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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 1,681-1,690 of 2,862 reviews
Dec 25, 2020
Reviewer name: ORpanda
2 out of 5 stars
2 out of 5 stars review

Cannot enjoy your personal favorite coffee

Do not get this if you want to enjoy your personal favorite coffee beans. I bought the newest K-Supreme and My K-cup. I found out the newest My K-cup will work with K-Supreme. The K-Supreme is nice. I cannot justify to have a Keurig that does not allow me to enjoy specialty coffee. Return all of them and keep my own Keurig for now.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Feb 24, 2021
Reviewer name: Retired 1
5 out of 5 stars
5 out of 5 stars review

Newer Unit

Bought this unit to replace a unit that was 9 years old. The older unit was always extremely loud. When the pump would run to fill the heater it sounded like our garage door opening and when making the coffee it also was quite loud. My spouse just got sick and tired of the noise when making coffee. Also, had to run the water through a couple of times to get the stronger brew. Hook this up today and ran a couple of cups of water through to check the flow and temp. Temp was 172 and the 12 oz gave 12 oz's. Ran a 12 oz cup of Dark Roast through and it came out great. The 5 prong works great to ensure more coffee in the pod gets hot water through it.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Dec 12, 2021
Reviewer name: Renee3370
1 out of 5 stars
1 out of 5 stars review

Total train wreck!!!

This coffee maker dies after one to two months. I am on my fourth one this year. Thank God Keurig is a respectable company and honors their warranty. A couple buttons stay lit and it just won’t work. This happened on all of them. Like the older models better. They lasted longer.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.

Dec 19, 2024
Reviewer name: bubblegum1648
4 out of 5 stars
4 out of 5 stars review

K-Supreme single serve coffee maker

I have had this coffee maker for a month or so. It is working very well. It is easy to use and low profile. The only thing I do not like is that you have to remove the tray to put a larger coffee mug under it. So coffee that drips does not get caught by the tray, No big deal just inconvenient at times to wipe up driped coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Keurig Consumer Care

Thank you for reviewing your K-Supreme coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.

Jan 29, 2023
Reviewer name: dercar
1 out of 5 stars
1 out of 5 stars review

Leaked. Not a good value.

Began leaking between the brewing head seal and the (Keurig brand) reusable cups. We had to squeeze the head closed with our hands to make coffee. Then, it began leaking with standard K-cups, too. It's gone. This is our second machine with the same problem. The first one was a "lesser" model, but also Keurig. I must be a slow learner. Not willing to try another one.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!

Mar 12, 2021
Reviewer name: ptatyt
1 out of 5 stars
1 out of 5 stars review

Worked great for 3months

I got this brewer about 5 months ago now and have had any issues what so ever out of it but went to make coffee one moring and absolutly nothing. NOO POWER, changed plugs cleaned machine but nada and trying to find forums to fix and there aint any. My other keurig did the same thing but that one last 3+ years. if anyone knows what todo let me know

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!

Mar 22, 2022
Reviewer name: Phxpaladin
3 out of 5 stars
3 out of 5 stars review

Not hot coffee

This is my second Supreme as it was replaced because the first one would not reach the advertised 192° temperature. Turns out the replacement does not either. Highest temperature I can get is 166°. It’s ok but my old model did have the high temperature.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

The K-Supreme coffee maker has a preset brew temperature to optimize taste. A beverage of 6, 8, 10, or 12 oz will dispense at 170F (average) in cup. The Over Ice feature will brew 6oz at a lower temperature optimized for iced beverages.

Mar 1, 2023
Reviewer name: BJ
2 out of 5 stars
2 out of 5 stars review

The day my Keurig Died!

Purchased this coffee maker in January 2022. This morning when I tried to make coffee, I smelled an electrical odor and the coffee maker shut off and would not come back on. I really enjoyed this coffee maker but expected it to last more than 14 months. Very disappointed with Keurig.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

We're sorry to hear that you're disappointed in your purchase of your K-Supreme coffee maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!

Jul 27, 2020
Reviewer name: Shae06
5 out of 5 stars
5 out of 5 stars review

Awesome features

I recieved my keurig 1 week ago and I absolutely love it!! It has simplified my morning routine. I can have my coffee hot or iced. It also will make it in multiple sizes so I can have a big cup in the morning or a smaller cup in the afternoon. I truly LOVE it!!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thanks for brewing the love, Shae! Enjoy!

Mar 12, 2022
Reviewer name: kijo
1 out of 5 stars
1 out of 5 stars review

Just Don't

I bought this unit and it croaked, would not turn back on, called Keurig, they sent a replacement that took weeks and weeks and several more phone calls and emails to get it. In 5 months the replacement is throwing coffee grounds everywhere, descale light will not shut off even after it has been descaled and pin cleaned. Going through Keurig customer service I was disconnected several times on the phone then when I got a live person I had to repeat the same story to 3 different people. They are sending another Keurig but I have lost hope in it being any better than the last 2. Keurig has really downgraded their quality. They charge way too much for the machines and Kcups to have this kind of crap happen over and over.I am going to use a stove top perculator.

Helpful?396P4K41FUCM13821120051
reply from Supplier Response

Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. Your feedback will be passed to our quality and engineering teams for review. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.