our refillable single top hole K cups.