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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
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4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 2,801-2,810 of 2,862 reviews
Jan 18, 2025
Reviewer name: Gigi1
1 out of 5 stars
1 out of 5 stars review

Waste of money

Never had a Keurig machine just die on us after owning it for two years.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!

Oct 4, 2020
Reviewer name: Jerry16
4 out of 5 stars
4 out of 5 stars review

Works good so far

Just got it a week ago,does not heat coffee like the big ones do,a little disappointed in that.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We appreciate hearing your review and feedback on the new K-Supreme coffee maker.

Feb 22, 2021
Reviewer name: bizziebill
1 out of 5 stars
1 out of 5 stars review

Keurig coffee brewer

I bought this, went bad after a month, my neighbor had the same problem.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.

Jun 2, 2021
Reviewer name: Gabsev
1 out of 5 stars
1 out of 5 stars review

Died after 5 months of use

I’m completely disappointed, this machine completely stopped working after only 5 months of use.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're so sorry to hear you've been disappointed with your K-Supreme coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.

Jan 15, 2022
Reviewer name: Ron M
1 out of 5 stars
1 out of 5 stars review

Disappointing

Only lasted 14 months. And then it started only brewing 4oz on any settings.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.

Apr 24, 2025
Reviewer name: kuerig
1 out of 5 stars
1 out of 5 stars review

Stopped working after 3 months

Worked great for 3 months and just stopped working. This is a common problem

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Dec 7, 2022
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Poor quality

Used the machine maybe 15 times, and it won't turn on. Spend you money on a different product.

Helpful?396P4K41FUCM13821120051
reply from Supplier Response

Oh no! We don't like the sound of that. We suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.

Apr 15, 2022
Reviewer name: Diane Z
1 out of 5 stars
1 out of 5 stars review

Broke after 3 weeks

Could only make 6 Oz cups and starting making noise when brewing

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

That certainly doesn't sound correct. Could you please call us at 866-901-2739? Our Consumer Care team will troubleshoot this for you.

Feb 19, 2025
Reviewer name: Scoeat
2 out of 5 stars
2 out of 5 stars review

Just passed warranty and died.

Mine lasted just over a year. Worked great until now.

Helpful?396P4K41FUCM13821120051
Oct 4, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Came on for 20 seconds and died. Returning to BJs

Came on for 20 seconds and died. Returning to BJ's

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hi Courtney, we can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!