Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods

Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for

Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods

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4.3 out of 5 stars

stars4,850 ratings2,935 reviews

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May 4, 2025

John

1 out of 5 stars review

Do not purchase - this is poor product.

These machines are pure crap. The one I purchased in September will not descale & it fills about 2 oz no matter what size you select. This is the 2nd one I tried. The 1st one lasted about 1 year and a half and did the same thing. I will not purchase another one.

Helpful?

reply from Keurig Care

Thanks for your review John. We're sorry to hear about this. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the descale process is complete, the DESCALE notification should turn off automatically. If you followed the correct process for the K-Supreme and are still experiencing this, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Dec 6, 2022

Momof4

5 out of 5 stars review

Verified Purchase

love it!

So glad we purchased it!

Helpful?

reply from Keurig Care

We're so happy to hear that you are happy with your purchase! Thank you for your review. Happy brewing!

Oct 15, 2022

Zzz

5 out of 5 stars review

Verified Purchase

Love

Love this machine

Helpful?

reply from Keurig Care

Thank you for taking time to share this feedback. We appreciate the love!

Jul 10, 2023

Julia45

1 out of 5 stars review

Unhappy

I have not been pleased with my KUREG. It worked fine the first month, making one or two cups per day. After that it started making only half a cup and it was full of grounds. I googled it and it sent me to a YouTube video to fix it using a paper clip to clean out the openings in the needles and everything that had a hole in it. It worked again for about a month and now the same issue again. We have a water softener and a filtration system on our water. I don’t like having to go through this process!

Helpful?

reply from Keurig Care

We value your time and would like to look into the concerns with your K-Supreme coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.

Nov 15, 2022

Jackie

2 out of 5 stars review

Not great

I had the k-elite before I bought this supreme. It does not make a good cup of coffee like my old one. It seems cheaply made.

Helpful?

reply from Keurig Care

Jackie, we value your time and would like to look into the concerns with your K-Supreme coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.

Aug 27, 2023

Tim

1 out of 5 stars review

Didn't last 3 months

The unit was great for the first 2 months then it started restarting itself and not brewing now it won't even power on.

Helpful?

reply from Keurig Care

Thank you for reviewing your K-Supreme coffee maker Tim. We're sorry to learn that your machine is not powering on and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!

Nov 2, 2021

jim

3 out of 5 stars review

Verified Purchase

Disappoinred.

i am concerned about the cost of pods.i live a block from speedway and can buy coffee cheaper there,so i will probably return the coffee maker.

Helpful?

Sep 2, 2021

flip

3 out of 5 stars review

hmm

Quit working in 6 months. The manufacturer replaced and restarted the warranty. Makes you wonder if it’s a good product. Makes coffee

Helpful?

Feb 21, 2022

Lolita

4 out of 5 stars review

Verified Purchase

Like it except for the grounds in coffee

Pros: Large reservoir, multiple size options, strong option. Cons: Most times there are coffee grounds in my coffee. Few to many

Helpful?

Nov 12, 2023

mary

2 out of 5 stars review

Coffee maker

Very disappointed doesn't make the coffee hot enough and when I fill my reusable K-Cups it's not strong enough even putting it on strong and 6 oz!

Helpful?

reply from Keurig Care

We value your time and would like to look into the concerns with your K-Supreme coffee maker further Mary. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.