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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 1,611-1,620 of 2,862 reviews
Oct 18, 2021
Reviewer name: ekko1
2 out of 5 stars
2 out of 5 stars review

good luck

Was given a k supreme brewer as a christmas gift 2020 and have had 2 replacement brewers as the first broke after less than a month of using .Relpacement sent and sure enough 2 weeks later it broke contacted Keurig and was sent a 3rd brewer and was assured it would not break well that was in march has been good but yes its starting to mess up so i will be looking into a different brewer once this one stops working will not buy Keurig again

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.

Nov 29, 2021
Reviewer name: ehercher
1 out of 5 stars
1 out of 5 stars review

Makes an absolute mess!

We've had this coffee maker for a couple of months and it works ok if you don't mind cleaning up after it every time you make a cup. I believe it is the multi-stream system that is making this such a poor product. I would rather post a video of the problem but I am limited to photos.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We certainly wouldn't expect this from one of our brewers. Our Consumer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.

Apr 25, 2023
Reviewer name: Not caffeinated in the am
1 out of 5 stars
1 out of 5 stars review

Do not buy

If you want to wake up and make a cup of coffee do not buy this. It’s 50/50 that it will say as water when it’s full of water!!! You can de scale , turn it off and on as a little water full of water, turn it off/on and it won’t make a difference. Nothing more frustrating than messing with this coffee maker when you haven’t had your coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are sorry to learn that your K-Supreme coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!

Mar 12, 2022
Reviewer name: Bconerd
1 out of 5 stars
1 out of 5 stars review

K supreme White

Worked for 3 weeks then went in to descale mode after it started brewing a couple of ounces only. used descaling solution and worked for another 2 weeks then wouldn't brew properly again. Desacled again still only brews 1 - 2 ounces and makes a lot of excess noise. Costumer service says they will replace it but they can't get me the white one.. even though it is in stock on line..

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.

Jan 18, 2022
Reviewer name: coffeecat33
4 out of 5 stars
4 out of 5 stars review

Love it!

I just recently bought this and absolutely LOVE that I upgraded! The only issue I have, is the “Silver Sage” color, looks way more vibrant online, and on the box, and unboxing it to find a very faded color was kind of a disappointment since I love the color green. Other than that, it’s great!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Feb 24, 2023
Reviewer name: ConstantOss
2 out of 5 stars
2 out of 5 stars review

Worked great, until.....

Flawless performance for about 11 months. Then, this morning, as I began brewing my morning Joe, immediately after the elixir started to flow into the cup, the entire coffee maker just stopped working, no power, lights off, dead! The wall outlet was fine. No burning, smoke, nothing. It just died. I tried a reset, repeatedly. Nada. Nothing.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!

Dec 6, 2021
Reviewer name: KCKC
2 out of 5 stars
2 out of 5 stars review

Terrible Reliability

I purchased K-Supreme about 3 months ago. It lasted less than a week before it had major issues and needed to be replaced. Keurig has great costumer service, and with very little hassle sent me a new one. (Their costumer service is the only reason for a 2 star rating instead of a 1 star.) The second machine lasted about two months until it needed to be descaled. During the descale process, the machine stopped working and will no longer turn on. Now I will again have to be with out a coffee maker for two weeks until I get a new one on warranty. They should sell these in bundles of 2 so that when one breaks, you will still have another to use while you wait for the replacement to arrive.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Jul 21, 2020
Reviewer name: J Bailey5
5 out of 5 stars
5 out of 5 stars review

Awesome

So excited that I can finally review this complementary brewer! I love it! It was easy to unpack and get set up. It came with a filtration system as well. I really like the different brewing size options and the option to do a cold brew. One neat thing is that the water canister base can be rotated to the back to save room, and make your countertops look more appealing. It's very light weight and the handle is smooth when opening and closing. I also like that it punches multiple holes in the k-cup vs one/two like other styles. It also has instant heat and you don't have to wait for it to warm up.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We love hearing this! Thank you for your review and feedback. Happy Brewing!

Jan 29, 2023
Reviewer name: dercar
1 out of 5 stars
1 out of 5 stars review

Leaked. Not a good value.

Began leaking between the brewing head seal and the (Keurig brand) reusable cups. We had to squeeze the head closed with our hands to make coffee. Then, it began leaking with standard K-cups, too. It's gone. This is our second machine with the same problem. The first one was a "lesser" model, but also Keurig. I must be a slow learner. Not willing to try another one.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!

Dec 23, 2022
Reviewer name: DeeSully
1 out of 5 stars
1 out of 5 stars review

Quit working after descaling!

You have got to be kidding me!!! Descaled my Keurig Supreme and now it doesn’t work. It’s just over a year old so, of course, the warranty has expired.This is ridiculous!! Listen to the many reviewers who have had the same problem and DON’T but this model! I have owned a Keurig since the original came out. Love having a fresh cup every cup, but I won’t be buying another.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739, so we can help you.