Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods

Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for

Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods

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4.3 out of 5 stars

stars4,850 ratings2,935 reviews

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Showing 2,811-2,820 of 2,935 reviews

Jan 16, 2022

MW34

1 out of 5 stars review

We purchased and used the Keurig descale product

After using the descaling product our coffee maker will not even power on. Very unhappy with purchase that was a Christmas present for my wife.

Review from keurig.com

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Apr 11, 2023

Bec29

1 out of 5 stars review

Not great

Bought this a year ago, used it maybe 40 times and it stopped working. You can’t turn it on or anything. Do not recommend.

Review from keurig.com

Helpful?

reply from Consumer Care

In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!

Feb 26, 2023

Poohbear

1 out of 5 stars review

bad product

I bought this one because I like the water reservoir that detached. Lasted 4 months. Not worth the money. This one is junk

Helpful?

reply from Keurig Care

This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. We're here to help and we want to get you back to brewing!

Feb 1, 2021

Atti

2 out of 5 stars review

Thermostat issue??

I’ve had mine for 2 months... the water just doesn’t get hot enough... I like my 5 year old keurig better

Review from keurig.com

Helpful?

reply from Consumer Care

This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!

Aug 23, 2022

AK Bill

5 out of 5 stars review

Perfect, Quiet, Easy

I replaced my first generation Keurig with this new one and I like it a lot. It's quiet, quick and makes an excellent cup of coffee.

Review from keurig.com

Helpful?

reply from Consumer Care

We're so happy to hear that you are enjoying your new K-Supreme coffee maker. Thank you for sharing the love!

Oct 16, 2021

Disappointed in OG

1 out of 5 stars review

Weak arm

I bought this 2 months ago and the arm broke today when I went to use a pod to make coffee. Very short life

Review from keurig.com

Helpful?

reply from Consumer Care

We're sorry to hear that you have experienced problems with your coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!

Jul 12, 2021

TomFF

1 out of 5 stars review

Junk

Lasted one month (2-3 cups/day) before just stopping. Given my previous two Keurig makers lasted three years, I was surprised.

Review from keurig.com

Helpful?

reply from Consumer Care

Hi Tom, This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!

Oct 12, 2023

Gigi77

5 out of 5 stars review

So pretty and great coffee

I just love the farmhouse white color. It matches my kitchen so well and I love the fact that it makes 12ounces of coffee.

Review from keurig.com

Helpful?

reply from Keurig Consumer Care

Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Supreme coffee maker. Happy brewing!

Jan 13, 2023

Mike T

1 out of 5 stars review

4 months and stopped working

Known issue with the descale on the machine, bought Sept 2022 and Jan 2023 stopped working. Save your money.

Helpful?

reply from Keurig Care

This is definitely not the experience we want you to have with your K-Supreme coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!

May 25, 2021

Jimmie

3 out of 5 stars review

Terrible

Bought one. Took it home. Didn't work. Exchanged for another and after about three months, stopped working. Never again.

Helpful?

reply from Keurig Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help!