Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
Back to item details
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

Member photos

  • +19 images
Sort by |
Showing 2,521-2,530 of 2,862 reviews
Mar 8, 2021
Reviewer name: Ducker1
1 out of 5 stars
1 out of 5 stars review

Very Disappointed

I bought two of these on two separate occasions from two different retailers. They only lasted several months before they stopped working. I'm happy with the other model of Keurig that I have

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.

Aug 12, 2020
Reviewer name: Morganlittle09
5 out of 5 stars
5 out of 5 stars review

Great coffee maker!

I received this from Influenster and I love it! Set up was easy and I love the way you can move the water reservoir to save counter space! I received this product for free or complimentary for testing purposes.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We’re so glad to hear that you’re enjoying your new K-Supreme! Thank you for sharing the love! Happy brewing!

Feb 13, 2022
Reviewer name: Gee
2 out of 5 stars
2 out of 5 stars review

SMH

machine apparently doesn’t allow you to use other brands of kcups The trader Joe kcups keeps detonating in this new machine I want to return this machine badly Only had to this for two months

Helpful?396P4K41FUCM13821120051
reply from Supplier Response

Hi Gee, thank you for your review. You are not limited to brewing only Keurig pods in your coffee maker. However, we recommend brewing with our Keurig pods to help ensure your beverage tastes its best. We cannot ensure Keurig quality of unlicensed pods as they have not been tested to meet standards for taste, quality and safety with our brewers. We hope this helps!

Oct 13, 2021
Reviewer name: sterchris
1 out of 5 stars
1 out of 5 stars review

died

Worked great for a couple months, then, like other reviewers have mentioned. Just died. Figured I would give it a try despite reviews knowing that flukes happen. No fluke, no coffee, not happy.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're sorry to hear that your K-Supreme coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!

Mar 21, 2025
Reviewer name: Jim B
1 out of 5 stars
1 out of 5 stars review

1 year 1 month

We bought this when it was on sale the thing lasted 1 year and a month. Died 1 month after the warranty expired. Otherwise, it is a nice coffee maker.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

We're sorry to hear that this has been your experience Jim. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!

Mar 6, 2021
Reviewer name: StaciaG
1 out of 5 stars
1 out of 5 stars review

Second one

I love my keurig. But I am currently on my second one. I exchanged the first one because it just stopped turning on one day. Now the exchanges item won’t turn on, it hasn’t even been a month since I did the exchange.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!

Jun 28, 2022
Reviewer name: Regularcoffeedrinker
1 out of 5 stars
1 out of 5 stars review

Worst coffee maker ever

I have been through 2 of these coffee makers in 2 years :( Even with proper care and maintenance, the maker just stops brewing a full cup of coffee. Will never buy a Keurig unit again.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.

Oct 24, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Broke while descaling

Loved it until after 2 months ...it completely stopped working while I was descaling using Keurig’s solution ...no power at all. Hopefully the warranty replacement lasts longer...

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.

Mar 13, 2021
Reviewer name: MadreTN
5 out of 5 stars
5 out of 5 stars review

Empty nesting with style!

Long time Keurig owner; needed smaller footprint & new design for kitchen upgrade & single living. Flavor is fantastic - true difference in extraction from older model. Sleek and easy to fill reservoir.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Nov 14, 2020
Reviewer name: Suep1688
1 out of 5 stars
1 out of 5 stars review

Won’t turn on

I purchased this Keurig less than a mont ago. Got up early with a headache, hit the power button an nothing. Won’t come on at all. I think I even smell something a little hot. Now i have a bigger headache. Very disappointed,

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.