One year to the month and this machine croaked. It literally made a gurgle sound and shut off and will not come back on. I have owned and loved Keurigs since they first came out. I have given them as gifts to 3 different people. However, the price of these machines and the kpods you should get way more than a year service. The love affair is over and I think we need to break up.

This keurig worked great for about 2 months and then it would say "descale" but would'nt pump any water, after a week of trying it started working and then a month later the same thing happened. It officially went out on me and wont even turn on anymore, super dissapointed.

I used to own a K-Select series machine and that was awesome for 4 years. It finally failed and I replaced it with a Nespresso machine…given I drink decaf, there wasn’t much options for flavors so I passed that along and purchased a Kurig K- Supreme machine…this thing has been the worst thing I’ve ever purchased. Every cup of coffee is completely watered down, the grounds cup over flows w grounds into the cup. So bad for just 4 months old.

I bought this Kuerig several months ago to replace a really old one. I love the 12 oz option, and especially like the strong brew. i like everything about it EXCEPT THE CLEANING. The first time the descale light came on, I promptly bought the cleaning solution and followed the instructions on the bottle. Turned it back on, and the descale light came back on. Hmmmm....took me quite a while to find what I needed to know from the website, because the instructional video is buried! NOT ANYWHERE ON YOUR WEBSITE, PICTURES OF THIS PARTICULAR COFFEE MAKER, NOR ON ANY OF THE PAPERWORK INCLUDED WITH THE COFFEEMAKER DOES IT SAY "OH, YOU HAVE TO FOLLOW ENTIRELY DIFFERENT INSTRUCTIONS FOR DESCALING THIS PARTICULAR MODEL. As you can tell by the capital letters, it was really FRUSTRATING. What are you thinking?????? Let people know you changed the directions, even if you just put on the bottle of descaler "go to the Kuerig website for cleaning instructions for the K-Supreme coffee maker. These will NOT WORK. This makes absolutely no sense to me.

This brewer looks great. The water tank is so much easier to use than before. It made a more flavorful cup of coffee - All for one day. Since that time, it's hit or miss. You might get a good cup, but at least 60% of the time I get a cup full of grounds - sometimes a little, but just recently, almost the entire K-Cup (their brand, too) Once there are grounds everywhere, it's impossible to clean the brewer easily - the cup holder comes out OK, but the housing, where all of the overflow from whatever issue it had went, is still a mess, and these grounds will be in there when it's returned, most likely, because there is no expedient way to get to anything. Nothing seems to be different from one K Cup to another, but it's not worth the effort to take an hour to clean the brewer after a cup of coffee. This is a disappointment, moreso because it began with such promise. Every Keuring I have had has had issues, from bad engineering to dodgy controls, but I could usually manage it. This one won the prize for shortest time to failure and most annoying cups of coffee brewed. I would avoid it if I were you. It's almost like it wasn't even tested before release.

My third Keurig (keep downsizing) and each has been dependable. My issue is a design flaw. They display all the pretty colors on the site so I selected a warm white to go with my light kitchen. But, they do not display the cords in their photos so I have a dark bulky cord visible. Silly, yet the design flaw has me puzzled. Why offer nice colors if you cannot finish the product properly with a compatible color cord (light gray)? Doesn't Keurig know coffeemakers live on the kitchen counter?

Love everything about this machine except it does not brew coffee hot enough. Only brews it at 157-160 degrees. Not like the 192 degrees it says on website. So unless you chug it in the first minute you will have to microwave it or drink luke warm to cold coffee. It's a bummer

Was very happy with this model. It was quiet. Water container was larger requiring less refilling. There was more splatter, but overall I was satisfied. At 3 months I descaled. Two weeks later a DESCALE message came on. I used the Keurig solution again, but the DESCALE message never went off. Called Keurig. They replaced the unit. With the second unit I waited beyond the recommended 3 months until DESCALE came on to use their solution. DESCALE never went off. Called Keurig. I was told to push a few different button combinations at the same time and unplug and replug it. DESCALE stayed on. They replaced the unit. I use filtered water and the Keurig filter and have not had a problem like this with other models I have used over almost 20 years. I am not optimistic about the second replacement's future. I appreciate your good service, but please improve your quality.

I've had this model for about a month. It starts fast and is much quieter than my previous model. Does not seem to make a stronger cup of coffee, unless the strong button is used. Disappointed that it does not accommodate a travel mug as tall as the previous model. Also, I have noticed more grounds in my cup in the last few days. I am also concerned with the design of the reusable "My K-cup" (and the outrageous price). Since the holder has to be removed (and it is not super sturdy), I suspect it may just break in short time since I go between pods and fresh ground beans often.

Buy a different one. I decided to replace my 2.0 that I have had over 5 years as it started to leak. This one shut off the other day and never came back on. Based on the reviews this happens a lot. Maybe Kuerig should do something about this. Yes, mine was replaced under warranty but how long before it does it again? My Kuerig was only 4 months old!