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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 331-340 of 2,862 reviews
Sep 21, 2020
Reviewer name: Ubazame
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Keurig machine ever!

We had purchased a small mini-Keurig for RV travel and it had a "strong" setting which we really liked so I decided to replace our house kitchen Keurig with one with a strong setting also. I liked the idea that the K-Supreme also would take up less space on our counter and I could decide if I wanted the water storage on the side or in the rear. First thing I noticed when this one arrived was that the water storage had a handle - what a great idea - it is so fast and easy to refill now. But then I realized that this machine would turn off if it was not used for 5 minutes. We left our old Keurig on because when it was turned off from electric outage or fuse blowing, it took forever to come back in service. Part of the beauty of Keurig is coffee in a minute when you need it. But I was astonished at how fast the new machine produced a cup of coffee even when it was powered down - the whole process seemed faster than our old Keurig when it was already on. So faster coffee, saving electricity, a smaller counter footprint, variety of settings - this Keurig is the best! The only downside I found was that I now have to buy a new insert for when I want to brew my favorite coffee that does not come in a K-cup: I put my old insert in and the Keurig cannot close on top of it. I hope the new Keurig insert is made better than their old one. I had to buy a generic insert for my old Keurig because the old one Keurig sold really didn't make good coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for leaving such a detailed review! We really appreciate your feedback. Happy brewing!

Nov 17, 2020
Reviewer name: Annette James
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features

I purchased this unit to fit on my limited countertop space in our motorhome. It fits perfectly in the spot that I had in mind. I haven't had a chance to use it yet--RV was in the shop--but I've used several Keurigs and currently use one and am very happy with it and expect nothing less from the new one.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jul 7, 2024
Reviewer name: Gary Edwards
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Model

I had to replace an existing Keurig unit because of electrical problems. This new Keurig unit is so much better than the last one. This one has an almost instant heating element so your brew starts within 4-5 seconds after make a selection of cup size. This one also shuts down the heating element when the brew is finished. This unit is light years ahead of the old unit which was only 4 years old. The system has a smaller footprint and lower cost. Congratulations to the design team on this one for being an excellent model.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

We are very glad you are enjoying your K-Supreme coffee maker and are sorry to hear of your previous experience Gary. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.

Mar 1, 2021
Reviewer name: krcoffeedrinker
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

New But Not Improved

The K-Supreme has an improved water reservoir without all those odd angles, which makes it much easier to clean. However the main unit leaks coffee grounds into your cup and I haven't been able to correct that. Also, the unit I now have is a replacement for the unit I originally purchased. The original unit had a DEGLAZE light that would not go out after the deglaze was completed, so Keurig elected to send me a new one. I don't know what's going to happen when the new unit's deglaze light comes on, and I perform the deglaze. Will the light stay on like the first one, or will it go out? There is no option for manually turning off the deglaze light. I'm just glad that I still have my 3-year-old Keurig to go back to, if the K-Supreme doesn't work out.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. We're glad to hear we were able to help and are confident our team will be able to address your concerns should you need assistance in the future. Please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.

Oct 5, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Keurig machine

I got this new Keurig machine because it has allows your reservoir. My old machine was working fine but it was about 10 years old. I figured it was time for a new one and this one had great reviews. Very happy with the machine easy to use large reservoir and lots of choices for size of cup and strength you want.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're glad you're enjoying your K-Supreme coffee maker! Thank you for your review and feedback.

Jan 18, 2023
Reviewer name: coffee made right
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Individual "cuppa" for each family member

We purchased a Keurig coffee maker two years ago and each family member (husband, wife, adult son) enjoyed the ability to make their own individual cup of coffee (regular or decaf) or tea in lieu of having to share a single type of morning brew. When that coffee maker stopped working and we reverted to the other coffee brewer, we quickly were reminded of this desired preference offered by Keurig and purchased a Keurig K-Supreme Single Serve early in January. Morning coffee or tea is back to our highlight each morning!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're delighted to hear that you are all enjoying your K-Supreme coffee maker. Thank you for having us a part of your family. Happy Brewing!

Sep 20, 2022
Reviewer name: RDW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, it's been great!

This Kuerig has been wonderful, so far! It does iced coffee to perfection and hot coffee is so fragrant and robust! It takes up a lot less counter space than our old Keurig and holds more water. I love how quiet it is and there's no wait time if it's been sitting in between uses. You just put your k-cup in the machine, select your cup size and hit the illuminated"K"button and your coffee starts brewing immediately! It also has a strong brew setting, which we haven't used as the regular brew is fine for us. Overall, this is a very versatile and excellent coffee maker that brings bistro quality coffee right into your home! I highly recommend it!

Helpful?396P4K41FUCM13821120051
Nov 12, 2020
Reviewer name: jbc va bch
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not Happy

Not a happy owner of this K-Supreme. Only owned it for a week and a half. Used only filtered water and the filter inside the water reservoir. Descale light came on. Used white vinegar 3 times, put in a 4th batch and left it overnight. Pushed the 8 & 10 oz buttons as recommended. Nothing helped. Called Keurig. The girl sounded like I woke her up. Not helpful at all. My option was to wait for a shipping label to be sent to me. Then return the machine. once they receive the damaged item, they will send out another unit to replace it. So it's looking like I'll be without machine for probably 2 weeks.

Helpful?396P4K41FUCM13821120051
reply from Supplier Response

Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.

Nov 16, 2022
Reviewer name: TLRFL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the style and operation flow of this Keurig!

Have been a Keurig K-cup fan since our office started using this system many years ago. After trying it at the office, Immediately bought a brewer for the house. The new K-Supreme is a great upgrade for our needs. Sleek looking with the same great coffee taste. So happy with our purchase.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Feb 25, 2022
Reviewer name: Tommy Tomba
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Some good & bad things about this machine

I replaced an older unit that seemed to be clogging a lot, I s=assume the pump was growing weak. I like some of the features on this new unit, like the water tank with a handle and the additional serving sizes. I was surprised that the new unit is very light, perhaps too light as the unit moves when lifting the handle, or when I remove the water tank to fill it. I have also had a couple K-Cups overflow and spill the coffee grounds into my cup, wasting the K-cup and having me flush the grounds out of the machine and my cup....that is annoying and wasteful.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.