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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
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4.3 out of 5 stars
stars4,850 ratings2,935 reviews
  1. 5 stars70% (3,417)
  2. 4 stars10% (473)
  3. 3 stars5% (248)
  4. 2 stars4% (189)
  5. 1 star11% (523)

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Showing 2,711-2,720 of 2,935 reviews
Mar 16, 2021
CNP
1 out of 5 stars review

Had to return, twice

The first time we tried this, it wouldn’t even turn on. We exchanged it for another one. That one only lasted about a month and a half then it wouldn’t turn on anymore. Very disappointed, this was an Xmas gift for my disabled mother.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.

Nov 3, 2021
Fjaz
2 out of 5 stars review

Won’t stop descale mode

I used Keurig descale solution. After going through cycles and using almost 3 gallons of water it still says to descale. Also, it need to be turned on every time I want to make coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once you completed the process, the DESCALE notification turns off and exits the descale mode. Please visit this link for information on your K-Supreme coffee maker and helpful troubleshooting videos: https://support.keurig.com/?category=EXT_US_K_Supreme&page=shell&shell=kdp-product&kdp-product=kdp-product-details

Dec 20, 2024
mountainfire
2 out of 5 stars review

So Disappointed

I am so disappointed. I bought this and it was ok for a month then the water wasn't heating well and the coffee was always two ounces less when made. I purchased a variety of pods and even a pod rack.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.

Jul 3, 2022
JKen
5 out of 5 stars review

Slim design

Just finished setting up. Like new slim design. Liked the one-button cup size start of previous model vs cup size and brew on this one. Too early to say if multi-brew design improves taste.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for taking the time to review your K-Supreme coffee maker. We appreciate the feedback! Enjoy!

Mar 26, 2021
Serena
3 out of 5 stars review

Won’t power on!

I purchased the Keurig K-Supreme in November of 2020. We enjoyed it, until it would not power on. We double checked our outlets too. I paid $15 extra for the protection plan.

Helpful?396P4K41FUCM13821120051
Sep 7, 2022
Carrie320
4 out of 5 stars review

Love this Keurig

I love the features of this machine. I have recently started drinking iced coffee and it is great that I can do it right at home..I just wish this machine was able to make more than 6 oz at a time

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for your kind words. We are so happy you are loving your K-Supreme coffee maker. Enjoy!

Mar 15, 2021
Heywire
5 out of 5 stars review

Impressive

We had a Keurig coffee maker for years until we had used it all up and that is when we purchased the K Supreme and it is outstanding. Easier to use, does a nice job and easy to maintain. We only have one problem that I'm working on now.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jan 8, 2021
Amnocco
5 out of 5 stars review

Great features

I bought my maker about 2 months ago and really love it. I even recommend it to a friend, who got 1. I love how you get a stronger aroma from the coffee when it is brewing and a lot more favor too.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jan 4, 2021
Gman
2 out of 5 stars review

Didn't power on

Right out of the box, it wouldn't power on, just like a lot of the reviews here said, good thing I ordered early before Christmas and Sam's had some in store. Took it back to Sam's and got another new one, that one is working so far.

Helpful?396P4K41FUCM13821120051
Jul 28, 2021
Rosemary52
5 out of 5 stars review

Greater than other Keurig coffee makers I've had

I bought this coffee maker and I'm very happy with it. I love the easy access to the water tank with the handle on it. I also love that I can make a 12oz cup. It takes up much less room on the counter. I am happy I got it.

Review from keurig.com
Helpful?396P4K41FUCM13821120051