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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
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4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 2,481-2,490 of 2,862 reviews
Mar 21, 2025
Reviewer name: Jim B
1 out of 5 stars
1 out of 5 stars review

1 year 1 month

We bought this when it was on sale the thing lasted 1 year and a month. Died 1 month after the warranty expired. Otherwise, it is a nice coffee maker.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

We're sorry to hear that this has been your experience Jim. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!

Jan 5, 2022
Reviewer name: JHCo
5 out of 5 stars
5 out of 5 stars review

Ready to brew

I really like this new brewer. It is ready to brew at any moment and the new brew system seems to be able to get all the flavor from the K cups. I like the design very much but just wish it had a larger water reservoir.

Review from keurig.com
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Oct 27, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Major malfunction

The brewer stops working after a week. The descale light comes on and won’t reset. Been replaced under warranty twice with the same issue on all three brewers.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are sorry to hear about the issues you have faced, Carol. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.

Sep 1, 2021
Reviewer name: JLSonn
2 out of 5 stars
2 out of 5 stars review

Died after 9 months

I bought this 9 months ago and it just stopped working. My guess is an electrical issue since the lights stopped working as well. It was a great coffee maker while it lasted, but who can afford to buy a new one every year?

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.

Nov 3, 2021
Reviewer name: Fjaz
2 out of 5 stars
2 out of 5 stars review

Won’t stop descale mode

I used Keurig descale solution. After going through cycles and using almost 3 gallons of water it still says to descale. Also, it need to be turned on every time I want to make coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once you completed the process, the DESCALE notification turns off and exits the descale mode. Please visit this link for information on your K-Supreme coffee maker and helpful troubleshooting videos: https://support.keurig.com/?category=EXT_US_K_Supreme&page=shell&shell=kdp-product&kdp-product=kdp-product-details

Oct 12, 2021
Reviewer name: Trees76
5 out of 5 stars
5 out of 5 stars review

A great machine!

We’ve had ours for about three months now with no problems at all.Already did a descale on it, which was a breeze, after watching a YouTube video.All in all, it’s a winner!!

Review from keurig.com
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May 15, 2021
Reviewer name: Dan55
1 out of 5 stars
1 out of 5 stars review

Worst coffee maker

I bought this coffee maker 2 months ago. Very often there’s grinds in my cup. The descale light will not go out even though I followed all directions. WORST coffee maker ever. Bad job Keurig .

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Oh no! We don't like the sound of that, Dan. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.

Jul 24, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Amazing model

I love my Keurig K-Supreme Single Serve Coffee Maker, I can choose my coffee size 8 oz, 10 oz, and 12 oz, it has its own water filter, love the sleeker design. So modern and practice, I’m very happy with this product.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your wonderful review, Victoria! Enjoy!

Nov 3, 2020
Reviewer name: Maevanron
1 out of 5 stars
1 out of 5 stars review

Very disappointed

Coffee not as hot as other Keurig, tastes odd (like plastic) and splashes all over (keep cleaning each time). The only thing good is the over iced settings. Other than that, looks cheaply made compared to other models.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.

Jul 30, 2022
Reviewer name: Flickeringlights
2 out of 5 stars
2 out of 5 stars review

Good coffee but causes any lights to flicker!

Every time I use Keuring my lights start flickering. No other appliance on at same time! I'm afraid to use. Great coffee though but not worth burning the house down.

Review from keurig.com
Helpful?396P4K41FUCM13821120051