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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars4,850 ratings2,935 reviews
  1. 5 stars70% (3,417)
  2. 4 stars10% (473)
  3. 3 stars5% (248)
  4. 2 stars4% (189)
  5. 1 star11% (523)

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Showing 2,471-2,480 of 2,935 reviews
Mar 12, 2022
kijo
1 out of 5 stars review

Just Don't

I bought this unit and it croaked, would not turn back on, called Keurig, they sent a replacement that took weeks and weeks and several more phone calls and emails to get it. In 5 months the replacement is throwing coffee grounds everywhere, descale light will not shut off even after it has been descaled and pin cleaned. Going through Keurig customer service I was disconnected several times on the phone then when I got a live person I had to repeat the same story to 3 different people. They are sending another Keurig but I have lost hope in it being any better than the last 2. Keurig has really downgraded their quality. They charge way too much for the machines and Kcups to have this kind of crap happen over and over.I am going to use a stove top perculator.

Helpful?396P4K41FUCM13821120051
reply from Supplier Response

Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. Your feedback will be passed to our quality and engineering teams for review. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Jul 17, 2022
Chauncey
4 out of 5 stars review

Love Strong feature, excellent brew, perfect size

Enjoy my coffee every morning, starts my day off right. For some reason, it didn't turn on this morning; got it last yr Mar.. I unplugged it, but before I work on it, needed coffee first so went upstairs to sis' cuz I made her get one, too. Now shopping for another Keurig in case this one actually died.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for taking the time to share your feedback. The behavior you've described in your review is not typical of the K-Supreme coffee maker and our team would like to assist with this! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.

Aug 27, 2020
Trinityk
5 out of 5 stars review

Great!

This coffee maker has to be new favorite machine! I love how quick it makes and pour the coffee within literally in a minute after turning on I have a hot cup of coffee, brewed the perfect way. I like that it has the option of a strong brew as well. The look of the machine is nice and sleek and doesn't have to take too much space. I like that it comes with a water filter as well. This machine is good and I would highly recommend. I would be continue to use tor hopefully years to come!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for taking the time to review your coffee maker. We appreciate the feedback! Enjoy!

Jul 23, 2020
MaggieR
5 out of 5 stars review

Best coffee make!

First off I received this Keurig as a promotion from Influenster and Keurig. This Keurig is amazing!! It pokes 5 holes versus just one from a old Keurig I had so I feel like your kcups don’t go to waste anymore. It has a more of a variety of cup sizes. It also has a strong option and a over ice option. Which literally made me fall in love with it since I drink iced coffee all year around. You can also rotate where the water goes on the side or in the back.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for taking time to share this feedback, Maggie. We appreciate the love!

Jul 22, 2020
Kaytaysays
5 out of 5 stars review

Iced coffee all day!

I am soooo not savvy when it comes to setting things up, but this was by far one of the easiest products to set up. It’s a great size fits well in my kitchen without taking much space. There are many great features, my favorite being the iced coffee option!! You can also brew a strong cup when needed! Having the reservoir is great & makes brewing a cup easy. I had been using an aero press but I find this much easier and convenient to use!! ** I RECEIVED THIS COMPLIMENTARY TO TEST OUT BY INFLUENSTER**

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for your review! We are very happy to hear you are loving the Brew Over Ice feature for iced coffees!

Dec 7, 2022
Ritapeggy
3 out of 5 stars review

Snap-up lid

I had a Keuring coffee maker before and loved it. However, it quit so I bought a new one, the K-Supreme Single Serve machine. I like the size but the lid "snaps" up and hits my cabinet doors! I checked out the K-Express model and it doesn't snap up. Why didn't you make the Supreme the same way. I will probably have to return this one.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.

Feb 24, 2021
Retired 1
5 out of 5 stars review

Newer Unit

Bought this unit to replace a unit that was 9 years old. The older unit was always extremely loud. When the pump would run to fill the heater it sounded like our garage door opening and when making the coffee it also was quite loud. My spouse just got sick and tired of the noise when making coffee. Also, had to run the water through a couple of times to get the stronger brew. Hook this up today and ran a couple of cups of water through to check the flow and temp. Temp was 172 and the 12 oz gave 12 oz's. Ran a 12 oz cup of Dark Roast through and it came out great. The 5 prong works great to ensure more coffee in the pod gets hot water through it.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jul 23, 2020
Ohmandy
4 out of 5 stars review

So convenient for making coffee at home

I’m pretty picky about coffee, but during the quarantine my preferred methods (aeropress for espresso and french press for brewed coffee) were getting extremely tedious to deal with every day. Grinding my beans, measuring, boiling water, and disposing of the grounds was fine when I was doing it a few times a week…but now that coffee shops are not really an option I was over it. Enter Keurig. The machine itself is five stars- it’s sleek, easy to fill, and has a lot of brewing options. I love that it has an option to brew over ice, and it makes a cup of coffee super quickly. It also saves your settings, which I don’t really use since I am like to mix it up every day, but a nice feature to have. The only reason I give it 4 stars is the K-Cup variety that comes with using a Keurig. The ones I have tried aren’t bad, but they’re also not as rich or smooth as fresh ground local beans. Convenience wins out most days for me, I add oat milk and simple syrup anyway so it still makes a solid cup of coffee, but I would love to see pods from smaller roasters and biodegradable packaging. One thing that changed my life was the ability to brew tea! Yes, boiling a kettle of water is not hard, but for some reason it always just feels like too much effort. Now I press a button for a nightly cup of tea and it’s amazing. I purchased some tea pods, and there is no difference in quality between brewed bags of tea and K-Cup tea. I received this as a gift in exchange for my honest review, and I think it’s amazing!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for taking the time to share your review and feedback on your new K-Supreme Plus coffee maker!

Apr 6, 2021
mahayla22
1 out of 5 stars review

Break Very Easily

I have only had my Keurig K-Supreme for a couple months and it already broke. I had not used it in a week, went to run a rinse brew before I made myself a cup of coffee and it "ran" dispensed no water and then shut off with a burning smell. Now it will not power back on. Terrible manufacturing in opinion if you can't go a short period of time betweeen uses. I also descaled it about a week before I didn't use it for a week. I'm very disappointed as I had wanted a Keurig for a long time when I bought it.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jul 24, 2020
Mandie
5 out of 5 stars review

I LOVE THIS BREWER!

I recently got this Brewer 3 days ago, and have been making coffee and tea and even used to the over ice feature and absolutely love this Brewer. I had a previous Brewer by keurig and it was great it's served me for a couple years but I am definitely excited and ecstatic for this new Brewer this is taken up less counter space its sleek and modern and has different sizes for brewing which is perfect for me because sometimes I want a bigger cup of coffee for smaller depending on my day, I definitely recommend this Brewer!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hi Mandie, thank you for reviewing your K-Supreme coffee maker! We love hearing your feedback!