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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 1,571-1,580 of 2,862 reviews
Jul 21, 2020
Reviewer name: J Bailey5
5 out of 5 stars
5 out of 5 stars review

Awesome

So excited that I can finally review this complementary brewer! I love it! It was easy to unpack and get set up. It came with a filtration system as well. I really like the different brewing size options and the option to do a cold brew. One neat thing is that the water canister base can be rotated to the back to save room, and make your countertops look more appealing. It's very light weight and the handle is smooth when opening and closing. I also like that it punches multiple holes in the k-cup vs one/two like other styles. It also has instant heat and you don't have to wait for it to warm up.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We love hearing this! Thank you for your review and feedback. Happy Brewing!

Oct 14, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Descale NEVER WORKS.

This is the second Keurig Supreme that we purchased. When the descale light comes on, it’s a death sentence. We have followed instructions to descale and the light never goes off. We are at our witt’s end. Do yourself a favor and get a regular coffee pot. So frustrated. We tried descale solution, vinegar and the reset button and nothing works.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team, please? The number is 866-901-2739 and we are here to help. Thank you for reaching out!

Jul 2, 2021
Reviewer name: Pam902
1 out of 5 stars
1 out of 5 stars review

Good at first then disappointed

I originally got this model in December 2020 and by February 2021 it had smoked up and then wouldn’t turn back on. Then I got a replacement and today it did the exact same thing. There were also some days where I would press a certain oz and would barely get a good brew. I called customer service and they were very nice and sending me an upgrade. I hope it is much better than this one!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Nov 22, 2020
Reviewer name: PeteC256
5 out of 5 stars
5 out of 5 stars review

Best Keurig yet

Updated from the Keurig Elite which is still going strong and will be donated to a family member. Does the 5 nozzle system deliver? Yes! As much as I liked the brew from my pervious Keurig, this is even richer, not night and day, but noticeable. Love the compact size, and it is the quietest Keurig by far. We appreciate that the water level is so much easier to view on the K-Supreme. The controls are easy and reliable, and it has all the functions we need. We don't need a clock on our coffeemaker, The K-Supreme heats up so quickly that having a pre-set turn on time, or leaving it on for a pre-determined time is unnecessary. Simple to operate, place, and simply the finest cup of coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Nov 26, 2021
Reviewer name: Bssz
1 out of 5 stars
1 out of 5 stars review

Hardly supreme.

Same as all the other reviews. Descale light won’t go off, after all attempts to run the process then to turn off the light. And the lid/door will not close completely and water and coffee sprinkle out the bottom. You have to squeeze it closed to make a cup of coffee without a mess. Very frustrating. Poor design. Had machine for two months.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thanks for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Jul 27, 2020
Reviewer name: AWT1
5 out of 5 stars
5 out of 5 stars review

Go Buy This...Now!

First, can we talk about the handle?! Game changer! Filling up the tank is so much easier now and I am here for it! Secondly, the new look is great. It seems to fit better on my countertop, others seemed to be bulky and didn’t fit well. Third, I love that the pod holder doesn’t come down anymore. I can add the cup before I start brewing. I can’t be the only person so was half asleep and forgot to put the cup under the dispenser after adding the K-cup and pressing start. Fourth, the ease of switching between cold and hot coffee is perfect for my house. I like hot and my husband likes cold. And that fact that you can do both is amazing. The coffee this machine brews taste delicious and it is a great way to start the morning!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're delighted to hear that you both enjoy your new K-Supreme coffee maker. Thank you for having us a part of your family. Happy brewing!

Aug 2, 2020
Reviewer name: AJBurns
5 out of 5 stars
5 out of 5 stars review

Works fast

We've used keurigs for years. Over the last year or so we have switched to a regular coffee pot because the Keurig always took too long to heat up in the mornings, I've been switched to a regular coffee pot that had a timer. We got this particular Keurig as part of the Influensters campaign. This one has to be the best one I have ever used. I love the fact that it has a filter. And I also think it's pretty awesome that it has several different cup sizes, you can choose it to be strong or not, and my absolute favorite feature is the iced coffee feature. It comes out still a little warm, But when you add ice it tastes perfect. There's a completely different taste when you have the cold brew that you have to let sit overnight and this version. This version actually tastes like a real iced coffee that you get from the coffee shop. And it heats up almost instantly. There's no waiting to hit the buttons for it to brew. It also has an automatic shut off if you forget to turn it off. The only downside that I can think of is it can be a little noisy, but I personally don't think that's an issue. It's not like it's loud enough to wake me up in the other room when my husband's making his early in the morning. I highly recommend it if you are a Keurig lover.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for taking the time to provide a detailed review of the new K-Supreme coffee maker! Happy brewing!

Jul 17, 2020
Reviewer name: CSki16
5 out of 5 stars
5 out of 5 stars review

Great Next Generation

I was very skeptical at first! We have a Keurig that works fine and does it job...what more could I ask for? Boy oh boy, when this bad boy arrived it was like Christmas came early! The design is amazing! I love how sleek it is and how much easier it’ll be to clean without all of the curves and crevasses. It also has the capability to reposition the reservoir tank which allows the user more flexibility. Another huge perk is the handle in the reservoir tank that allows you to easily refill the tank and it sits straight down (no awkward angle) which means less water mess. Set up was very easy and the machine is so quiet and quick! I love that when you open the door for a pod, closing turns the unit on and you can immediately select your size and strength. I also really like being able to select iced coffee as a button option. When it comes to coffee, it’s just coffee right? No way! It is better! I feel like the flavor is bolder and more rich in flavor! Where other models only pole 1 hole to allow water into the pods, this punctures at least 4 different areas! All and all, amazing job Keurig. So many improvements that I didn’t know I needed or wanted. I highly recommend purchasing this new model! I received these products complimentary from Influenster for testing purposes.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your wonderful review and your kind words! We just love hearing that you are enjoying the adjustable water reservoir as well as the other new features the K-Supreme has to offer. Happy brewing!

Feb 25, 2021
Reviewer name: Akaycia
2 out of 5 stars
2 out of 5 stars review

I don't understand

I seem to be having the same issues as a lot of other customers. Purchased the Supreme for Christmas and already it says descale. Went through the whole process and the light won't go off and it only puts out about 2oz if that. Paid way too much to have these problems. Keurig needs to do a recall or something because this is unacceptable. I'll be contacting customer service but I need more than a replacement. Run me some coffee for the inconvenience.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the descale process? When the descale process is completed, the DESCALE notification turns off on its own and the brewer will exit the Descale Mode. If you need assistance with this, please call our Consumer Care team at 866-901-2739. We will be more than happy to help!

Jul 4, 2021
Reviewer name: Creeker
4 out of 5 stars
4 out of 5 stars review

On the fence

I like that I can make the cup of coffee stronger, but notice a few k-cups have water flowing from around the pod. I make sure it's seated correctly & still happens. Contemplate returning it, but I'll see if it works itself out somehow in the next a couple weeks

Helpful?396P4K41FUCM13821120051