This makes the third brewer to become a part of my home. Except this one, takes the cake. I thought my current one was great, but boy this one sets the bar high. Feature I love: -Handle on the water reservoir -super quiet -iced coffee feature -kcup holder doesn't move downward when you open, hitting my Tervis -more compact than others -energy efficient I am super impressed with this brewer, considering by the initial picture I thought it was just a single cup brewer. Love this brewer.

I bought this machine in March and had difficulties with it , filling correctly , high splashing over the cup and the need to descale within a short period of time . Within two days of completing it . Customer service replaced it and we have had it since June . This week it is only dispensing a small portion of coffee so it needs to be run through twice to get a full cup of coffee . It doesn’t indicate it needs to be descaled and I have flushed the system to get any grounds out of the needle as the troubleshooting recommends . I really hate this machine and am looking for another brand completely . What are the chances I get 2 defective machine ?

I bought the Keurig supreme in November and it seems whether I'm using a K-cup or the My K-cup with my own coffee water is coming out all over. It seems like it is coming over the top of the K-cup and splashing down through the funnel and all over the back of the coffee maker and counter top. I thought the multistream technology would be better but it's not. Very disappointed.

The good news first. Customer Service has been great, and the K-Supreme is very good ... when it works. This experience has taken place over the last few months, not years. We are now on our third unit. The first two units started flashing the "descale" light after a very short period of time. We descaled and tried the reset, but the light would not stop flashing. We contacted Customer Service, did everything they asked (which I had already done), and both times they graciously sent a replacement. We received our third unit 19 days ago ... yes, 19 days ago ... and now it won't power up. I really don't understand, but we will be contacting Customer Service once again. Clearly we are the exception, but this is almost humorous.

Had my 1st one 3 months and died after descale. Replaced it with the exact one and 4 months later the same thing happened. During descale add water light didn’t come on and it must have over heated and after adding water it wouldn’t work again. So I YouTubed it and if you take the cover off you can reset the thermostat. It came back on and runs but still says descale. Love the single cup idea but this is a hassle

I have owned a Keurig for many, many years and have always rated them very high. And I've been going through reading the reviews myself on this model with their new technology and there are so many good reviews that it breaks my heart to have to speak against this machine. I personally think they should have left the design of the needle alone. Mine does not come out in one stream as it does in the picture or like my others have. It comes out more like dumping and dripping, the coffee literally splatters all over my counter. So disappointed cuz for years I have done nothing but praise the Keurig brand, but unfortunately NOT this time! :*( :*(

I got this keurig about 2 weeks ago and I’m already in love! One of my biggest struggles with coffee makers is filling the water. This water holder has a handle which makes it so much easier to fill, and is in the side instead of the back! The coffee taste great with no burnt taste or coffee grounds getting in it. I also love that it’s sleek and not bulky so it looks great on any counter !

I have had the unit for 3- 4 weeks now and I gave it three stars because when it makes a cup of coffee without dumping grounds into it, it works well. But too often, we find coffee grounds at the bottom of our cup of coffee- not good. we never experienced this problem with our first keurig we purchased 3 years ago. We take extra care to make sure all the puncture spikes, including the bottom, and inside, are clean and free of grounds, but we still often find grounds in our coffee, especially with the My K Cup. again, we follow the instructions, don't overfill and make sure the adapter is fitting correctly in the unit. Also, the my k cup adapter came with a loop like plastic piece that does not seat into the coffee maker- impossible fit- so we just place the my k cup in without it and it seems to work fine like that. Still not sure if we're going to return this or not. We'll see.

Once I read the box, I was excited to test this coffee maker out. I have used Keurigs for years and this is the best one I’ve ever used. I love how I can taste every flavor that’s in that compact K-cup. It’s not dull it’s full of flavor. I’m absolutely in love with my Keurig K-supreme machine!

I received my K-Supreme*S K-cup coffee maker last week. It works great and makes great coffee. However, my problem is with the My K-Cup +. It does not fit in the receptacle. It is too large and I am afraid if i push too hard it will break or crack the plastic. I did manage to push it in the hole provided and the gray plastic holder separated from the main cup. And yes, I removed the regular K-cup holder before trying to place the My K-Cup. Is anyone else having this issue? Was the My K-Cup provided with the maker the wrong one?