Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

Member photos

  • +19 images
Sort by |
Showing 1,601-1,610 of 2,862 reviews
Jun 26, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Poor Quality

We have been through three units by now. The first one we bought had the opening device freeze shut on us. Then, the replacement comes in and it gets stuck in descale mode and before that it never brewed a full selected amount of ounces. Our logic is. "DO NOT" use the filter that the unit comes with, ever. So, our re-replacemet comes in and now we having an issue again. this time its not puncturing holes properly in any k-pod you may find out their from any store. We have contacted Keurig yet again. This unit is riddled with issues. DO NOT RECOMMEND BUYING THIS BREWER!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. We are sorry to hear about the issues you have faced. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Oct 6, 2020
Reviewer name: Bjay1211
3 out of 5 stars
3 out of 5 stars review

Like the look

Like the look..slimmer than old model ..great that there are different volumes to choose..8oz up to 12..nice to choose your strength of coffee however because of this feature it punctures more holes in the k cup and now I get grounds in my coffee.,do not like that..

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for reviewing your K-Supreme coffee maker. The behavior you're describing certainly does not sound normal. Has your K-Cup pod been removed and reinserted into the brewer? For best results, we recommend one time use with our K-Cup pods. Reusing or rotating the K-Cup pod after brewing can cause overflow and coffee grounds. If this is not the case, please call our Consumer Care team at 866-901-2739, we’d be happy to help!

Jul 22, 2020
Reviewer name: Kaytaysays
5 out of 5 stars
5 out of 5 stars review

Iced coffee all day!

I am soooo not savvy when it comes to setting things up, but this was by far one of the easiest products to set up. It’s a great size fits well in my kitchen without taking much space. There are many great features, my favorite being the iced coffee option!! You can also brew a strong cup when needed! Having the reservoir is great & makes brewing a cup easy. I had been using an aero press but I find this much easier and convenient to use!! ** I RECEIVED THIS COMPLIMENTARY TO TEST OUT BY INFLUENSTER**

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for your review! We are very happy to hear you are loving the Brew Over Ice feature for iced coffees!

Jul 24, 2020
Reviewer name: Mandie
5 out of 5 stars
5 out of 5 stars review

I LOVE THIS BREWER!

I recently got this Brewer 3 days ago, and have been making coffee and tea and even used to the over ice feature and absolutely love this Brewer. I had a previous Brewer by keurig and it was great it's served me for a couple years but I am definitely excited and ecstatic for this new Brewer this is taken up less counter space its sleek and modern and has different sizes for brewing which is perfect for me because sometimes I want a bigger cup of coffee for smaller depending on my day, I definitely recommend this Brewer!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hi Mandie, thank you for reviewing your K-Supreme coffee maker! We love hearing your feedback!

Jun 11, 2021
Reviewer name: Blackjack
3 out of 5 stars
3 out of 5 stars review

Good features

Bought the machine and after about one month started telling me and water even though the water reservoir was full. Keurig sent me a new machine and after a while it started saying add water. Thought I would live with it. Tell this morning machine is dead. Keurig is sending me another machine and want me to return this one.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Aug 12, 2020
Reviewer name: alexaw
5 out of 5 stars
5 out of 5 stars review

I am in love!!

I got this from influenster and it has been amazing. I love the over ice feature as well as the strong feature. The fact that you can move where the water tank sits is also something I really like because it doesn’t take over my counter. I would highly recommend this product. I will probably be purchasing one for my parents for Christmas this year!!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing!

Apr 2, 2021
Reviewer name: MJ1268
1 out of 5 stars
1 out of 5 stars review

Very Disappointed

I bought the Supreme 4 months ago. I love how slim it is and cup size options. It doesn't seem to pour the correct amount of coffee. But I do love the coffee. Now I can't get the Descale light to turn off. I have descaled twice with Keurig descale, and used the vinegar method. I tried pressing the 8oz and 10oz buttons at the same time and the light is still blinking. I have owned many Keurigs and never had these problems.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thanks for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. The brewer has now exited Descale Mode and will be ready for use!

Nov 17, 2021
Reviewer name: churchkeeper
2 out of 5 stars
2 out of 5 stars review

Brew Temperature too low

I purchased this coffee maker for it's many convenience features of which it has many. unfortunately I like my coffee hot and this machine only brews to a temperature of 160 to 165 (I measured it with a digital thermometer). My former Keurig brewed at 192. There is no adjustment on this model so if you like your coffee hot I recommend something other than this unit.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jul 21, 2020
Reviewer name: TPerry
5 out of 5 stars
5 out of 5 stars review

Sparkling with New Features!

I received this complimentary for testing purposes and I was so excited. The seamless update in brewing took away the wait we had with before models and the over ice mode was perfect. I do not drink hot coffee so, I've used it that way more times than not. Wait til you get your hands on one of these gems, you will not be disappointed.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're glad you're enjoying your K-Supreme! Thank you for your review and feedback.

Apr 12, 2022
Reviewer name: Coffeemanz
1 out of 5 stars
1 out of 5 stars review

New machine poor reliability

Used the supreme for 4 mos and scale light came on and wouldn’t go off. Called Keurig and explained problem and they said it was defective. Seems when they come out with a new product they don’t last long. Had similar problems with their original brewer when it first came out. Had to get a new one every year for 3 years before one lasted over a year.

Review from keurig.com
Helpful?396P4K41FUCM13821120051