This is our second Keurig Supreme within 5 months. I am not happy at all. Must be something wrong with the electrical part of the Keurig. We always unplug the coffee maker when not In use. Anyone else have this problem? Loved the old Keurig but didn’t like the way it held water that could not be empty.

keurig's make great coffee. I have always loved them. I am very frustrated with this one. Several times a week the add water button comes on when there is water in it. I will add more water and the add water light does not go out. It wont' brew coffee with the add water light on. I will remove the tank and replace it, unplug the keurig and plug it back it. also check for air bubbles. And still the light doesn't go out. Until I am about to throw it in the garbage because I really want my coffee. Then it finally will go out and I can make my coffee. Fix this Keurig please!!

This coffee maker is AMAZING!! I used it a couple times and each time I measured the amount of coffee it brewed to compare to the amount requested and its right everytime. The coffee brews nice and quick. So compact and light which is also nice. My only complaint is it doesn't fit travel mugs. I received these products complimentary from Influenster for testing purposes

I was happy with the purchase initially, nice design. A week ago, it stopped working, no power to the unit, it will not even turn on. Call Keurig and they offer some stupid 20% discount because of course it is out of the 1 year warranty. SO frustrated and disappointed, my last coffee maker lasted about 7 years. The customer service rep was polite and understanding and I know their hands are tied on what they can do and offer. This is to the big shots there, maybe try and stand behind your product. In situations like this, and I've read several reviews with the same problem as mine, it seems you have a defect. Increase the offer to a 50% discount off a new one, otherwise Nespresso machines are looking like a better product to purchase.

I've taken some time to wait and write this review, due to the fact that I've been a LOYAL Keurig coffee pot owner for over 20 years... (That is now in question) I purchased this unit in March of 2021 and have regretted it every day since then. As I sit here in November of 2021, I'm ready to smash it with a bat. Today alone, I've had two K cups explode everywhere, and leak grounds all over the machine. The new design has these extra metal prongs that poke into the top of the cups, and it tends to tear the top of the cups. This then allows the grounds to overflow out the top of the cup and make an insane mess. Due to the bizarre design of the machine, it makes cleanup very challenging. For the record, I ONLY Purchased this machine, because my prior machine started to be a little loud when it would run. I've now switched back to that till I decide what to do next. I'm very disappointed in this machine.

Such a great size for limited space. However, this coffee maker has never worked correctly. With the very first cup of coffee, it spit out hot water and coffee grounds. Closing the lid down on the k cup didn't seem to be sturdy, and sometimes the cup insertion didn't puncture into the cup. Besides the fact that I had to throw away many k cups, most of the time I'm not able to fix a cup of coffee because the water container doesn't fill up correctly in between cups in order to produce more coffee, the light will just flash that lets you know that water is needed, even after I fill up the water ahead of time. I've placed this complaint to Keurig company but I haven't had any feedback. Since I'm having to order a new coffee maker, I was hoping to hear from the company. I hope this helps when making your choice.

If you use store bought coffee pods it works. If you try using their reusable coffee pod it is a poor choice of coffee makers! The latter is what I wanted to do and found it is extremely poor as it makes a mess and coffee is weak!! Do NOT buy if you want to use the reusable pods!!!

Im loving the k-supreme! To have the option to have an iced coffee OR a regular warm cup is PERFECT! Adding in the reservoir so I dont have to constantly pour in water is awesome! The temperature is perfect and picking my options for how many ounces. I’m totally in love!

We bought our original unit in Oct of 2020, in Dec of 2020 it wouldn't turn on Keurig sent us a replacement, it stopped working three days ago. Yes it makes a better cup of coffee, but the lifespan of this coffeemaker is short lived. I have been on calls with customer service twice this time and never got a call back as promised - it's been days now I want another model as a replacement this time, (I'll pay the difference on the upgrade - whatever...I don't care we need coffee) it's obvious this model has issues. The calls keeps going to another department that blows me off. DO NOT BUY THIS MODEL. PERIOD.

I’ve had this brewer less than a month. I live the “stronger” feature but overall find the machine very flimsy. It splatters coffee all overvalued counter, and after one week of use the “descale” button lit up. I’ve now de scaled it twice in a week and it’s still lit. The first time I used white vinegar & the second time I bought the descaling kit. After the holidays, I’m putting this cheap piece of crap in the garbage and buying a different brand. I’ve been a loyal Keurig customer for years (this is at least the 5th machine I’ve bought) but they’ve lost my business now. If I could give less than one star, I would.