Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.

Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739 to speak with a representative. We look forward to helping you!

Thanks for your review! The new My K-Cup Universal Reusable Coffee Filter is compatible with all Keurig Home Coffee Makers. Please note, you need to remove the 2.0 adapter on the bottom of the accessory and the K-Cup Holder in your brewer in order for it to fit properly. If you have any questions, please feel free to give us a call at 866-901-2739. Hope this helps!

Have you tried reaching out to our Consumer Care team regarding your K-Supreme coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.

We are sorry to hear that your K-Supreme is not working as it should! This is not the experience we would like you to have with your coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.

Hi John, in this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!