This was purchased to replace a keurig I had nearly 10 years. First, this does not use the standard k-cups, so I had to purchase different ones, when using ground coffee. Within a year, the pull down bar snapped and the Keurig just shut down mid cup and I was never able to power on again. I reached out to keurig with no response. Very very disappointing and poorly made.

Mine didn't work right after I cleaned it, so I cleaned it again and it stopped working permanently. I pried it open to find the reset button but no luck! I bought this coffee pot 11/19/22 but didn't start using it til probably Jan 2023. 3 months tops, this is my 2nd keurig and I will be looking for a different brand. Any suggestions?

Bought this a little over a year ago to replace one that lasted 15 years. While it worked it was great. We took great care in changing filters and descaling etc. - just quit working. It will power in and nothing. We reset the thermostat (take apart- use paper clip to push tiny hole) but that did not help. Just tossed it in the garbage. Not worth the hassle of battling to get a new one.

I bought this keurig about 1 year and 3 months ago, today during the descaling process it shut down and will not come back on. I tried unplugging it and letting it sit, nothing. Pushing the 8 and 10 button at the same time to end the process, still nothing.

Had to return. A little water started to pump then power quit. After talking to Keurig on the phone, trouble shooter determined the problem was a power failure in the machine. They said I could either return or replace it. Now my dilemma is, I still really want one but I’m skeptical. Do lots of other users really love it and recommend it?

Designed to fail.I have had 2 so far. First one worked ok until it was time to descale, then it stopped working entirely. the second on I did not descale and the same thing happened, it jost stopped working, would not turn on. I will not be getting another Keurig.

I had a Keurig like 8 years ago and I consistently get coffee from keurigs of the past.. I've always thought keurigs made very weak coffee. It maybe a combination of the multistream and the kcups being actually filled up now but the coffee is actually pretty dang strong now. I use the 8oz for coffee with liquid creamer and the 10oz for coffee without liquids added because it is to strong.

Wish I kept my older model cause it actually worked and was 5 years old. This model does not measure the correct amount of water, acts like its getting a air lock so I leave the water tank lid up a bit, goes into descale mode constantly. Would not recommend it to anyone.

Machine is absolutely horrible. Purchased in November, worked well for about a month. Started dripping excess water and coffee grinds into a brewing cup of coffee. This is resolved when you apply pressure to the top to keep the water pressure enclosed better. But who wants to stand and holier the entire time it's is brewing? Defeats the purpose of a hands free easy brewer. Then, all of a sudden 2 months in, it starts telling me it needs water even though tank is full. 1 week later it completely dies. Returned and exchanged to sams club... new machine, hopeful that it was a one off. Nope, one week in, the machine is already leaking water again. Will be returning for a refund and have to figure out a new machine. Just a waste of time and a hassle. Do not buy!

The first one I bought lasted about 1 month before it would not turn on. I contacted Keurig and was sent a new machine. The second machine lasted about 2 months before it would not turn on. I would not recommend this Keurig. I think I have purchased my last Keurig. I need my coffee and a dependable maker to provide that coffee.