i bought my k-supreme last august - loved it until it quit on me this morning. i have been in the queue for a live chat with customer service since this morning (#2 for the last 90 minutes). i would be very hesitant to buy another one - too much money for such limited use.

I bought my first k-supreme machine in sept 2020… it broke after 6 months, just wouldn’t turn on. Called customer service, after two weeks of trying to get a replacement sent out, I got the replacement machine. The replacement spurt water all over the place and every cup of coffee looked like a cup of tea. Unless you pushed down on the top to keep it closed it didn’t work. Please buy anything other than Keurig. It’s a crap shoot with what you get with them.

I actually LOVE this machine when it works. My whole family does, actually. The issue is they don't last. I received the first one as a Christmas gift from my friend and not even 4 months later it just stopped working. I contacted Keurig and they were quick to replace the machine - awesome. Unfortunately, the replacement just failed after 5 months. 2 machines in less than 8 months is insane.

I first purchased the K-Slim due to space saving design but was very disappointed. It would false cycle and leave grounds in my cup. I decided to give it away and spent the extra money on this brewer. Night and day difference. Multiple brew sizes, multi-stream technology and strong brew button make it a superior brewer. I was mad at myself for going with a cheaper model but this brewer eased the sting. I will recommend this model to anyone shopping for a Keurig brewer. I take my coffee very seriously-I want fast but I also want a good cup. I absolutely love the strong brew button.

I currently use the Keurig K-Cafe in my kitchen and love the strong feature on that so when I saw that this Keurig had the same feature I was ecstatic! A new addition to my office, the sleek, black design looks modern and stylish. Easy to use to make a stronger cup of coffee, the K-Supreme is perfect for any type of casual coffee drinker!

This is the first Keurig we’ve had in many years and I am so impressed with the changes they’ve made! The most notable is how quickly it brews from when it’s turned on- no more waiting for what seems like an eternity to have your morning cup. I love that you have multiple customization options for strength, temperature, hot vs iced, and size (up to 12 oz) PLUS you can save 3 different settings as favorites. It runs 5 streams through each K-Cup vs the single stream of other models, which brews a much more full bodied cup that tastes closer to a traditional coffee maker. The ONLY downside I’ve noticed thus far is that it seems to splatter more than previous models, but that is a quick clean up so I don’t mind too much. Overall I am very pleased with this Keurig! Definitely worth it.

Whoever designed this Keurig should definitely get recognition for this machine design! A+ and I highly recommend if you’ve trying to find a new Keurig give this machine a consideration. It’s absolutely brilliant in its not taking up much space, removable water container, charcoal filter, ease of use, and wonderful coffee. I highly recommend you get this. It’s the best one I’ve ever had!

Bought and registered on April 2, 2022. Just quit completely - no power. Called tech support thinking there may be a reset somewhere and was sent a form to return with photos for them to send me a new one. They way he talked it seems that this is a common problem. Have no idea how long it will be as have not received any confirmation yet. No Coffee for us unless we buy something else.

This was a Christmas gift and I was thrilled. It looks so modern and worked great until I descaled it (with Keurig descaler as per instruction). Now I have hot water pouring out until the last few ounces, then I get coffee and it splatters everywhere. Customer service says the pods I’ve been using without a problem for 8 years aren’t good enough anymore... not amused

I have had this keurig for Leads then a year. while I was descaling it, it over heated and shut down. Now it will not turn back on. I tried unplugging it for a while but it still will not turn back on. I have read other reviews and it seems this is a recurring issue on this model.