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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars4,850 ratings2,935 reviews
  1. 5 stars70% (3,417)
  2. 4 stars10% (473)
  3. 3 stars5% (248)
  4. 2 stars4% (189)
  5. 1 star11% (523)

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Showing 2,291-2,300 of 2,935 reviews
Jul 28, 2020
Beth22
5 out of 5 stars review

Great start to the morning !

I got this keurig about 2 weeks ago and I’m already in love! One of my biggest struggles with coffee makers is filling the water. This water holder has a handle which makes it so much easier to fill, and is in the side instead of the back! The coffee taste great with no burnt taste or coffee grounds getting in it. I also love that it’s sleek and not bulky so it looks great on any counter !

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hi Beth! We just love hearing that you're enjoying your K-Supreme. Thank you for taking the time to leave us your review!

Nov 20, 2020
Clib
5 out of 5 stars review

Best gift Ever

Sent this early to my parents for their Anniversary and Christmas. They live in a Senior home with their own apartment. Their meals are prepared for them and they don't have a stove and little counter space. They called and said they are hooked! They can have a cup of tea or coffee anytime now! Best price I've found too!

Helpful?396P4K41FUCM13821120051
Jul 19, 2021
coffee lover54904
1 out of 5 stars review

Avoid this machine!

I loved my new Keurig for 3 months until the Descaler light came on. I descaled it per the directions twice and the descaler light would not go off. Then it started making about 2 ounces and shutting off. I have descaled it 8-10 times. I've lost count! The bottle of descaler solution, not the little pouches. The last time I descaled it two times back to back and used the rinse pods. The descaler light is still on and it still shuts off after about 2 ounces. I have descaled this machine more times in 6 months than my old one that I had for more than 5 years. I wish I had kept the old one. It was slow and noisy and big and clunky, but at least it made coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jan 4, 2022
Anonymous
1 out of 5 stars review

Not recommended

Such a great size for limited space. However, this coffee maker has never worked correctly. With the very first cup of coffee, it spit out hot water and coffee grounds. Closing the lid down on the k cup didn't seem to be sturdy, and sometimes the cup insertion didn't puncture into the cup. Besides the fact that I had to throw away many k cups, most of the time I'm not able to fix a cup of coffee because the water container doesn't fill up correctly in between cups in order to produce more coffee, the light will just flash that lets you know that water is needed, even after I fill up the water ahead of time. I've placed this complaint to Keurig company but I haven't had any feedback. Since I'm having to order a new coffee maker, I was hoping to hear from the company. I hope this helps when making your choice.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jul 21, 2020
A137
5 out of 5 stars review

Features and easy use!

This coffee maker is one of the best I’ve owned! I love that I can adjust the water tank to the side or back. The over ice option is amazing for iced coffee, teas and anything else you can get in a keurig cup. I love that I can adjust how much I want in my cup or even if I want it particularly strong one morning. I can not wait to order more cups so I can test out more over ice flavors!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We just love hearing that you're enjoying your new K-Supreme coffee maker! Thank you for taking the time to leave us your review.

Mar 27, 2025
peaches
4 out of 5 stars review

Keurig Supreme

Love the different settings especially when you just need hot water, maker does splash quire a bit and i am constantly cleaning it off. It is a bit loud and stream of water is not as strong as the old keuring. Like the slim stainless look which goes with our decor.

Helpful?396P4K41FUCM13821120051
Jul 2, 2021
Pam902
1 out of 5 stars review

Good at first then disappointed

I originally got this model in December 2020 and by February 2021 it had smoked up and then wouldn’t turn back on. Then I got a replacement and today it did the exact same thing. There were also some days where I would press a certain oz and would barely get a good brew. I called customer service and they were very nice and sending me an upgrade. I hope it is much better than this one!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Dec 26, 2021
Steph_GA
4 out of 5 stars review

Slight Disappointment

I’m not happy with the flaw concerning the descale light that STAYS on. Yes, I call it a flaw because of all the Keurigs I’ve had before (4 of them), this has never been an issue. Following each and every step of the instructions for descaling and the light is STILL on. I’ve had it 2 months and that blinking light is seriously such a nuisance!!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Nov 26, 2021
Bssz
1 out of 5 stars review

Hardly supreme.

Same as all the other reviews. Descale light won’t go off, after all attempts to run the process then to turn off the light. And the lid/door will not close completely and water and coffee sprinkle out the bottom. You have to squeeze it closed to make a cup of coffee without a mess. Very frustrating. Poor design. Had machine for two months.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thanks for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Jul 23, 2021
LucyLu
1 out of 5 stars review

Quit working after descaling

I have had this coffee maker about 4 months. The descale light came on so I ran it through the descale cycle and used the cleaning solution. After the first rinse it quit working. It shut off and I haven’t been able to get it to turn on. I even unplugged it for several hours and it still won’t turn on. Very disappointed with this product. Should have read the reviews! I would like to have my money back instead of a replacement. Will be contacting them today.

Review from keurig.com
Helpful?396P4K41FUCM13821120051