Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods

Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for

Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods

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4.3 out of 5 stars

stars4,850 ratings2,935 reviews

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Aug 12, 2020

Morganlittle09

5 out of 5 stars review

Great coffee maker!

I received this from Influenster and I love it! Set up was easy and I love the way you can move the water reservoir to save counter space! I received this product for free or complimentary for testing purposes.

Review from keurig.com

Helpful?

reply from Consumer Care

We’re so glad to hear that you’re enjoying your new K-Supreme! Thank you for sharing the love! Happy brewing!

Dec 20, 2024

mountainfire

2 out of 5 stars review

So Disappointed

I am so disappointed. I bought this and it was ok for a month then the water wasn't heating well and the coffee was always two ounces less when made. I purchased a variety of pods and even a pod rack.

Helpful?

reply from Keurig Care

This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.

Jan 29, 2023

Emily

1 out of 5 stars review

Terrible

Worked fine for a little while. Now sputters out a couple of ounces of liquid and massive amounts of steam no matter which cup size is chosen. Sometimes spews grounds all in the machine and cup.

Helpful?

reply from Supplier Response

Emily, have you tried reaching out to our Consumer Care team regarding your K-Supreme coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.

Feb 28, 2021

Aggravated too

1 out of 5 stars review

2 failed makers

Purchased this model and it worked for 8 days. Returned the model and tried the same model. This one worked 5 days. The models just stop working. If we had not purchased k cups we would bail on this kind of coffee maker. Will try another brand.

Review from keurig.com

Helpful?

reply from Consumer Care

Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.

Apr 19, 2023

Rgk227

1 out of 5 stars review

Didn't last a year of use

Bought this for a vacation home. I drink one large cup of coffee a day and this unit quit working at about 300 days of use. Way too expensive for such short life.

Review from keurig.com

Helpful?

reply from Consumer Care

Have you tried reaching out to our Consumer Care team regarding your K-Supreme coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.

Nov 6, 2020

Coffee Lover

5 out of 5 stars review

Love this new model

Our old Keurig died. We bought this model and it is the best one yet! Faster, sleeker, quieter and better tasting coffee. So happy with this purchase and the price is right!

Helpful?

May 15, 2021

Dan55

1 out of 5 stars review

Worst coffee maker

I bought this coffee maker 2 months ago. Very often there’s grinds in my cup. The descale light will not go out even though I followed all directions. WORST coffee maker ever. Bad job Keurig .

Review from keurig.com

Helpful?

reply from Consumer Care

Oh no! We don't like the sound of that, Dan. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.

Jun 24, 2021

Charles72738383939

1 out of 5 stars review

Defective

Only lasts about 3 months with occasion use. They sent me a replacement but it also died after 3 months of occasional use. They're aware of the issue. It's supposedly a software issue causing an auto shutdown....never to come on again.

Review from keurig.com

Helpful?

reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.

Sep 26, 2024

Lsifford

2 out of 5 stars review

Machine has a defect

This particular model has a defect that can happen when you descale the machine. The thermostat will go out and the whole machine will lose power. When you call keurig they tell you it's an old model and they offer you a coupon.

Helpful?

reply from Keurig Care

We are very sorry to hear of your experience and appreciate you taking the time to share your feedback with us. We will gladly honor the one-year warranty on your brewer upon receipt of proof of purchase. The proof of purchase (receipt or order confirmation) is required for all warranty claims so that we can confirm the start date of your warranty period. If you’d like to try troubleshooting your brewer again or would like to speak with our Consumer Care team please call 866-901-2739.

Oct 13, 2021

sterchris

1 out of 5 stars review

died

Worked great for a couple months, then, like other reviewers have mentioned. Just died. Figured I would give it a try despite reviews knowing that flukes happen. No fluke, no coffee, not happy.

Review from keurig.com

Helpful?

reply from Consumer Care

We're sorry to hear that your K-Supreme coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!