Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

Member photos

  • +19 images
Sort by |
Showing 2,501-2,510 of 2,862 reviews
Jan 8, 2021
Reviewer name: Amnocco
5 out of 5 stars
5 out of 5 stars review

Great features

I bought my maker about 2 months ago and really love it. I even recommend it to a friend, who got 1. I love how you get a stronger aroma from the coffee when it is brewing and a lot more favor too.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
May 29, 2021
Reviewer name: Dave12
1 out of 5 stars
1 out of 5 stars review

not happy

I have bought 3 keurig coffee makers . First one lasted 8 years , 2nd one 3 years (wouldn't stop dispensing water) , 3rd one , K supreme , stopped completely at 2 months (was sent a replacement under warrantee)

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hi Dave, please give Customer Care a call at 866-901-2739. Our team will be more than happy to assist you with this issue. Thank you.

Jan 23, 2022
Reviewer name: AJC5
3 out of 5 stars
3 out of 5 stars review

Coffee Grinds every time!

I can’t make a cup without grinds falling into my cup or the K-cup exploding! I emailed and called Customer service the 3weeks ago and never heard a thing,

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.

Apr 19, 2023
Reviewer name: Rgk227
1 out of 5 stars
1 out of 5 stars review

Didn't last a year of use

Bought this for a vacation home. I drink one large cup of coffee a day and this unit quit working at about 300 days of use. Way too expensive for such short life.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Have you tried reaching out to our Consumer Care team regarding your K-Supreme coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.

Apr 19, 2021
Reviewer name: Trthayes
2 out of 5 stars
2 out of 5 stars review

Doesn’t work with eco friendly pods

I have to manually push the top down on the pod as hard as I can to get coffee that’s not water . It’s ridiculous. I’ve had it like 3 months and I’m looking for something different. If you don’t use keurig pods , don’t buy this one

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Let's get you some help with your coffee maker. Please call Customer Care at 866-901-2739 to get started.

Feb 28, 2021
Reviewer name: Aggravated too
1 out of 5 stars
1 out of 5 stars review

2 failed makers

Purchased this model and it worked for 8 days. Returned the model and tried the same model. This one worked 5 days. The models just stop working. If we had not purchased k cups we would bail on this kind of coffee maker. Will try another brand.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.

Sep 4, 2021
Reviewer name: Andrewd
3 out of 5 stars
3 out of 5 stars review

Works great but broke after descaling

I used this for about 6 months before it broke. The machine heats up fast and coffee tastes great, much better than older keurig brewers. Would be 5 stars except that it broke after descaling. It prompts you to descale monthly. I wouldnt do it.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hi Andrew. Thank you for reviewing your K-Supreme coffee maker. We're sorry to learn that your brewer is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!

Mar 19, 2022
Reviewer name: Powerless
1 out of 5 stars
1 out of 5 stars review

No power

This is my second Keurig, it was purchased 4/21 and not used for 6 months. It will not power on. I have tried the online troubleshooting to not avail. It looks brand new but doesn’t work!!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're sorry to hear that troubleshooting did not correct the issue. Our Consumer Care team will be happy to assist you with this further. Please get in touch with us at 866-901-2739.

Dec 1, 2024
Reviewer name: lmwolfe425
1 out of 5 stars
1 out of 5 stars review

Would be nice to receive the item

The estimated delivery date on this was five days ago, but hasn't even shipped yet. Super frustrated and will likely purchase elsewhere and return this item.

Helpful?396P4K41FUCM13821120051
Apr 7, 2022
Reviewer name: Disappointed costumer
1 out of 5 stars
1 out of 5 stars review

Do not buy!!! Broke down after a few months!

I bought this a few months ago and it doesn’t work anymore. After descaling it never turned on again. I have contacted costumer service multiple times and they haven’t responded on how to make this right. I would NOT recommend.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!