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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 1,661-1,670 of 2,862 reviews
Feb 4, 2023
Reviewer name: Kguido
1 out of 5 stars
1 out of 5 stars review

Disappointed

I have owned this machine for about 6 months and the dreaded descale light came on. I have descaled before but this time I can’t get the light to turn off. I have owned several machines, love the technology but I may have to change to another brand. The hassle is just not worth it.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Have you tried reaching out to our Consumer Care team regarding your K-Supreme coffee maker? The number is 866-901-2739, and we are here to help!

Jul 19, 2020
Reviewer name: Yadie
5 out of 5 stars
5 out of 5 stars review

Over the moon for the over the ice button

Definitely the “Coolest” feature in the K- Supreme. Really I Can make my own ice coffee now! This machine is absolutely incredible. Satisfies everyone’s morning craving. Sleek new look. A convenient handle on the water reservoir. The time Saving feature of the smart start heats than brews in one simple step is the best thing that can happen to my busy mornings. No more waiting for it to heat up so i can pick a cup size. Keurig you have outdone yourself again. I am definitely part of the K- supreme team. I received this product complimentary for testing purposes from Keurig and Influenster.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're so happy we could make your mornings better! Happy brewing!

Feb 19, 2023
Reviewer name: 949Vik
5 out of 5 stars
5 out of 5 stars review

Brews Fast and Quiet

I've been using this new K-Supreme for a week now and we love it! It replaced a K-Mini Plus that was only 3 years old but was so slow to heat up and Very noisy! This new machine is doing a perfect job so far; Fast to heat and so much quieter while brewing.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Oct 2, 2020
Reviewer name: mosephus
1 out of 5 stars
1 out of 5 stars review

Beware

I bought one of these Wednesday. Got it home, followed the opening process, turned it on and poof. It quit working never to turn back on. It lacks automatic timer as well. I took it back and exchanged it for a Keurig Elite. The Elite is a solid product. My last Keurig lasted 15 years and was still working. Keurig still has some work to do on this model

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for leaving a review. We will pass this along to our engineering and quality teams.

Nov 6, 2022
Reviewer name: jamb
2 out of 5 stars
2 out of 5 stars review

very disappointed

I ordered this new replacement coffee maker after my first one quit working. I am so VERY disappointed in this K-supreme single serve Coffee maker. Yes, the color is pretty and yes it still makes "pretty good" coffee. BUT I absolutely hate all the plastic. To me, this is like a cheap plastic knock off of what used to be a very good coffee maker. When you lift the top to put in the Kcup the whole coffee maker rattles and shakes...even the water reservoir! When you press the size choice and the K button to brew your coffee, the whole top caves in because it's cheap plastic. I feel even like the coffee taste like plastic. I waited to leave a review until I had used it for a while so I could be honest about it. and this is my honest opinion, I hate it. I can't return it for a refund because I no longer have the box and I've used it. I'm going to wait until I can afford it and I'm going to order (or purchase in the store) a regular Keurig coffee pot… No plastic! This is being said by a customer that has used a Keurig coffee pot for over 15 years and been very satisfied. Very disappointed.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Supreme Coffee Maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!

Aug 7, 2020
Reviewer name: Claudiab
5 out of 5 stars
5 out of 5 stars review

Really great features!

Tested out my keurig today, and I am so in love with it! From the features to the function of this coffee maker. It gives you 4 different oz preferences 6,8,10,12. Or over ice! I love that you could chose the ounces now! My whole family tried it out and we all loved it! I also tried out the coffee they provided me with in the box. Medium roast from the donut shop! So yummy! Over all my keurig worked awesome! From the roasting to the serving and the functioning of the coffee machine! Love it! Would definitely recommend to family and friends! This keurig was shipped to me for testing purposes from influenster! Thank you!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for your kind words, Claudia. We are so happy you are loving your coffee maker. Enjoy!

Jul 21, 2020
Reviewer name: lisha8705
5 out of 5 stars
5 out of 5 stars review

Great Product!

I received these products complimentary from Influenster for testing purposes. This product is absolutely amazing! I love the feature for iced coffee. The machine itself is slim and doesn’t take up a lot of space. I can tell you that the taste of the coffee is perfect. It makes 5 holes in the pod to evenly distribute the coffee and the aroma throughout the house smells great. I would recommend this product to anything looking for a new coffee maker.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing!

May 31, 2021
Reviewer name: KarlaRae9
1 out of 5 stars
1 out of 5 stars review

Junk

I had my first Keurig for years & never had a single issue. Thought it was time for an upgrade though. After only a month it stopped brewing the correct size of coffee. You asked for 12oz & got about 8oz. Then this morning it just completely stopped working all together. It may have lasted us about 5-6 months. Waste of money

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.

Feb 27, 2022
Reviewer name: Andyf
1 out of 5 stars
1 out of 5 stars review

Giving up on Keurig

I bought it last June and it will not power on at this point. I called up customer service and they told me it was bought the October before. I had to send them a copy of my receipt to prove my date. I have not heard from them and I don't expect to. Had trouble communicating with c.s. They might out source their c.s. was very hard to understand. I have had Keurig products for many years but to have a machine breakdown so fast is very disappointing. Try to descale and see what happens. See if you can turn descale light off without calling customer service. A a matter of fact when we called but that they had the correct purchase date. Now that the machine is not working they have the wrong purchase date.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.

Jan 14, 2021
Reviewer name: Sisa
1 out of 5 stars
1 out of 5 stars review

Worst Keurig I've ever owned

I have owned multiple Keurig's over the years and this one is by far the worst. The coffee it makes is good. However, every regular size coffee mug you use, there is coffee splatter, EVERYWHERE. all over my counter top, the side wall of my fridge, the back part of the Keuring the mug rests against, I have to clean daily. I've NEVER experienced this with any other Keurig. I'm also disappointed you cannot use coffee pods with this one- there is too much water retention by the pod with the 5-holes and the result in the mug is nothing short of a watery mess. Disappointed.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!