So glad we purchased it!

Purchased 9/4/2022. Died 12/12/2022. Contacted their Customer Support and walked through all the return or replacement requirements 3 times. They keep saying I haven’t submitted a handwritten note. I have the original receipt. Photo of the Serial number. But I hand typed a note with all the required info instead of hand written. So I’ve been rejected three times. Unbelievable and poor customer service for a senior citizen. Don’t buy anything made by Keurig.

This is poorly made, wobbles when opening and closing. Does not have temperature or strength control, just strong, which is not the same. This model is not the same quality as other Keurig machines. I regret this purchase. I did buy a different model from a different place, one with temp and strength control, and that one is of the quality I expected from Keurig.

We had our previous Keurig for years before it went out on us. We purchased this one with high hopes and although it is a nice product, this will be the third device we've had now in less than a year. It breaks down after 2 months of usage. I'm disappointed. We will have to search for a different keurig product because I am not never going back to this one ever again.

Keurig Supreme

Love this machine

My husband bought the K Supreme as an upgrade from our older model Keurig coffee maker. He purchased it the week before Christmas,December2020. It worked fine up until the first week of February 2021.We pressed the power button to make coffee one morning and it just did nothing at all, no lights came or anything, no warning . I unplugged it then plugged it in again, still nothing. Finally my husband just returned it to Sams in exchange for another one on February 13,2021. If this one does not work out for us we are officially changing brands!

its slim, has trick reservoir reposition feature, its quiet and fast. just one problem, mine got confused after 1st descaling. The descale light came on after 3 months then after descaling the brewer wouldnt dispense the correct amounts. 2 ounces short at first, then later only 1-2 ounces would come out. Descale light came on every few days after that. Used white vinegar to descale. Dont expect any help from Keurig on this one, returned to Sams and purchased an extended warranty on replacement. We'll see how long my 2nd one lasts. It's disappointing because i really like the brewer. sighs, and i recommended to a friend too. sighs again.

This was given to me as a Christmas gift and I was so excited! HOWEVER, it has been nothing but frustrating! It constantly says refill water, even though it is full. I follow the instructions to the letter and to no avail. After dealing with the descale button staying on, the constant fill water, I'm ready to take a hammer to it! I use ONLY filtered purified water. I had to look on a video to figure out how to turn the dang descale light off....even though i descale it with the Keurig kit regularly. I have wasted so many pods and do NOT recommend this to anyone!

Doesn’t work