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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars4,850 ratings2,935 reviews
  1. 5 stars70% (3,417)
  2. 4 stars10% (473)
  3. 3 stars5% (248)
  4. 2 stars4% (189)
  5. 1 star11% (523)

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Showing 2,521-2,530 of 2,935 reviews
Apr 29, 2022
Evalicious
1 out of 5 stars review

Don’t purchase this one!!

I’m now on my THIRD version of this Keurig. Granted, Keurig DID replace the faulty machine each time because it was under warranty. It would stop working in the middle of a brew and then would never turn back on. There’s is def something wrong with how this machines electronics are put together, because the same exact thing happened with the first two machines.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.

Nov 29, 2020
twdntrichardson
1 out of 5 stars review

Supreme Disappointment

I purchased a Keurig Supreme to replace a Keurig that the digital display became unreadable after just over a year. Within 20 days the new machine starting brewing very weak coffee. We have had multiple Keurig machines and each iteration seems to be less dependable. We have a large family and the machine gets used many times a day. Not sure where to go from here as the convenience of the single brew is key, however, the constant issues are pushing us to another brand.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call!

Jul 9, 2021
HOG 107
1 out of 5 stars review

Piece of Crap

Bought 12/26/2021; 07/08/2021 Descaled according to instructions. Light remained on; uses 16oz water and 16oz white vinegar; descale light still on. Used pure vinegar rand through a couple of cups and let set for 2 hrs. Descale light still on. I’m done with Kerrigan!!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is not the experience we would like you to have with your coffee maker. Please contact our Consumer Care team at 866-901-2739. We would be happy to assist you!

Apr 30, 2021
CoffeeCupTX
3 out of 5 stars review

Quiet Operation

Bought this for my office and mostly use it for my afternoon cup of tea. Very quiet operation, hot, hot water. Except today I forgot my coffee so made a "strong" setting with dark roast k-cup. Good & hot water; less than weak coffee. Disappointing as my large Keurig at home brews it fine, but this little deal does not. Tried it twice.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!

Jul 31, 2020
Mizkelton16
5 out of 5 stars review

Great space saver

I love that the water storage can move to the side or back. I keep it on the backside making it long and more narrow. Brews coffee well, fast. I would say if I hit 10 or 12 oz, it seems to be a little less than it should be. But I’m just eye balling it, I don’t have an actual way to measure. I do love this model though, there’s an over ice button, it’s tall and again brews fast.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're glad you're enjoying your K-Supreme coffee maker! Thank you for your review and feedback.

Jul 29, 2022
Dhjones
1 out of 5 stars review

No good

I purchased this unit in April 2022. It would work pretty much all the time. At times it would stall. Then you would hit the selections again and it would work. We went to do the descale and the water ran out during the process (it should have for warned me by blinking). Once it extracted the water it shut down and will not start back up. I have tried everything to get it running to no avail. This unit sucks. It’s like a computer…….when they work they’re great when they don’t they suck.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Nov 22, 2020
PeteC256
5 out of 5 stars review

Best Keurig yet

Updated from the Keurig Elite which is still going strong and will be donated to a family member. Does the 5 nozzle system deliver? Yes! As much as I liked the brew from my pervious Keurig, this is even richer, not night and day, but noticeable. Love the compact size, and it is the quietest Keurig by far. We appreciate that the water level is so much easier to view on the K-Supreme. The controls are easy and reliable, and it has all the functions we need. We don't need a clock on our coffeemaker, The K-Supreme heats up so quickly that having a pre-set turn on time, or leaving it on for a pre-determined time is unnecessary. Simple to operate, place, and simply the finest cup of coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Dec 14, 2020
BeKi
2 out of 5 stars review

Low Temp, Crazy Universal Re-Usable Coffee Filter

I'm so disappointed, after having been so excited to purchase. 3 reasons: First, the hottest coffee temperature it produced was 170, the lowest was 147. This makes me heat my creamer first, or get a lukewarm result. Second, the water filter and it's handle tends to pop off the base of the water reservoir. The deal-breaker, though, was the new Universal K-cup Re-usable filter. It comes in many pieces, which are hard to assemble, reassemble and clean; and, when seating it in place, the bottom piece of it dislodges and hangs loosely. I am so sad to have to return this. I like the Reservoir Size and the temp, strength and programming options, but the low temps and the wacky, limiting coffee filter messed it up.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We understand your frustrations and are sorry to hear you returned your K-Supreme coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.

Jul 28, 2020
Aracely
1 out of 5 stars review

Stayed on descaling

I received this product and it never worked just keep descaling. I contact Keriug customer service and now at to help since it is a new product. I receive an email that corporate will contact me. Going on week 2 and no contact from anyone. I am currently with a new coffee maker that continues to descale. Thanks Keriug for your awesome experience.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review, Dinnette. We do take this feedback very seriously and are confident our Corporate team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Mar 16, 2021
darthur
2 out of 5 stars review

Good coffee, disappointing machine

I bought this one to replace a 7-year old keurig elite that was finally wearing out. I drink black dark roast coffee and the stronger the better. I also have a 2.0 that has the "strong" option and like the way it works so went with this model for the new "multistream" feature. And it works, I do like the coffee better than the 7-year old model but the machine itself feels very cheap. I am very doubtful that I'll make this one last more than a year the way it feels. It is super light and unstable, just the pressure needed to close the handle is enough to move the machine around on the counter. On top of that it is much messier than the old model based on amount of coffee that splatters around the machine. So I docked it one star for being messy, one star for being so unstable, and 3 stars for feeling like a cheap plastic toy (it gets 2 stars added back for making a good cup of coffee).

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.